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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

4.7
2,527 Reviews

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,527 reviews

August 10, 2021

Had a very pleasant experience, work was done on a timely manner! The staff in the service department were very respectful and clear about what needed to be done. More

by Monica Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
August 10, 2021

Danny + this service center always go above + beyond to take good care of me. Sometimes even bringing to my attention other parts that could use maintenance. More

by Caitlin.estridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Aug 12, 2021 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the review for our Service department and Danny.

August 09, 2021

Workers there need more costumer service training mostly financial office he was very blant only sales person Rudy was good other wise hope no need to come back More

by rivera.mireya45
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mauro
Aug 09, 2021 -

Van Nuys Alfa Romeo Maserati responded

Mireya, I'm sorry to hear that your visit did not meet your expectations. Please feel free to contact me directly at 818-914-2000. Thank you, Maria

August 09, 2021

Good service and friendly staff, I don’t have anymore to say thank you why do I need to put 25 words? 5 was what I had to say. More

by muchoprimo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max
Aug 09, 2021 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the review. I'm not really sure why the system requires 25 words, but I appreciate you taking the time for fulfil their requirements. We appreciate you!

August 09, 2021

The service and the customer service is impeccable and I love it so much I’ll by another Car just to have the Maserati team with me always More

by IOVEALLSIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finacial manager , Maria Gamino, Luis Vega
Aug 09, 2021 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the review and 5 stars. We appreciate your loyalty. Please let me know if there is anything else we can help with.

August 09, 2021

You did good, quick suspension damage repair. Kept me updated via text. You worked well with my AAA insurance adjuster. Thx. Yohana for your help. More

by sidewaysalfa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yohana in Service
August 09, 2021

It was great Danny Cerna was awesome everything is up and running better than before. Prices weren’t to bad. No complaints from me. Job well done More

by MISH76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny cerna
August 08, 2021

Very good experience with them. They honor my Truecar offer because they are affiliated with them. No hassle and and no pressure. Very assitive and friendly. More

by J M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose H
August 08, 2021

Andrew and the rest of the team were very helpful and understanding. The negotiation process was very smooth and hassle free. I did not have to wait too long for paperwork. More

by robhdz80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Herrera
Aug 09, 2021 -

Van Nuys Alfa Romeo Maserati responded

Congratulations on your new car. Thank you for the review and the 5 stars.

August 07, 2021

Okay, I’ve purchased a lot of cars and even sold cars with multiple car dealerships and I have to say, working with Richard Notice and his team at RWMARF (long name, sorry!) was a 10/10 experience! I’m More

by JWatters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Notice
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