
Van Hyundai
Carrollton, TX
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I always like to give kudos where they are deserved. My experience with BJ was top notch. He was not pushy, came across generally honest and upfront the whole time. (Took 3 hours start to finish) You al experience with BJ was top notch. He was not pushy, came across generally honest and upfront the whole time. (Took 3 hours start to finish) You always need to have the correct expectations when going to buy a new car. Sales people will use the same terminology that they all do like "Below Dealer cost" etc... as long as you understand that its a numbers game you will be fine. I will say that BJ got to good interest rate (My highest priority) for me and did it quick. He told me what he could and could not do and followed through on his promises. So I would recommend that you visit Van and call ahead for BJ, also remember that every car sold has the SkyTrack thinkgy for $500 that they will not remove (For me that was fine because my last car was stolen). Also don't be surprised of the sales manager up-selling you on a service contract. Although its not a bad deal, I declined it. All in all I was VERY happy with the whole process. It was a nice transaction for sure. Gray Kinney www.graykinney.com More
I walked into this dealership without an appointment. I also walked in with an almost impossible situation. I was very upside down with my trade in which also was having horrible mechanical issues. I had also walked in with an almost impossible situation. I was very upside down with my trade in which also was having horrible mechanical issues. I had to let go of the vehicle I originally wanted, but they were quick to get me into a wonderful car, get me all the extras, but most importantly out of the car I couldn't drive anymore all under the payment maximum I originally gave them. Prior to my visit today, I honestly probably wouldn't have gone. But from now on, I will always go back here! More
We just purchased a new Sonata from Van Hyundai in Carrollton and had the best experience in purchasing a new car ever!!!!. There was no pressure, gave us time to think about the purchase and worked Carrollton and had the best experience in purchasing a new car ever!!!!. There was no pressure, gave us time to think about the purchase and worked hard to get us the car we wanted with the amenities we wanted and stay within our price range. Billy Kelley and Pito were great to work with. Great customer Service!!!! More
Even though Stevie was new, his customer care was impeccable and he served us marvelously. We were very pleased with the price of our car. We came to buy and were very satisfied with our salesman. impeccable and he served us marvelously. We were very pleased with the price of our car. We came to buy and were very satisfied with our salesman. We were allow to voice concerns and reach favorable conclusion for all. THANK YOU STEVIE. More
This dealership sets the standard for how customers ought to be treated with professional courtesy and service. Unlike the sales and haggling games usually encountered while shopping for an automobile (espec to be treated with professional courtesy and service. Unlike the sales and haggling games usually encountered while shopping for an automobile (especially used), Mike Avelino led us through a decision process of narrowing the options to arrive at a good decision and fair price. We felt that the general sales manager was straightforward; and he was, in fact, directly accessible (not "that man behind the curtain"). Our purchase was late evening at the same time as a flurry of other sales, so when the vehicle could not be fully prepped for delivery (it needed a minor alignment), we were given a loaner until deliver could be taken at our convenience. This was a team effort. Kudos to Van Hyundai. More
A truly amazing experience. They did not try to retire on one vehicle sale and really worked hard to make the deal work. Maintained a professional atttitude and stayed focused on what I wanted to accompl on one vehicle sale and really worked hard to make the deal work. Maintained a professional atttitude and stayed focused on what I wanted to accomplish in buying a new car. The got me the car I wanted at the price I wanted, all in one afternoon. Made the visit to the dealership due to a also great experience with my wife's car at the service department. More
Great service before and after sale. A very friendly and Great service before and after sale. A very friendly and informative staff. All willing to help and answer questions. Dealer has plenty of car on Great service before and after sale. A very friendly and informative staff. All willing to help and answer questions. Dealer has plenty of car on site, and choice of colors,models,etc. Car was delivered in tip top condition. Make ready department did an excellent job on delivery of vehicle. I highly recommend tis dealership. More
The Employees were friendly and they have given me the finance options the way i want. They welcomed me very well and had exactly the car i'm looking for. I looked for best deal and they had given me the finance options the way i want. They welcomed me very well and had exactly the car i'm looking for. I looked for best deal and they had given me the best they can. I like the quality of service they offered me. More
I wanted a Hyundai Santa Fe & a friend gave me Van's number. They really wanted to work with me & did. They went beyond my expections. I was warned about 'car salesman' from my friends, but BJ did not number. They really wanted to work with me & did. They went beyond my expections. I was warned about 'car salesman' from my friends, but BJ did not fit the description. I received first class attention & service. More
My experience at Van Hyndai was very enjoyable. I was made to feel comfortable in discussing my needs both for the car I was seeking and the price. Eddie worked with me to achieve great results. No r made to feel comfortable in discussing my needs both for the car I was seeking and the price. Eddie worked with me to achieve great results. No running out of the office to confer with management - which I would have walked out if that had occured. Eddie brought the necessary personnel into his office to discuss detail with me. I would highly recommend Van Hyndai More