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Van Hyundai

Carrollton, TX

Overview
Reviews
Vehicles
4.6
790 Reviews
Call Dealership (972) 512-4200
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1825 North I-35 East

Carrollton, TX

75006

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Showing 790 reviews

February 24, 2025

Excellent customer service and lots to choose from- would highly recommend. Jeff and Laura were terrific! More

by Barryridling
Recommend Dealer
Yes
Employees Worked With
Laura and Jeff
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Feb 25, 2025 -

Van Hyundai responded

Thank you for your fantastic review! We're so glad to hear that Jeff and Laura provided excellent service and that you had plenty of options to choose from. We truly appreciate your recommendation and look forward to assisting you again in the future!

February 19, 2025

We initially went to Van Hyundai to look at a used Hyundai, but that car was purchased by someone else about 5 minutes before we arrived at the dealership. However, they made it worth our drive out t More

by kbritt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura
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Feb 20, 2025 -

Van Hyundai responded

Thank you so much for sharing your experience with us! We're so glad to hear that, despite the initial setback, we were able to get you into a new car that you love. It's great to know that Laura and the rest of our team made the process enjoyable for you. We truly appreciate your recommendation and look forward to serving you again in the future!

February 16, 2025

Great service. Tim, Alex and all the staff were super helpful in giving us a great deal and a great car! We highly recommend this dealership! More

by larrytrishdavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim and Alex
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Feb 18, 2025 -

Van Hyundai responded

Larry, thank you for your fantastic review! We're thrilled to hear that Tim, Alex, and the team provided you with great service and a great deal. Your recommendation means a lot to us. Enjoy your new car, and we look forward to seeing you again!

January 25, 2025

Very helpful and friendly! Usually have a hit or miss time with dealerships, but they were hands down the best to deal with! More

by rogi92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura, Alex
Report | Print
Jan 27, 2025 -

Van Hyundai responded

Thank you for your kind words! We're delighted to hear that our team provided you with a helpful and friendly experience that exceeded your expectations. It's wonderful to know we stood out among your past dealership visits. We look forward to assisting you again in the future!

January 11, 2025

STAY AWAY! !! I had a bad experience buying a car here. It took 6 trips to sign and resign the paperwork and still it wasn't right!!! Then I brought in a d More

by snag_tx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Rep
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Jan 15, 2025 -

Van Hyundai responded

We are deeply concerned about the multiple issues you've experienced, both during your car purchase and subsequent service visit. We sincerely apologize for the inconvenience and frustration you've endured. The repeated paperwork issues during your car purchase are unacceptable, and we acknowledge the significant time and effort this must have cost you. We are committed to streamlining our processes to prevent such occurrences in the future. Regarding your service experience, we take your concerns about the tire balancing and alignment very seriously. Our goal is to provide honest, high-quality service, and we regret that you feel our recommendations were not in your best interest. We would like the opportunity to address these issues directly and find a resolution that restores your faith in our dealership. Please contact Abdullahi Babalola at Ababalola@vanhyundai.com to discuss your experiences in detail. Mr. Babalola will personally review your case and work towards a satisfactory resolution. We value your feedback as it helps us improve our services. Thank you for bringing these matters to our attention.

January 09, 2025

Excelente experiencia en el dealership de Van Hyundai todo el personal que trabajo ahi esta super bien capacitado para a tender todos tus preguntas recomiendo 100% Van Hyundai pregunten por Mauricio Much More

by mauricio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio
Report | Print
Jan 10, 2025 -

Van Hyundai responded

¡Gracias por tu fantástica reseña! Estamos encantados de saber que tuviste una excelente experiencia y que nuestro personal pudo asistirte de manera efectiva. Es genial saber que Mauricio se destacó en brindarte el apoyo que necesitabas. Tu recomendación significa mucho para nosotros, y estamos comprometidos a mantener el alto nivel de servicio que nuestros clientes merecen. ¡Gracias por elegir Van Hyundai, y esperamos poder atenderte nuevamente en el futuro!

November 27, 2024

Very professional, knowledgeable and great customer service , this is my third time I purchased a car from them. More

by Chef.armand504
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carole and Heather Rose
Report | Print
Dec 02, 2024 -

Van Hyundai responded

Thank you for your continued trust and for sharing your experience! We are thrilled to hear that your third purchase with us went smoothly and that our team provided the professional, knowledgeable, and friendly service we strive for. It's always a pleasure to have returning customers, and we look forward to assisting you again in the future! Thank you for choosing us once again.

November 17, 2024

Great car buying experience. Quick and easy. Staff is very knowledgeable about the vehicles and we're not pushy about the sale. More

by lori.fischer25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Nyugen
Report | Print
Nov 20, 2024 -

Van Hyundai responded

Thank you for sharing your positive experience! We're thrilled to hear that your car buying process was quick and easy, and that our staff was knowledgeable and respectful throughout. We aim to provide a stress-free experience, and it's great to know we met your expectations. If you need anything else, don't hesitate to reach out!

October 26, 2024

We really appreciate all the employees out there. Thank you so much for your warm welcome. More

by Donna Chirayath
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
All employees work 10/25/24 7-10:30pm
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Oct 29, 2024 -

Van Hyundai responded

Thank you for your kind words! We’re thrilled to hear that you felt warmly welcomed by our team. Providing a friendly and inviting atmosphere is important to us, and we truly appreciate your appreciation. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to seeing you again!

October 13, 2024

I had given up on buying a car until Chris from Van Hyundai reached out to me and made it happen….THANK YOU CHRIS AND VAN HYUNDAI for my new car!! More

by powell_annmarie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Oct 15, 2024 -

Van Hyundai responded

Thank you so much for your kind words! We’re thrilled to hear that Chris was able to help you find the perfect car and turn your experience around. Enjoy your new vehicle, and please don't hesitate to reach out if you need anything in the future. Congratulations!

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