
Van Horn Nissan of Stevens Point
Stevens Point, WI
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Taylor, my sales agent, was wonderful!!! She was knowledgeable of the vehicles and able to answer all my questions. The closing paperwork went quick , and Taylor so very kind and patient l also dea knowledgeable of the vehicles and able to answer all my questions. The closing paperwork went quick , and Taylor so very kind and patient l also dealt with Isadore in finance, who was efficient, super friendly and helped with the detailing of my car to enable me be able to keep prior commitments at home. Joseph (GSM), was courteous and seemed to check in to make sure that the sale process of my new car was flawless! (Which it was) I also wanted to say that Carrie and Mitch, who went out of their way to help explain to me my questions on undercoating of cars. What a great team!!!! More
Van Horn was really easy to work with! I was in and out quickly and their customer service was top notch! It was a very great experience especially since car buying can be stressful! quickly and their customer service was top notch! It was a very great experience especially since car buying can be stressful! More
Mitch went out of his way to locate a vehicle for us. He kept us informed as the vehicle was in route. He gathered pertinent information prior to the transaction to speed up the paperwork process. Once we a kept us informed as the vehicle was in route. He gathered pertinent information prior to the transaction to speed up the paperwork process. Once we arrived to complete the transaction, Joel did a great job informing us on what to expect during our time there. He was honest and explained the numbers to our satisfaction. More
This was a simple lease buyout transaction, but Van Horn Nissan gave it the attention of a new car purchase. They provided quick and complete follow up to all my questions and worked with me to complete the Nissan gave it the attention of a new car purchase. They provided quick and complete follow up to all my questions and worked with me to complete the buyout on my terms. More
Van Horn Nissan of SP made the 10 year gap in car buying a painless and pleasant experience! I knew ahead of time what I was looking for in a vehicle, but wasn't convinced I was going to pull the trigger an a painless and pleasant experience! I knew ahead of time what I was looking for in a vehicle, but wasn't convinced I was going to pull the trigger and actually buy a car. I could not have been more pleased to work with Carrie that morning I walked into the dealership. I literally decided the moment I met her that, "I'm going to buy a car today." Her easy going personality and patience aside, I was genuinely thrilled to work with a female salesperson. Being a single woman myself, it can be really intimidating and awkward to get the hard sell for a high ticket item I know nothing about: houses and cars! But Carrie was terrific and I felt 100% at ease throughout the entire car buying experience. She was knowledgable, listened to my needs, and never made me feel pressure to do anything. The follow up post-purchase has been great too; I really feel like Van Horn Nissan cares about their customers and I am proud to tell people where I bought my 2021 Nissan Rogue Sport. Thank you! More
The experience was very easy going. Everyone was nice pleasant and good to work with. I was well informed of what my vehicle entails due to the service that I was given. pleasant and good to work with. I was well informed of what my vehicle entails due to the service that I was given. More