Van Horn Nissan of Stevens Point

Charles has been extremely amazing and understanding with helping me buy a car. He's made what I thought was going to be a very stressful experience into something that went unbelievably smooth. He's answere helping me buy a car. He's made what I thought was going to be a very stressful experience into something that went unbelievably smooth. He's answered every question and gotten back to me so quickly. There's nothing I could suggest that could be improved because it was perfect More

I just bought my new vehicle 2 weeks ago. Everyone is so helpful and they explain everything so well! Everyone is so helpful and they explain everything so well! More

My experience at Van Horn was excellent. Carrie was amazing and keep me updated every step of the way. Definitely the best experience I've had buying a car. Carrie was amazing and keep me updated every step of the way. Definitely the best experience I've had buying a car. More

I enjoyed working with everyone. They were all kind, and truly helped me find the car I wanted! They were all kind, and truly helped me find the car I wanted! More

Everybody was really nice. Charles has just the right mixture of personalities to do that job. Don't let him go when the recession hits. Charles has just the right mixture of personalities to do that job. Don't let him go when the recession hits. More

I had a tight window of time to buy a vehicle. I visited a variety of dealership in the area. My experience at Van Horn was the best, they were kind, easy to communicate with, quick to answer my q I visited a variety of dealership in the area. My experience at Van Horn was the best, they were kind, easy to communicate with, quick to answer my questions and overall a great experience. More

Excellent service and communication of vehicle status. Was kept up to date on resolution of service required Was kept up to date on resolution of service required More

Great with communication. In person or through texting/messaging they answer your questions or keep you updated on the service of your vehicle. In person or through texting/messaging they answer your questions or keep you updated on the service of your vehicle. More

We had a sunroof problem and had no garage to put our car inside to protect it from the rain. Van Horn listened to our concerns and made an exception for us to take it in even though their schedule was full inside to protect it from the rain. Van Horn listened to our concerns and made an exception for us to take it in even though their schedule was full for the week. They checked our warranty coverage and gave us advance notice of what it may cost to get it fixed. With their tight schedule, they managed to fix our car in 3 days. We were surprised, but very happy with the service. We got it back just in time for the weekend. We will buy future cars with Van Horn again and get services from Van Horn again. More

Brian did great job of explaining what was going to be done today and also gave options of other services that could be done.in the future. done today and also gave options of other services that could be done.in the future. More