Van Horn Hyundai of Fond du Lac

We had an excellent experience with Brandon Nielsen at Van Horn Hyundai on Esterbrook Road in Fond du Lac. He answered all of our questions appropriately. We just have one question when we were dealing Van Horn Hyundai on Esterbrook Road in Fond du Lac. He answered all of our questions appropriately. We just have one question when we were dealing for the new vehicle - we were asked for a $500 retainer from Van Horn Hyundai to proceed to find us the vehicle that we wanted after we gave them the okay to purchase this vehicle which we completely understood. Then when it was determined that we were not going to finance, all at once the dealership wanted the balance of the price that we had decided on and we didn't have a vehicle for us to see what we were paying all this money for. They already had our $500 to bind the deal which we thought would be our payment until the vehicle arrived in Fond du lac. Of course we had to go to the bank to transfer some funds and proceeded to bring in the balance of the purchase price via another check the next day. We did worry about paying all this money at the beginning and through the week until we received our vehicle 5 days later sight unseen. All in all we are very pleased with our new vehicle and Brandon was a great salesman. Harold & Barbara Van Ruiswyk More

We have never before dealt with the dealership or a Hyundai in the past. We enjoyed the salesman and the dealership. So far we are happy with everything. Hyundai in the past. We enjoyed the salesman and the dealership. So far we are happy with everything. More

Brandon did a fine job found us a car that would fit the budget and did everything possable to see that we could get this done. budget and did everything possable to see that we could get this done. More

When i buy a vheicale i would expect it to not need aditional work done to fix door lached or exhaust lecks form under car it was sold as-is adn didn't notice till after I had expected better from a de aditional work done to fix door lached or exhaust lecks form under car it was sold as-is adn didn't notice till after I had expected better from a dealership that i though highly of. More

Not a bad experience this time. Brandon spent time with us familiarizing us with the new car, and pairing up the Bluetooth to our cell. A good+ employee. us familiarizing us with the new car, and pairing up the Bluetooth to our cell. A good+ employee. More

Brandon was great in finding the car that I wanted. It's perfect and I love it! Brandon was very helpful in setting up the bluetooth and helping me feel familiar with my new set of wheels. Thanks Brandon! perfect and I love it! Brandon was very helpful in setting up the bluetooth and helping me feel familiar with my new set of wheels. Thanks Brandon! More

Brandon was very helpful in finding us a 2012 Sonata Limited with the Turbo engine. The vehicle was what we wanted and Brandon was very knowledgeable of all of the functions and acessories when we took Limited with the Turbo engine. The vehicle was what we wanted and Brandon was very knowledgeable of all of the functions and acessories when we took delivery. A very easy and pleasant purchase. More

Found the GTO on the internet. Was the color and year I was looking for. I live about 80 miles from the dealership. Call them and they work out the financing before I drove to Fond du Lac to inspect the ca was looking for. I live about 80 miles from the dealership. Call them and they work out the financing before I drove to Fond du Lac to inspect the car. It was everything they said it was and more. Love the car. Jake Deul thanks again. You can't do better in a dealership!!!!! More

Tim did a great job getting me a good vehicle for the price I was looking at. I enjoyed working with him on a deal. price I was looking at. I enjoyed working with him on a deal. More

I'm in the market for a new car. Like Hyundai but very frustated with the buying experence here. Before showing or explaining the cars features and explaining the difference between the GLS and SE. Before frustated with the buying experence here. Before showing or explaining the cars features and explaining the difference between the GLS and SE. Before selling me on the dealership and the service it provides we go right for the close with the what will it take to get you to buy today? All this might be okay but this person may not know about the product or think any imformation about it is important. It's like going into a box store and buying a tv. The person waiting on you was selling shoes the week before. For me it's to large and important of a purchase to deal with it this way or mayb the salesman and me are just not compatable. I'm not giving up on Hyundai just yet. Going to try and find another dealership. More