Van Horn Hyundai Sheboygan

I was very pleased with my experience at Van Horn Hyundai in Sheboygan. I had previously been to another dealer. I finally walked out of their showroom. I found Van Horn on the internet and emailed Crissy in Sheboygan. I had previously been to another dealer. I finally walked out of their showroom. I found Van Horn on the internet and emailed Crissy. I let them know what car I was interested in and when I would be in. When I arrived the car was ready to test drive, they gave me a trade in value that I thought was very fair. I came back the next day, financing etc. went very smooth. I have never had such a smooth, up front buying experience. I would not hesitate to recommend them. More

We were looking for a new car and Francis was very knowledgeable about the Sonata and all the features it has available. We enjoyed working with him and he was helpful in figuring out the navigation knowledgeable about the Sonata and all the features it has available. We enjoyed working with him and he was helpful in figuring out the navigation system and answering all the questions we had. More

We brought our Dodge Caravan in on 7/1/11 for extended warranty work. Our air conditioner stopped working. When the Service Department found the leak, the insurance company told them they would send an in warranty work. Our air conditioner stopped working. When the Service Department found the leak, the insurance company told them they would send an inspector tolook at the condensor that was leaking. If they found any rust or corrosion the repair would not be covered. We found this was a common problem with the vans in 2006 / 2007. Chrysler extended the coverage to 7 years / 70,000 miles. I had 75,000 miles. The odds were against me, so we decided to think of trading the van in for a new vehicle. We already have two Elantra's from Van Horn. So we decided to see what they had. We went to the lot to look on Saturday late afternoon 7/2/11. Even though it was above 85° and the dealership closed in 10 minutes, Daniel came up to us to see if he coud help us. In the next hour, Daniel stayed longer, showed us various types of cars, took us for test drives and gave us a new car to try over the 4th of July weekend. We liked the car, but felt uncomfortable having it during the Holiday weekend, so I returned it Sunday and got the loaner I was given. During the week of July 4th. Daniel was persistant, yet became a friend. He wanted to help us find a new vehicle that had all the extras, yet we could afford. He did just that and we closed on the sale & trade Friday July 8th. I have enjoyed driving my new Santa Fe since and have not missed my van. I have had Dodge Caravans for the last 15 years. More

Bought a new Hyundai Accent which developed a noise. Took it in for service and the service dept. couldn't have been nicer. The problem was fixed and I was on my way. The waiting area is clean and nice. I wo it in for service and the service dept. couldn't have been nicer. The problem was fixed and I was on my way. The waiting area is clean and nice. I would recommend this dealership to friends and family. More

I have never purchased a vehicle on the Internet before and was somewhat apprehensive in doing so. Since the internet allows you to research and fully understand the value of a vehicle that you determine t and was somewhat apprehensive in doing so. Since the internet allows you to research and fully understand the value of a vehicle that you determine to be the best fit for your needs, this seemed to be the way to go, but actually complete a transaction this way? This truly made me nervous. Chris Carlson and the entire team at Van Horn Hyundai in Sheboygan immediately put me at ease and did everything they could to assure me that I was going to be delighted with my purchase. Of course I had several other dealers throughout the United States vying for my business at this time, but Van Horn truly went the extra mile to ensure that I was completely satisfied with my decision to purchase my new Hyundai Genesis from them. In fact, Chris and Gene even drove the car 3 hours, meeting me half way between my home and Sheboygan in order to make it as convenient as possible for me to complete the transaction. The car was everything that they said it was and I thoroughly enjoyed the ride home in my new car completely satisfied that I had made the right decision in purchasing my new car from Van Horn Hyundai rather than all of the others that were trying to get my business. Not only will I continue to research and purchase future cars using the Internet, but the first place I will start to look will be at the Van Horn website. I highly recommend this knowledgeable, friendly and customer centered dealership to everyone regardless of where you live for your next vehicle purchase. More

I was very happy with the way I was treated. Ryan was very helpful. He took time with me and told me how everything worked in the car. He also set up the bluetooth for me. From what I heard alot of de very helpful. He took time with me and told me how everything worked in the car. He also set up the bluetooth for me. From what I heard alot of dealer ships don't do that. I was very happy with the service. I would tell anybody that ask me it is worth the hour drive to go to Van Hore Hyundai for a car. More

Francis was a very knowledgeable sales rep that helped me to make comparisons to other vehicles I was considering for purchase. He was also very patient and flexible in working with me to complete the sale d to make comparisons to other vehicles I was considering for purchase. He was also very patient and flexible in working with me to complete the sale despite the fact that I had mistakenly arrived unable to produce some of the necessary documentation. This is my first new vehicle and I'm very happy with it! More

Everyone within Van Horn was very friendly and helpful. They worked hard and quickly to make sure I was taken care of and got a great deal for both my trade in vehicle and the purchased vehicle. Overall i They worked hard and quickly to make sure I was taken care of and got a great deal for both my trade in vehicle and the purchased vehicle. Overall it was the best experience I have had when purchasing a vehicle and it didn't take my entire day to do. Definately worth the hour drive! More

Had a great experience with Shelly Nixon, but not very happy with the attitude and service given by Sales Manager Vince Cooney! Shelly did and was willing to do everything we wanted but Vince wasn't happy happy with the attitude and service given by Sales Manager Vince Cooney! Shelly did and was willing to do everything we wanted but Vince wasn't happy with my choices. Shelly was great!! As this being our fifth vehicle bought at Van Horn, I was actually quite disappointed in the service. We have come back their so many times because of the service and this time was not anything near our last experiences and we were very disappointed! More

My wife and i got a great deal on the Sonata that we had purchased, however we were not vert satissfied with the way our salesperson listened to us. It had become very apparent to me that all he really care purchased, however we were not vert satissfied with the way our salesperson listened to us. It had become very apparent to me that all he really cared about was making the sale and getting me on my way. He did not listen to well to waht we wanted and although we like the car, it was not our first choice from the ones we had chosen. And when we discussed the issue after the sale and they gave me a solution to remedy the problem, all they seemed to care about was this rating and not my satisfaction, because again he did not take the time to make sure that my concern about the rememdy was going to be taken care when in the end it was not, again not listening and only caring about a review on a website. More