Van Horn Ford of Lomira
Lomira, WI
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Nate Stadelmann was so helpful, friendly and made me feel very comfortable throughout the vehicle purchase process . Great experience overall!! feel very comfortable throughout the vehicle purchase process . Great experience overall!! More
If you are looking for a new or used vehicle then look not further. Van Horn will help you find exactly what you are looking for. Nate impressed me with his knowledge and willingness to help me get exactl not further. Van Horn will help you find exactly what you are looking for. Nate impressed me with his knowledge and willingness to help me get exactly what I was looking for. More
Nathan and Eric were a pleasure to work with—knowledgeable, professional, and patient! With their help, I was able to find the perfect vehicle that meets my needs for both personal and busi with—knowledgeable, professional, and patient! With their help, I was able to find the perfect vehicle that meets my needs for both personal and business use at a comfortable price point. More
The sales department was great, especially Nate, however, that's where the good service ends! I bought 2019:Atlas in January 23' by June of 23' the breaks were grinding terribly, had them checked, the pads w that's where the good service ends! I bought 2019:Atlas in January 23' by June of 23' the breaks were grinding terribly, had them checked, the pads were were down to the rivets in the front with damage to the rotors, took it to the service department and they said the breaks were fine! 59%, which was a lie,Just dirty and that I'd have to " live with the noise" , Knowing their policy is that a car does not leave the the lot with pads less than 50% pads left, which means in January the pads had to be around 5% and 0% in June, my grandson and I inspected the breaks and low & behold down to the rivets and bad rotors, called Nate, he passed me off to the general manager, he asked for pictures of the old pads, as promised I sent him the pics, I never heard from him again, I already had replaced the pads myself and all I ask is that they replace the rotors, I got nothing, not even a return call, if not for the free oil changes, I would never go there again! terrible customer service after the sale, not even a common courtesy return call, just blew me off after having spent thousands of dollars there! I get better service from Amazon! More