Van Horn Ford of Lomira
Lomira, WI
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Smooth Professional and speedy ,salesman Bryan Morris was very helpful and stayed in touch with updates by phone and email as far as locating a vehicle and w Professional and speedy ,salesman Bryan Morris was very helpful and stayed in touch with updates by phone and email as far as locating a vehicle and what the price would be and when it could be ready for pick up. Good Stuff More
Great customer service. Nery and Eric were excellent to work with. I would recommend them! Every customer oriented and helpful. Went the extra mile with letting a test drive Nery and Eric were excellent to work with. I would recommend them! Every customer oriented and helpful. Went the extra mile with letting a test drive happen over the weekend. More
Excellent service and very polite and professional Was shown the vehicles I wanted to test drive. Drove them every feature was explained to me and if I had any questions they were addressed. The test d Was shown the vehicles I wanted to test drive. Drove them every feature was explained to me and if I had any questions they were addressed. The test drive was great!! Was interested. Spoke with Costa he got Eric. He was very pleasant too. More
Knowledgeable sales staff and translate The sales people knew what we were interested in and provided good comparisons. Accommodating with showing and test driving vehicles. Overall had a gr The sales people knew what we were interested in and provided good comparisons. Accommodating with showing and test driving vehicles. Overall had a great experience More
Excellence price poor detailing The price was lower than any other dealership that I searched on the internet. The problem was when I returned home after the purchase I noticed a den The price was lower than any other dealership that I searched on the internet. The problem was when I returned home after the purchase I noticed a dent had been put in the front passenger door after or during detailing. If I had seen a dent of that size before I agreed to purchase the truck I would not have purchased the truck. The dent was fixed the next day but I had to spend one and half hours there. If you know where the dent was you can still see that there was a dent. More
Service My Ford Fusion check engine light came on during my trip home- I was 3 hrs from home The service Dept was extremely helpful and got me in right away- My Ford Fusion check engine light came on during my trip home- I was 3 hrs from home The service Dept was extremely helpful and got me in right away- diagnosed the problem and had back on the road in 3 hours - awesome service More
Black F350 Straight and to the point. Did not drag me through things I was not interested in. Nice clean dealership. Answered all my questions. Nice people. Straight and to the point. Did not drag me through things I was not interested in. Nice clean dealership. Answered all my questions. Nice people. More
Total Team Marquis, Ryan, and Noel were super. All were very professional, fair, and helpful. Marquis explained all my questions and is very knowledgeable of all Marquis, Ryan, and Noel were super. All were very professional, fair, and helpful. Marquis explained all my questions and is very knowledgeable of all the new gadgets in these new trucks. Ryan did a great job of appraising my trade in and I thought he treated me fairly. Noel explained my finance options, got me a great rate, and gave me a few pointers. He really knows his numbers. I would definitely recommend Van Horn Ford to everyone. Thank you. More
Service issues I have had my 2014 Escape in 8 times to fix antifreeze leaks. Everytime they fix one leak, it comes home with another leak in a new spot. I took it ba I have had my 2014 Escape in 8 times to fix antifreeze leaks. Everytime they fix one leak, it comes home with another leak in a new spot. I took it back to the dealer 3 days after I bought & have had to fight tooth & nail to get them to cover some of the repair costs. We'll see how this last report goes. More
Perfect find quick I came in with a few requirements to be around 10,000, can tow 3500 pounds, it is a second vehicle that will seldom be driven, Bryan Morris asked if I I came in with a few requirements to be around 10,000, can tow 3500 pounds, it is a second vehicle that will seldom be driven, Bryan Morris asked if I had a couple of minutes to look at the inventory fitting my requirements. In minutes he pointed this vehicle out as a good fit for what I was looking for and he absolutely nailed it. It was quick, painless and very pleasant experience I would recommend the dealership to anyone. Thanks to Bryan. More