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Van Horn Ford of Lomira
Lomira, WI
489 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 489 reviews
July 23, 2019
Excellent customer service When I called van horn I couldn’t move my car from the spot I was in-the advisor at Van Horn called a tow truck for me and, even though they were shor When I called van horn I couldn’t move my car from the spot I was in-the advisor at Van Horn called a tow truck for me and, even though they were short staffed, got my car looked at/evaluated and fixed all in the same day! Everyone at van horn was quick to help and were very nice. Definitely going back again. More
by Rj
Employees Worked With
Matt
July 10, 2019
Good experience! Very good service! Super nice people and they are very straight forward. I will definitely be recommending them for everyone! Also I didn’t feel very Very good service! Super nice people and they are very straight forward. I will definitely be recommending them for everyone! Also I didn’t feel very pressured. More
by kenzie123
Employees Worked With
Brian, Morris
July 10, 2019
Need better Listening skills to write up the repair order. Had to wait extra time because of repair not done properly. Also paperwork should have reflected all work requested to be done. Thanks for your help Had to wait extra time because of repair not done properly. Also paperwork should have reflected all work requested to be done. Thanks for your help More
by Truck0507
Employees Worked With
Marshall Westphal
June 28, 2019
Car buying made easy Moriah was very friendly and knowledgeable. She went through the features of the entire vehicle from the outside to the inside. Moriah was not pushy Moriah was very friendly and knowledgeable. She went through the features of the entire vehicle from the outside to the inside. Moriah was not pushy. This was our third time buying a vehicle from Van Horn. I would definitely buy another vehicle from this salesperson and dealership. More
by JB
Employees Worked With
Moriah Parrish
June 18, 2019
Purchase used Ford Flex Trevor was great to work with. We thought about this vehicle for several weeks. He only touched base with us. There was no pressure. We went to Van Trevor was great to work with. We thought about this vehicle for several weeks. He only touched base with us. There was no pressure. We went to Van Horn due to price and low mileage of the vehicle. More
by James
Employees Worked With
Trevor
June 10, 2019
NO INTEGRITY-LIED TO MAKE A SALE Purchased a used 2017 Escape, When we test drove vehicle the skid plate was rattling, The salesman even agreed. Met with Eric Vanevenhoven. (Sales Mgr Purchased a used 2017 Escape, When we test drove vehicle the skid plate was rattling, The salesman even agreed. Met with Eric Vanevenhoven. (Sales Mgr.) that night and he told us he would get it tighten up and he text us the next day "skid plate has been screwed tight, no longer make noise", we came back on Saturday and retest drove, and the noise was gone. We proceeded to close the deal. We never thought we needed to follow up on what was supposed to be a reputable dealership but the next day I was curious and looked under the vehicle only to find out the never screwed it tight like we were led to believe, they just removed it. Talk about being dishonest. This could of easily been a 5 star review if they would have been honest up front and told us they needed to order parts to resolve, I would have waited a couple days. After numerous phone calls, we finally got the new skid plate put on after 4 trips back to dealership. What a waste of time on something so small. They probably figured no one would ever check and they'd get away with it. I left message with Taylor to call me back personally and the only call back I got was from the service gentlemen Marshall. So buyer beware. What a way to ruin a buying experience/trust. More
by Buyer Beware
Employees Worked With
Eric Vanevenhoven, Ryan Elsinger,Nary Valladares, Taylor Darr
June 01, 2019
Great Experience Costa and the rest of the Van Horn Ford Lomira team were very helpful in my son's purchase of a great Ford Fusion. Great Experience. Costa and the rest of the Van Horn Ford Lomira team were very helpful in my son's purchase of a great Ford Fusion. Great Experience. More
by Fusion Buyer
Employees Worked With
Costa
May 20, 2019
Bought a new Explorer Everyone was very helpful! We drove up from Madison so we wanted be able to get the Explorer as efficiently as possible. Bryan Morris was very organi Everyone was very helpful! We drove up from Madison so we wanted be able to get the Explorer as efficiently as possible. Bryan Morris was very organized had everything ready for us to sign, had great info about the car, and got us on our way home. They couldn’t have been nicer people to buy a car from. Eric and Laura teDuits More
by Eric t
Employees Worked With
Bryan Morris, Eric, and the finance manager.
May 12, 2019
Very Helpful We visited several other dealers, and found the best deal at Van Horn. Bryan was very knowledgeable about the Ford Fusion and didn't pressure us. We We visited several other dealers, and found the best deal at Van Horn. Bryan was very knowledgeable about the Ford Fusion and didn't pressure us. We also chose Van Horn because of past service. More
by Nascar Fan 88
Employees Worked With
Bryan Morris
May 11, 2019
Great experience Had plans to visit several dealers but Bryan at Van Horn Lomira made the purchase enjoyable. No need for go any further. Great price Easy financing Had plans to visit several dealers but Bryan at Van Horn Lomira made the purchase enjoyable. No need for go any further. Great price Easy financing More
by Bob
Employees Worked With
Bryan
