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Van Horn Ford of Lomira
Lomira, WI
485 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 485 reviews
June 18, 2019
Purchase used Ford Flex Trevor was great to work with. We thought about this vehicle for several weeks. He only touched base with us. There was no pressure. We went to Van Trevor was great to work with. We thought about this vehicle for several weeks. He only touched base with us. There was no pressure. We went to Van Horn due to price and low mileage of the vehicle. More
by James
Employees Worked With
Trevor
June 10, 2019
NO INTEGRITY-LIED TO MAKE A SALE Purchased a used 2017 Escape, When we test drove vehicle the skid plate was rattling, The salesman even agreed. Met with Eric Vanevenhoven. (Sales Mgr Purchased a used 2017 Escape, When we test drove vehicle the skid plate was rattling, The salesman even agreed. Met with Eric Vanevenhoven. (Sales Mgr.) that night and he told us he would get it tighten up and he text us the next day "skid plate has been screwed tight, no longer make noise", we came back on Saturday and retest drove, and the noise was gone. We proceeded to close the deal. We never thought we needed to follow up on what was supposed to be a reputable dealership but the next day I was curious and looked under the vehicle only to find out the never screwed it tight like we were led to believe, they just removed it. Talk about being dishonest. This could of easily been a 5 star review if they would have been honest up front and told us they needed to order parts to resolve, I would have waited a couple days. After numerous phone calls, we finally got the new skid plate put on after 4 trips back to dealership. What a waste of time on something so small. They probably figured no one would ever check and they'd get away with it. I left message with Taylor to call me back personally and the only call back I got was from the service gentlemen Marshall. So buyer beware. What a way to ruin a buying experience/trust. More
by Buyer Beware
Employees Worked With
Eric Vanevenhoven, Ryan Elsinger,Nary Valladares, Taylor Darr
June 01, 2019
Great Experience Costa and the rest of the Van Horn Ford Lomira team were very helpful in my son's purchase of a great Ford Fusion. Great Experience. Costa and the rest of the Van Horn Ford Lomira team were very helpful in my son's purchase of a great Ford Fusion. Great Experience. More
by Fusion Buyer
Employees Worked With
Costa
May 20, 2019
Bought a new Explorer Everyone was very helpful! We drove up from Madison so we wanted be able to get the Explorer as efficiently as possible. Bryan Morris was very organi Everyone was very helpful! We drove up from Madison so we wanted be able to get the Explorer as efficiently as possible. Bryan Morris was very organized had everything ready for us to sign, had great info about the car, and got us on our way home. They couldn’t have been nicer people to buy a car from. Eric and Laura teDuits More
by Eric t
Employees Worked With
Bryan Morris, Eric, and the finance manager.
May 12, 2019
Very Helpful We visited several other dealers, and found the best deal at Van Horn. Bryan was very knowledgeable about the Ford Fusion and didn't pressure us. We We visited several other dealers, and found the best deal at Van Horn. Bryan was very knowledgeable about the Ford Fusion and didn't pressure us. We also chose Van Horn because of past service. More
by Nascar Fan 88
Employees Worked With
Bryan Morris
May 11, 2019
Great experience Had plans to visit several dealers but Bryan at Van Horn Lomira made the purchase enjoyable. No need for go any further. Great price Easy financing Had plans to visit several dealers but Bryan at Van Horn Lomira made the purchase enjoyable. No need for go any further. Great price Easy financing More
by Bob
Employees Worked With
Bryan
May 09, 2019
Smooth Professional and speedy ,salesman Bryan Morris was very helpful and stayed in touch with updates by phone and email as far as locating a vehicle and w Professional and speedy ,salesman Bryan Morris was very helpful and stayed in touch with updates by phone and email as far as locating a vehicle and what the price would be and when it could be ready for pick up. Good Stuff More
by Lariat2019
Employees Worked With
Bryan,Eric,Shawn
April 25, 2019
Great customer service. Nery and Eric were excellent to work with. I would recommend them! Every customer oriented and helpful. Went the extra mile with letting a test drive Nery and Eric were excellent to work with. I would recommend them! Every customer oriented and helpful. Went the extra mile with letting a test drive happen over the weekend. More
by pack21
Employees Worked With
Nery; Eric
April 25, 2019
Excellent service and very polite and professional Was shown the vehicles I wanted to test drive. Drove them every feature was explained to me and if I had any questions they were addressed. The test d Was shown the vehicles I wanted to test drive. Drove them every feature was explained to me and if I had any questions they were addressed. The test drive was great!! Was interested. Spoke with Costa he got Eric. He was very pleasant too. More
by Aimee
Employees Worked With
Costa Calarco and Eric Vanevenhoven
April 11, 2019
Knowledgeable sales staff and translate The sales people knew what we were interested in and provided good comparisons. Accommodating with showing and test driving vehicles. Overall had a gr The sales people knew what we were interested in and provided good comparisons. Accommodating with showing and test driving vehicles. Overall had a great experience More
by Explorer fam
Employees Worked With
Eric and Moriah
