Van Horn Ford of Lomira
Lomira, WI
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Fast and friendly. I was out of state buyer. Patrick pre-worked the process and was in and out is a little over an hour. Very impressive. I was out of state buyer. Patrick pre-worked the process and was in and out is a little over an hour. Very impressive. More
We bought a few vehicle's from this location and this experience was not a good one. On pick up day, we were there for almost 4 hours for a purchase that we had made 5 1/2 months prior. At pickup, the pr experience was not a good one. On pick up day, we were there for almost 4 hours for a purchase that we had made 5 1/2 months prior. At pickup, the price they started with was $12,000 more than what my original paperwork stated, good thing I brought my paperwork. I had to find my own rebates and the one the dealership had for me was removed when I found a better one. No explanation was given as to why. Eventually after a lot of back and forth by the sales manager (the salesman was totally ineffective and unhelpful) we got the numbers to work. The vehicle was not ready for pick up even though the salesman knew what time I was coming - vehicle was unwashed with just a couple gallons of gas in it, stickers still attached, etc. I don't know if it is the sign of the times but I hope my next purchase is better or I will go somewhere else. More
Great people to work with! Very efficient, polite and helpful! I definitely recommend this dealership to anyone looking to purchase a vehicle! Very efficient, polite and helpful! I definitely recommend this dealership to anyone looking to purchase a vehicle! More
I was very pleased with my purchase of a 2019 Ford F-150 XLT from Van Horn Ford of Lomira. My salesman was Patrick Mand. He did an excellent job and answered all my questions. As an out-of-state customer (I XLT from Van Horn Ford of Lomira. My salesman was Patrick Mand. He did an excellent job and answered all my questions. As an out-of-state customer (Indiana), this was my first experience purchasing a vehicle entirely on-line. It was very much outside of my comfort zone. However, Patrick did an excellent job with pictures and videos of the vehicle that I eventually purchased. It was a very good experience and there was never any pressure from him. I chose to have the vehicle delivered to my house, and it arrived safely and looked great. Patrick was very prompt in replying to all of my questions, and the paperwork and payment was handled very securely electronically. I would rate my customer experience with Patrick and with Van Horn Ford of Lomira as "excellent". More
Nathan was a pleasure to work with - got me in the exact car I wanted and we didn't have to spend hours at the dealership. Very quick and easy buying process. car I wanted and we didn't have to spend hours at the dealership. Very quick and easy buying process. More
Great service when buying a vehicle, kind, helpful, and honest. Made a huge difference in my experience with other dealers. The free oil for life is a huge bonus as well honest. Made a huge difference in my experience with other dealers. The free oil for life is a huge bonus as well More