
Van Horn Chrysler Dodge Jeep Ram of Manitowoc
Manitowoc, WI
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not very happy they let me forget I needed Oil Changed They could have asked about the fact I needed a oil change done they didn't so I got it done else wear. would had been nice to know they check for the They could have asked about the fact I needed a oil change done they didn't so I got it done else wear. would had been nice to know they check for the best service Thanks Deb Frease More
Fun buying Purchased a great used vehicle with Andrew. He was fair, honest, and friendly! We came from one hour away and he still made us feel like we mattered Purchased a great used vehicle with Andrew. He was fair, honest, and friendly! We came from one hour away and he still made us feel like we mattered. Thanks for staying an extra 45 min to get the deal done. More
Dodge Van Really good to work with, pretty fair and negotiable. The initial salesman on the day of purchase was nice enough and answered questions, a little sar Really good to work with, pretty fair and negotiable. The initial salesman on the day of purchase was nice enough and answered questions, a little sarcastic and somewhat stereotypical of an "old school car salesman". The business manager sold the aspects of the car, Finance department gave many payment options, tried to push the extra service plans and add-ins a little too much, but that's his job. Overall, a positive experience, but slightly put off in the beginning. had I not connected on a common interest outside of car buying/selling, I would have probably left and came back another time. I'm sure this salesman has a role and does well with some customers, but not the right personality for me to do a deal with, man to man. I'd be remiss without saying that the main reason I came back was because of a positive experience the week prior with Rosie. She had a pinch-hitter step in when she had to help another customer, but Rosie was the hook, a delight to work with. More
Excellent experience! Their website was an excellent research tool and Victoria Perez was very helpful on the chat. When I arrived at the dealership, Pao was there to gree Their website was an excellent research tool and Victoria Perez was very helpful on the chat. When I arrived at the dealership, Pao was there to greet me and assigned Andrew to help me test drive the exact vehicle that I'd picked out from the website. Andrew was very helpful during the entire process, from the test drive all the way through to me driving out with my car. Taylor did a great job of explaining everything and breaking down all of the paperwork. He was also very understanding, considering that I'd forgotten to bring the title for my trade-in. All-in-all, I was in and out with a new car in about three hours, including having the Luxcare applied. More
Not very good We didn't deal with the same guy all the way through the purchase of the vehicle and the communication for everything, like we needed to trade the ca We didn't deal with the same guy all the way through the purchase of the vehicle and the communication for everything, like we needed to trade the cars in, was not there, so the first time we went to pick up the vehicle we couldn't because they didn't tell us we needed some paper work until we got there, so it took us another trip to get things done. Not a good run dealership, to many people in the process of buying a vehicle. More
Great experience. Purchased a used vehicle today. The salesman Andrew was very nice and everyone else I dealt with was too. My vehicle was $5000 less than other Wiscons Purchased a used vehicle today. The salesman Andrew was very nice and everyone else I dealt with was too. My vehicle was $5000 less than other Wisconsin dealers with similar vehicles. Their detailer made it look showroom new. More
MINI FOR FIAT Andrew was very great!He helped me made this trade.I love my new car.Dealer was very helpfull and whats most important fast.Definitely I'll recommend Andrew was very great!He helped me made this trade.I love my new car.Dealer was very helpfull and whats most important fast.Definitely I'll recommend them. More
New Dodge Ram Joe had too many things he was trying to do at one time (other customers). If he would have taken care of the customers as they came in, both he and Joe had too many things he was trying to do at one time (other customers). If he would have taken care of the customers as they came in, both he and the customers would have been better off. Other employee's could have helped the other customers. I talked to another lady in the parking lot that had been waiting for a while and she was walking if she didn't get taken care of shortly. I felt like I was imposing on him by trying to buy a new truck. Lots of cars to choose from and I think they were fair with me otherwise. Joe talks a lot, but does not listen to what you have to say. More
Great Review for Joe Joe was great from the beginning. He found the car I asked for, even though it was released the previous year. He had it brought to the dealership o Joe was great from the beginning. He found the car I asked for, even though it was released the previous year. He had it brought to the dealership on time and had it ready for us the same day. More
Overall worth it in the long run. David: Not going to lie, I was a little upset at first about the fact that we spent so many months looking for the right vehicle, set up a time to com David: Not going to lie, I was a little upset at first about the fact that we spent so many months looking for the right vehicle, set up a time to come look at it and buy it, and upon driving all that way and arriving there to find that it already was being sold. I do understand that there was no way for the dealership to know for certain that we were going to buy it, and it's certainly no ones fault. I did get over it due to the outstanding service of the salesperson, he seemed very knowledgeable at what he was doing, and was very patient with me looking for a new van. We came out with a great vehicle, and a great deal, and I thank everyone that was involved. More