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Van Horn Chrysler Dodge Jeep Ram of Manitowoc

Manitowoc, WI

4.9
921 Reviews

4611 Expo Dr

Manitowoc, WI

54220

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Showing 921 reviews

May 20, 2016

In and out Very friendly staff. Went above and beyond to try to help me find the right vehicle. Made suggestions on models that fit me. Very little pressure and More

by bruce.tuma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Cooney, Taylor Kopidlansky
May 23, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

bruce.tuma - Thank you for taking a moment to leave feedback for Brad, Taylor and our sales team about your recent purchase experience. Our team always tries to make the car buying experience as convenient and comfortable as possible! Buying a new vehicle should be a fun and exciting time and I'm glad that our team helped the process move along so smoothly. Please let us know if you have any questions about your new vehicle after driving it over the weekend! Tina Tasche Customer Relations Manager Van Horn Automotive

May 17, 2016

Enjoyed my experience As a single woman looking for a car on her own I appreciated being matched with Mickenzie at the dealership. I was honored to be Mickenzie's first sal More

by Chrissy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mickenzie Meissner
May 17, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

Chrissy - I appreciate you taking the time to write such a glowing review of our dealership! I'm glad to hear that Mickenzie's first sale went so well and that you had such kind words to say about your experience. Word of mouth is very important to our sales consultants and we all thank you for taking a moment to leave feedback! Tina Tasche Customer Relations Manager Van Horn Automotive

May 17, 2016

It was a great experience ,they were all very nice They were professional and found me the best deal. The over all experience was excellent and I would go there again and refur a friend to this dealers More

by PAULJAKL69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Deisley, Greg Fencl
May 18, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

PAULJAKL69 - Thank you for taking a moment to leave feedback on your recent experience in our sales department! I'm glad to hear that Andrew and Greg did a great job at helping create a smooth purchase experience for you. We appreciate the five star recommendation and we hope to earn your business again in the future! Tina Tasche Customer Relations Manager Van Horn Automotive

May 16, 2016

Great Experience The staff here are beyond amazing!! They made it so easy with buying my vehicle! They went out of their way to make sure I left with a smile on my fac More

by NikkiB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Lewis, Pao "Pow" Yang, Greg Fencl
May 16, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

NikkiB - I appreciate you taking the time to write such a glowing review of our dealership! I can feel your enthusiasm through your review and I'm excited how smoothly your purchase experience went! We appreciate the strong recommendation and we look forward to earning your business again the next time you're in the market for a vehicle! Tina Tasche Customer Relations Manager Van Horn Automotive

May 14, 2016

LOVE MY RIDE Did some research within 100 miles of Appleton on what I exactly wanted. First Chrysler always popped up as having the most fair or best deals. T More

by NCAMPBELL0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Kopidlansky, Zach Norman
May 16, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

NCAMPBELL0 - I'm so excited that the 100 mile journey to our showroom was worthwhile for you and your automotive search. The BEST stories are the ones that end with our customers getting into the exact vehicle that they've been wanting! Please let us know if there are any questions we can answer about your new vehicle, but otherwise happy driving! Tina Tasche Customer Relations Manager Van Horn Automotive

May 13, 2016

Great Experience Our salesman was so upbeat and new a lot about the vehicle I test drove! They were able to work with numbers to satisfy me. More

by CASSIEKLEIST2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Deisley, Victoria Perez, Pao "Pow" Yang, Greg Fencl
May 17, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

CASSIEKLEIST2011 - Congratulations on your new vehicle! I'm happy to hear that the team did such a great job at helping you get into a vehicle! Please don't hesitate to call or stop in if you have any additional questions. Tina Tasche Customer Relations Manager Van Horn Automotive

May 09, 2016

Great Truck Andrew was extremely helpful and knowledgeable when dealing with RAM trucks. He listened to what I was looking for and did his best to help me find a More

by Tturk268268
Recommend Dealer
Yes
Employees Worked With
Andrew Deisley
May 17, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

Tturk268268 - Thank you for taking a moment to leave a star rating on your recent experience working with Andrew and our sales team. I'm glad to hear that he aided your experience with his product knowledge and helped you choose the best truck for your needs. Congratulations again on your new truck! Tina Tasche Customer Relations Manager Van Horn Automotive

May 09, 2016

Great service, no pressure! I walked in the door wanting to test drive a few vehicles, and that was it. Andrew was fantastic - he made sure to find out what I wanted (or didn't w More

by KikitheTrailhawk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Deisley, Greg Fencl
May 17, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

KikitheTrailhawk - Thank you for taking a moment to leave us a review! I'm happy to hear that Andrew could help get you into a new vehicle. Our sales team definitely makes every effort to ask the right questions to help make great recommendations of vehicles to test drive. It sounds like Andrew did a great job at this! Please let him know if you have any questions about your new vehicle. Tina Tasche Customer Relations Manager Van Horn Automotive

May 06, 2016

Always great service at First Chrysler. I've dealt with First Chrysler for many years...I keep coming back because of the service and the attention that seems to be pleasant from everyone wh More

by vhrabrich3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Spackman
May 17, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

vhrabrich3 - Thank you for your loyalty to our service department! I'm happy to hear that the team continues to provide you with the same great and consistent level of customer service. Our team looks forward to seeing you at your next service visit! Tina Tasche Customer Relations Manager Van Horn Automotive

May 05, 2016

Lengthy I was overall disappointed with a certain staff member at this dealership and I felt as if I was not the top priority since I was purchasing a used ca More

by AMBERVOITEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Deisley, Tom Lewis, Pao "Pow" Yang
May 17, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

AMBERVOITEK - I would like to apologize for the experience you had when you came in to take delivery of your new vehicle. Every customer is valuable to our dealership and I'm disappointed to hear that controllable issues got in the path of you having a better experience. All of our dealerships are committed to providing a high quality level of customer service and your feedback will be passed along to our management team. Please don't hesitate to contact us if you have any questions or concerns about your new vehicle. Tina Tasche Customer Relations Manager Van Horn Automotive

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