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Van Horn Chrysler Dodge Jeep Ram of Manitowoc

Manitowoc, WI

4.9
921 Reviews

4611 Expo Dr

Manitowoc, WI

54220

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Showing 921 reviews

June 17, 2016

Ok service I have had my oil changed a few time now with first Chrysler and they do a good job with the oil , but this last time after I left and got home I real More

by CINDYPIEPER73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Machia
Jun 17, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

CINDYPIEPER73- Thank you for taking a moment to leave feedback for our service center! We do apologize that your oil change sticker wasn't updated during your oil change. If you're in the area please feel free to stop in and we'll be happy to get you an updated sticker. Thanks again for your business! Tina Tasche Customer Relations Manager Van Horn Automotive

June 17, 2016

Excellent I was very pleased they went the extra mile to build the truck that I wanted and all the work I had done on this truck I am very pleased with,Thank y More

by CHUCKF50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Fale
Jun 20, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

CHUCKF50- Thank you for the recommendation! At our dealership customer service and customer satisfaction are of the utmost importance. We're thrilled you were able to experience purchasing a vehicle from us. We look forward to earning your business again in the future! Tina Tasche Customer Relations Manager Van Horn Automotive

June 17, 2016

Friendly, knowledgable, courteous staff and great selection Found the vehicle we wanted at the price we wanted. Found the sales process very open, and honest. The entire process left me feeling as though I wa More

by CMDRWEDG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Tatela, Dallas Gulseth, Joe Allen Gaiovnik, Taylor Kopidlansky
Jun 20, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

CMDRWEDG - Thanks for the fantastic feedback! We truly appreciate your drive to see us and we're happy to hear the team made things move along smoothly. We know you pass quite a few dealerships on your path to ours and we appreciate the opportunity to earn your business! Tina Tasche Customer Relations Manager Van Horn Automotive

June 15, 2016

Job well done! Customer service was beyond exceptional. All my needs were met and I couldn't be happier. Overall good experience and I would recommend this dealershi More

by matthughes56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Cooney, Greg Fencl
Jun 16, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

matthughes56- Thank you for taking the time to leave us a review. While your feedback is disappointing to hear, it will ultimately help us to improve our overall customer service. We never want to provide you with excuses, only results. Our team wants to make things right so I would ask that you please contact your sales consultant Brad to discuss the detail job on your new vehicle. He can be reached at (920)684-5588. Thanks again for your business. Tina Tasche Customer Relations Manager Van Horn Automotive

Jun 20, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

matthughes56 - Thanks again for bringing your experience to our attention. We appreciate you taking the time and effort to work with our team to resolve your concerns about your purchase experience. We appreciate your business and thank you for allowing us the opportunity to show you that we are always willing to go the extra mile to assist you with your automotive needs. Tina Tasche Customer Relations Manager Van Horn Automotive

June 14, 2016

THEY ARE A BAD DEALERSHIP they have rude people and a week after I bought a car from them I had a recall that got fixed ..but then I had to buy a 45 dollar gas cap with they sh More

by tiggerthetiger05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Lewis
Jun 16, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

tiggerthetiger05 - Thank you for bringing this matter to our attention. Our general manager Kyle would like to speak with you directly regarding your experience and the $45 you were charged. Kyle can be reached at (920)684-5588. Our team would welcome a rare second opportunity to make things right. Tina Tasche Customer Relations Manager Van Horn Automotive

June 13, 2016

Excellent experience We had an excellent experience at First Chrysler working with Andrew! Highly recommend him and First Chrysler. Very knowledgeable about their inventor More

by JENNIFER SCHOLZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Deisley, Greg Fencl
Jun 13, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

Jennifer - Congratulations on your new vehicle! I'm happy to hear what a great experience you had working with Andrew, Greg and the rest of our team. Please let them know if there are any questions we can answer about your new vehicle! Tina Tasche Customer Relations Manager Van Horn Automotive

June 07, 2016

A home-Iike feeling with excellent service. I felt relaxed and calm as I waited for my vehicle to be serviced. The home-like atmosphere made me feel comfortable and at home. The service was exce More

by Lynniek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Spackman
Jun 08, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

Lynniek - Thank you for the strong recommendation of our service team! We appreciate your loyalty and the kind words you had to say about our staff. Please let us know if there is anything else we can do to assist you. Otherwise we look forward to seeing you at your next visit! Tina Tasche Customer Relations Manager Van Horn Automotive

June 03, 2016

Awesome Andrew Deisley was an awesome young man. Very courteous, made me fell welcome. Made sure my experience was awesome. Everyone was very friendly. I wou More

by DASELL_54241
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Deisley, Taylor Kopidlansky
Jun 03, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

DASELL_54241 - Thank you for taking a moment to leave feedback! Congratulations on your new vehicle! Our team is thrilled that they were able to help you in finding a new vehicle. Andrew is a truly talented member of our team and it's great to hear that he made the car buying experience so enjoyable for you. Please let Andrew know if he can answer any questions about your new vehicle! Tina Tasche Customer Relations Manager Van Horn Automotive

May 27, 2016

Journey recall The service department handled the factory recall in a professional manner. My vehicle was picked up at my place of employment and returned which elim More

by koleary0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brody Beyer, Chuck Spackman
May 31, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

koleary0 - I'm very happy to hear that your experience with our service team was nothing short of exceptional! Our team appreciates your business and we're happy that we were able to make this maintenance appointment so convenient for you. We look forward to your next appointment! Tina Tasche Customer Relations Manager Van Horn Automotive

May 23, 2016

Best car experience ever The people were wonderful to work with. Andrew was polite and knowledgeable and if he didn't know an answer he found out rather than try to snow you. More

by FELSENHERR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Deisley, Taylor Kopidlansky
May 24, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

FELSENHERR - Andrew and Taylor are both dedicated to providing quality customer service! They appreciate you taking a moment to notice those efforts and leave them a review! Our team is always happy to hear back from our customers and reviews like yours provide encouraging feedback and let us know we're meeting our team goals. Congratulations on your new vehicle! Tina Tasche Customer Relations Manager Van Horn Automotive

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