Van Horn Chrysler Dodge Jeep Ram of Manitowoc

Going the extra step to get a satisfied customer! Two days ago I drove 234 miles to this dealership, because they advertised a used Jeep Cherokee that seemed to have all the features I was looking for Two days ago I drove 234 miles to this dealership, because they advertised a used Jeep Cherokee that seemed to have all the features I was looking for. Before the trip, Brad answered many of my questions and gave me an honest history of this vehicle. I loved the car when I saw it and drove it, but my summer recreation is leading groups on kayaking trips and I need enough space to load 1/2 dozen kayak paddles and life jackets. To reassure me, we took the car to a sports shop and borrowed a paddle from them to make sure it would fit! I drove the car away, feeling that I had received not only a good car, but exceptional service. More

Great Service & Staff Great customer service at First Chrysler. I had called to see when a good time was to bring my vehicle in for an Oil Change. They were busy at the t Great customer service at First Chrysler. I had called to see when a good time was to bring my vehicle in for an Oil Change. They were busy at the time so Dan gave me a call back when there was an opening!! I was able to get in and out quickly. They also noticed my bulbs were out over the license plates so they changed those and I was all set. Just an FYI for your system under Vehicle Brand mine wasn't listed so I picked something else or it wouldn't let me submit. More

Oil change Friendly and knowledgable. Oil change man checked brake pads free of charge. I appreciate how clean the shop was. Nice to be able to grab a soda whil Friendly and knowledgable. Oil change man checked brake pads free of charge. I appreciate how clean the shop was. Nice to be able to grab a soda while waiting. More

Long Time Customer I've purchased six vehicles (5 new, 1 used) from this dealer since the early 90's. Worked with Joe Gaiovnik on my last three, including my most recent I've purchased six vehicles (5 new, 1 used) from this dealer since the early 90's. Worked with Joe Gaiovnik on my last three, including my most recent, even after moving out of town. Great guy to work with and found exactly what I was looking for. Highly recommended. More

Great service I bring all my cars there, wouldn't take them any place else. They are always friendly and knowledgeable. Very fair pricing, you get what you pay for. I bring all my cars there, wouldn't take them any place else. They are always friendly and knowledgeable. Very fair pricing, you get what you pay for. More

Great service! Joe and Taylor took great care of me. I found the car I wanted online and flew out across the country and they were so accommodating, dynamic, and rol Joe and Taylor took great care of me. I found the car I wanted online and flew out across the country and they were so accommodating, dynamic, and rolled out the red carpet. Thank you Joe and Taylor! More

Great staff and great experience! McKenzie had a great attitude, didn't feel pressured to make a purchase. Bought an awesome Wrangler and couldn't be happier! and great experience! McKenzie had a great attitude, didn't feel pressured to make a purchase. Bought an awesome Wrangler and couldn't be happier! More

One of my best car buying experiences Coming over 1700 miles from Spokane, WA to buy a car featured online, there is a "fear factor" that takes a lot to overcome but my philosophy is to ch Coming over 1700 miles from Spokane, WA to buy a car featured online, there is a "fear factor" that takes a lot to overcome but my philosophy is to check out the dealership first. First Chrysler's customer satisfaction rating was very high and I got to experience the reason for that first-hand. They went above and beyond to insure that we made the right decision: from answering our questions, to sending us additional photos, offering 1.9% financing, and then picking us up at the airport. Brad, Greg and Alia where all terrific to deal with - very responsive, knowledgeable and personable. The whole experience was great from start to finish, even beyond the sale helping us get through the re-titling process. I couldn't be more satisfied. More

Good dealership to buy from I'm happy with my purchase from this dealership. Joe is a great salesman to do business with. I purchased from out of state. It took a while for them I'm happy with my purchase from this dealership. Joe is a great salesman to do business with. I purchased from out of state. It took a while for them to get the wire transfer (no fault of my banking institution). So I sat at the dealership longer than I wanted. But other than that, the people were great to do business with. More

Best experience I worked out the deal before coming in with Kyle. He was very helpful in the leasing process. I came in the next day to check the truck out and pick I worked out the deal before coming in with Kyle. He was very helpful in the leasing process. I came in the next day to check the truck out and pick it up. Kyle had his day off and I met with Joe. Joe was great! very helpful and friendly. His personality and attitude is how all salesmans should be. Greg explained all of the paper work very well, even with having computer issues with the bank. Overall this is how buying a vehicle should be! More