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Van Horn Chevrolet of Plymouth
Plymouth, WI
883 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 883 reviews
January 05, 2011
I had a great experience in dealing with Dennis and the whole group at the dealership. It was painless and I got a great dealon the vehicle I wanted. I would recomend them to anyone looking to buy a new or whole group at the dealership. It was painless and I got a great dealon the vehicle I wanted. I would recomend them to anyone looking to buy a new or used vehicle. I had heard good things about them in the past and my experience has confirmed that. More
by jjudnic
Employees Worked With
Dennis
January 05, 2011
I've bought vehicles at JVH since 1978, and have always had a good experience. They are my first stop when purchasing a vehicle. Dennis is always very friendly, and Mark in finance is as well.They always s had a good experience. They are my first stop when purchasing a vehicle. Dennis is always very friendly, and Mark in finance is as well.They always seem to meet my price and I have never has a problem with any car that I bought there. Great job guys! More
by Radtke
Employees Worked With
Dennis Erdly,Mark Watson
January 04, 2011
Buying Kelly's Equinox was a pleasure at Joe Van Horn. Noel was a great help, he assisted in cleaning out our trade in, getting the Equinox ready to take home that same day..... The only thing I had trou Noel was a great help, he assisted in cleaning out our trade in, getting the Equinox ready to take home that same day..... The only thing I had trouble with was all the new things in this 2010, and no one went through it with us... I'm still finding new things on it... Thanks, Bill Murphy More
by BMurf
Employees Worked With
Noel Janke, Noel Janke
January 04, 2011
Very nice experience. Noel was very informative. The appearance of the meeting areas needed some definite attention. The price was within our budget. I have truly enjoyed the On Star feature and have appearance of the meeting areas needed some definite attention. The price was within our budget. I have truly enjoyed the On Star feature and have even used it a few times already. I am seriously considering extending it. More
by donnar
Employees Worked With
Noel Jahnke, Noel Janke
December 10, 2010
They are the most dishonest group of people that I have ever dealt with. They will take myou for a ride and charge you through the nose. They recommend and make unnecessary repairs charge you for more hour ever dealt with. They will take myou for a ride and charge you through the nose. They recommend and make unnecessary repairs charge you for more hours of labor then they actually did. And most of the people are very rude when you question why there are charges on your bill that should not be. More
by cstommel
Employees Worked With
tate
October 27, 2010
Bought a Malibu that I saw on auto trader. I called first to ask some question about the car and the salesman was very nice. I came in, the price was just like the internets price. They knocked a little off to ask some question about the car and the salesman was very nice. I came in, the price was just like the internets price. They knocked a little off and I bought it. I live in Ply so the free carwashes save me 20 bucks a month also. More
by vicki146
Employees Worked With
Fred, Mark
March 19, 2010
I had very poor credit and had been shopping for a car for several weeks. Fred and Dennis at Joe Van Horn Chevrolet were very courteous of my situation. They guaranteed I'd be driving off the lot in my ne for several weeks. Fred and Dennis at Joe Van Horn Chevrolet were very courteous of my situation. They guaranteed I'd be driving off the lot in my new car. And I did!!! GOOD JOB GUYS!!! I love my new Trailblazer and couldn't have asked for better service. Thanks!! More
by Jill Luchini
Employees Worked With
Fred and Dennis
July 17, 2009
Not much to the experience. Found a vehicle on line with a price where I wanted it. The vehicle was there in very good condition. There was no hassling I took the vehicle for a test drive looked it over tho a price where I wanted it. The vehicle was there in very good condition. There was no hassling I took the vehicle for a test drive looked it over thouroughly saleman did not have much to say about it. Did not even try to tell me these things move quick and there were other people looking at it to boost the sale. Made an offer on the vehicle directly to the person who makes the final say on the sale. They only pushed back for very little over my offer, Overall a pleasant experience on a good vehicle. More
by sampling
Employees Worked With
dennis
June 02, 2009
This is the WORST customer service I have ever received! I wouldnt send my worst enemy to this dealership. They WASTE YOUR TIME-TALK IN CIRCLES-CANNOT BE TRUSTED!!! They gave me a number for the trade in fo I wouldnt send my worst enemy to this dealership. They WASTE YOUR TIME-TALK IN CIRCLES-CANNOT BE TRUSTED!!! They gave me a number for the trade in for my vehicle, and then after I went there for the 4th time to finalize it- they back-pedeled, and gave me a NEW trade-in price which was $4000 less!!! Not the way I do business- RUN!!!! The manager was an arrogent jerk! More
by angrybuyer11
Employees Worked With
Jim & Charlie
April 07, 2009
I have been looking at many advertisements for autos and it seems that Joe Van Horn has a number of vehicles, offered on the net at prices that are in "my range" and lower than other typical advertised pric it seems that Joe Van Horn has a number of vehicles, offered on the net at prices that are in "my range" and lower than other typical advertised prices. The specific car that had drawn my attention, at a price listed on the web, was priced differently on the lot, but they had another one "in my price range". I note that I was not offered any of these other offered cars, nor did I see prices that matched those I saw on line. The Chevy Uplander they countered with seemed OK so I made an offer. The offer was accepted and the paper work was drawn up. Problem was they added "fees" to the price. Fees that where specifically not a part of my offer. The woman (don't remember her name, sorry) said she could not wave the fees but that they where "legal". She had to get her manager. That was Charles. Glowered at me, and rude. When I declined the fee he said "everybody pays it" and that if I didn't I could take back my keys and get out. Really a small number of dollars and had they counter offered before accepting my offer I probably would have agreed. Still, by that time Charles had accused me of "stealing the car at that price" and stalked off. I left with a bad taste for Joe Van Horn Chevrolet and I am now deeply suspicious of their business practices. I also note that with the current issue of which Executive has killed GM (at wholesale) I think that these practices are the retail side and are the death by a thousand cuts. I wanted (and still do) to put my money on an American vehicle. Hard to do with this kind of "dealer" representative. More
by billhogan
Employees Worked With
Charles
