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Van Horn Chevrolet of Plymouth

Plymouth, WI

4.9
889 Reviews

3008 Eastern Ave

Plymouth, WI

53073

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Showing 889 reviews

January 10, 2011

I have looked at two used vehicles at Van Horn's. Both had been purchased at auction. Both were priced well, a 2008 Suburban and a 2008 Denali. What went undisclosed until I required they provide the Ca More

by pws
Friendliness
Recommend Dealer
No
Employees Worked With
Multiple sales personnel including sales manager.
Jan 25, 2011 -

Van Horn Chevrolet of Plymouth responded

My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us. I did get the opportunity to speak to your wife and she gave me valuable insight to the situation that occurred. The miscommunication between you and my salesman should not have happened. Honesty and integrity are the foundation of our business and we work hard to maintain those standards. The situation has been addressed and I am grateful you brought this to my attention. Again, I do apoligize that you feel this way. We strive for excellent customer service. Thank you, Shannon Laehn

January 09, 2011

I traveled from Green Bay, Wisconsin to buy my Aveo. I was set to purchase a similiar car in Green Bay, but did one last check on the internet and found my car. I called and Robert assured me it was wort More

by susanr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Ten Haken
Jan 14, 2011 -

Van Horn Chevrolet of Plymouth responded

Thank you so much for taking the drive down from Green Bay to give us the oppertunity to earn your business! Robert is never to busy for your referrals!

January 09, 2011

We found a Buick Enclave with all the features we wanted through Autotrader online. We called and spoke to Jason who gave us more details on the car and faxed us the AutoTracker report. We made the two-hour More

by swisbey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hendrikse, Mark Watson, Jason Hendrikse
Jan 14, 2011 -

Van Horn Chevrolet of Plymouth responded

Thank you so much for taking the drive from Chicago to Plymouth, WI to give us the oppertunity to earn your business! By the way, we are never to busy for your referrals!

January 08, 2011

I called to get financing pre-approved because of my poor credit. Jason walked me through what I needed to do. When I got to the dealership, everything went very smooth. I drove 3 different cars that I had p More

by jnewkirk721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hendrikse, Jason Hendrikse
Jan 14, 2011 -

Van Horn Chevrolet of Plymouth responded

We are so glad everything went smoothly for you! Don't forget we are never to busy for your referrals! Looking forward to working with you again!

January 08, 2011

Noel Janke and the staff at Van Horn went out of there way to accomidate us in every way possible. We told them exactly what type of vehicle we were looking for, how much we needed for a trade in for our More

by Michele Susor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noel Janke, Noel Janke
Jan 14, 2011 -

Van Horn Chevrolet of Plymouth responded

Cory and Michele-We are so glad to have you as lifetime customers! That's great you got the payments you needed! Please let us know if you ever need anything! Shannon

January 06, 2011

had a great salesman(dennis e) and just found the perfect car for me i even wanted the green color but was very glad to find a car with limited miles i tried out several cars and the avoe was to small then w More

by doris m hahn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dennis e & mark w
Jan 14, 2011 -

Van Horn Chevrolet of Plymouth responded

Ms. Hahn, thank you so much for your continued business! We are lucky to have you as a customer! Please let us know if you ever need anything! Shannon

January 05, 2011

I had a great experience in dealing with Dennis and the whole group at the dealership. It was painless and I got a great dealon the vehicle I wanted. I would recomend them to anyone looking to buy a new or More

by jjudnic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis
Jan 14, 2011 -

Van Horn Chevrolet of Plymouth responded

Thank you so much for giving us the opportunity to earn your business! We look forward to working with you again in the future! By the way, Dennis is never to busy for your referrals!

January 05, 2011

I've bought vehicles at JVH since 1978, and have always had a good experience. They are my first stop when purchasing a vehicle. Dennis is always very friendly, and Mark in finance is as well.They always s More

by Radtke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Erdly,Mark Watson
Jan 14, 2011 -

Van Horn Chevrolet of Plymouth responded

Thank you so much for being a loyal customer! Please let us know if you ever need anything! By the way, we are never to busy for your referrals! We look forward to seeing you soon!

January 04, 2011

Buying Kelly's Equinox was a pleasure at Joe Van Horn. Noel was a great help, he assisted in cleaning out our trade in, getting the Equinox ready to take home that same day..... The only thing I had trou More

by BMurf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noel Janke, Noel Janke
Jan 04, 2011 -

Van Horn Chevrolet of Plymouth responded

Dear Bill, We are very glad that you had a wonderful experience at our dealership. Your point about exploring the newest features on vehicles has been noted and we will work to make sure that we do a better job with that next time. Enjoy your Equinox, and thanks again! Sincerely, Your friends at Joe Van Horn Chevrolet

January 04, 2011

Very nice experience. Noel was very informative. The appearance of the meeting areas needed some definite attention. The price was within our budget. I have truly enjoyed the On Star feature and have More

by donnar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noel Jahnke, Noel Janke
Jan 14, 2011 -

Van Horn Chevrolet of Plymouth responded

Thank you so much for giving us the opportunity to earn your business! We look forward to working with you again in the future!

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