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Van Horn Chevrolet of Plymouth
Plymouth, WI
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They sell alot of salvage and rebuilt titled vehicles and dont tell there cutomers until after the deal is done and they don't stand behind their vehicles when there is a major issues. I would recomend buyin dont tell there cutomers until after the deal is done and they don't stand behind their vehicles when there is a major issues. I would recomend buying else where. I bought a 2004 nissan xterra from them that had a salvage rebuilt title and didn't find out until i got the title. Then i filled a complaint threw the better buisness bureau and the DMV and they contacted my to work out a deal. I accepted the deal with a different car and know that car has a major repair and they won't stand behind it and fix it so i filled another complaint. More
My son told me about Joe Van Horn. We live in South Milwaukee and I started my search on the Internet and requested information on a van close to what I was looking for. A short time later I received a Milwaukee and I started my search on the Internet and requested information on a van close to what I was looking for. A short time later I received a call from Emy. She made me feel vary comfortable and in a short time we had exchanged information in what I needed in a vehicle. Emy started the loan process. My wife and I are both disable and have long list of medical bills making our credit questionable. The loan manger Dave even worked after hours waiting for me to get back with some information to finalize the loan. I called and he was there. The information did finalize the loan and we drove in the next day. Emy greeted us as we walked in introduced us to Dave and then taken us for a test drive of the vehicle. Emy and Dave walked us through every thing with the purchase of the vehicle. My wife and I are very pleased with the vehicle. More
I came to the dealership looking for a vehicle. Emy was very patient and friendly. She helped me find a about the c,ar car in my price range and that would best suit my family. She was honest and professio very patient and friendly. She helped me find a about the c,ar car in my price range and that would best suit my family. She was honest and professional. She took the time to explain in detail about my car. I am so glad that there are still honest dealerships out there that are not just looking for a fast sale but a life long customer. Thank you Emy for all you have done, I love my car! More
Everyone we dealt with at Van Horn was very helpful and friendly. They allowed us to make our own decision without being pushy. Even when they were busy they made sure to touch base with us until they co friendly. They allowed us to make our own decision without being pushy. Even when they were busy they made sure to touch base with us until they could spend time with us. They made us aware of the car choices within our price range without trying to get us to spend more money. Great place! More
Everyone was friendly and helpful. We were able to negotiate on the purchase price to find a point agreeable to all. Issues noted with the van we were buying were promptly fixed before purchase. T negotiate on the purchase price to find a point agreeable to all. Issues noted with the van we were buying were promptly fixed before purchase. Two small issues: The night we decided to purchase the car, we had to wait for about 45 minutes in the lounge with two tired and impatient toddlers until the finance employee was available. I realize staffing isn't probably 100% on Monday nights, but it would've been nice if an alternative employee was available for 10 minutes to sign our paperwork and get us out the door. Next issue: The dealer website photos showed both driver's side and passenger side floor mats, but when we purchased the van only the passenger side mat was included. The dealer was unable to find out where the missing mat went, so I will be forced to go on Ebay to try to find another mat. More
My boyfriend and I had been looking at vehicles on Autotrader.com for about 3 weeks for a Jeep Grand Cherokee. We found the 2005 Jeep Grand Cherokee we bought from Van Horn through that website. As Autotrader.com for about 3 weeks for a Jeep Grand Cherokee. We found the 2005 Jeep Grand Cherokee we bought from Van Horn through that website. As soon as we walked into the sales office we were greeted by Dennis Erdly. He asked what vehicle we wanted to look at. We were able to test the vehicle out on our own which we really appreciated because it gave us a chance to talk over the possibility of buying the vehicle in privacy. The entire staff was friendly and helpful when it came to buying out vehicle. I would recommend Van Horn to anyone who is looking for quality service a quality vehicle. More
The staff at Joe Van Horn dealership was very helpful and friendly in assisting me in locating and purchasing a 2009 Buick Enclave. My initial contact was through an internet ad. Emy Tadich responded quick friendly in assisting me in locating and purchasing a 2009 Buick Enclave. My initial contact was through an internet ad. Emy Tadich responded quickly to answer my questions and then help locate the vehicle that met my requirements. Emy did a great job tracking down the answers to all my questions - before and after I got to the dealership. I gave a great rating because they were quick to answer all my questions, even some I had after the sale. I would recommend this dealer to anyone looking for a good experience when buying an automobile. More
This was my second car from Joe Van Horn and it was just as easy as the first time. There is never an pressure to buy right there and always are willing to work with you on the prices. I will be going bac as easy as the first time. There is never an pressure to buy right there and always are willing to work with you on the prices. I will be going back again and again for all of my cars in the future. More
They were very quick and professional. Also Answered my emails and questions promptly. Once I got to the dealship they were all very friendly and worked with me to meet my needs. I got a nice deal and grea emails and questions promptly. Once I got to the dealship they were all very friendly and worked with me to meet my needs. I got a nice deal and great interest rate on the vehicle I had been looking for the last 6 months! More
Working with Carl and Mark was a pleasant experience. The guys were upfront with me and worked a deal which solidified my decision to do business with them. There was no big cross-selling or hidden fees. The guys were upfront with me and worked a deal which solidified my decision to do business with them. There was no big cross-selling or hidden fees. The customer service and friendliness were great. I would definitely work with them again when looking for another car. More