Van Horn Chevrolet of Plymouth
Plymouth, WI
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This was the second time that we dealt with them,last year with my husbands car and recently with mine, love that we can make a phone call to Fred, tell him what we'r looking for, low payments,great pric year with my husbands car and recently with mine, love that we can make a phone call to Fred, tell him what we'r looking for, low payments,great prices and we dont have to sit around and wait!great More
They did a good job in disclosing information to us and they were friendly. They were easy to work with and accommodating to our needs and our budget. We did not feel overly pressured, as at some used ca they were friendly. They were easy to work with and accommodating to our needs and our budget. We did not feel overly pressured, as at some used car dealerships. We felt like we had adequate space and time to make a decision that was right for us. More
I traveled nearly 2 hours for my new truck purchase and I wasn't disappointed. Not only was Van Horn's price better than anything closer to my house, but they took two trade-ins...one without even seeing it wasn't disappointed. Not only was Van Horn's price better than anything closer to my house, but they took two trade-ins...one without even seeing it. My internet questions were answered as fast as any business I have ever dealt with, and if one person wasn't available to respond, someone else did. The most awesome part of all? When I went back with my second vehicle two days after my purchase, sales manager Fred not only had a few items they found on the visor of my first trade, but also $260 that they found under the seat! I had hidden the money under there on a recent vacation and had totally forgotten about it. Honesty like this is all too rare these days, and I for one am very appreciative of the kind of folks that are employed by Joe Van Horn Chevrolet! More
We found a 2010 SRX on line and worked with Carl via email to establish price. Carl was very helpful and invited us for a test drive. We loved the car and sat down with Mark to work out finances. Mar email to establish price. Carl was very helpful and invited us for a test drive. We loved the car and sat down with Mark to work out finances. Mark and Carl had us in our SRX and out the door in short order... Thank you to the Van Horn Team More
I told Carl I would be there around one so I could take the car for a test drive. Which was really cool of him because all the cars on lot were covered in ice and he had it inside. I gave Carl a price on w the car for a test drive. Which was really cool of him because all the cars on lot were covered in ice and he had it inside. I gave Carl a price on what I wanted the car for. He talked to his people and made it work. Mark Watson was a big help in getting all the paper work and finacials in order. Carl and Mark explained everything to me too the best of their knowledge. They were just a big help. Everyone at Van Horn was very happy and great place to be at. More
Thanks Carl. This was our second visit with Carl. We were very impressed with the whole customer service package. His follow up was a nice change from past experiences with other sale associates. His knowle very impressed with the whole customer service package. His follow up was a nice change from past experiences with other sale associates. His knowledge on the vehicle was extensive. He was also willing to work with us and our needs. More
Carl and I believe his name is Bart were super helpful in what was a somewhat stressful situation that happened during my car purchase. Both Carl and the Service Department at Van Horn couldn't have been mo what was a somewhat stressful situation that happened during my car purchase. Both Carl and the Service Department at Van Horn couldn't have been more professional and accommodating during everything that happened. They made everything simple for me and answered any question I had. Carl even offered to come in on a day off it was easier for me since I live an hour and half away which was very thoughtful. The Service Department was also very nice to me and were able to put me at ease and I felt that any concern I had was addressed by both Carl and the Service Department. If I lived closer, I wouldn't hesitate to take my vehicle to Van Horn Chevy for upkeep. More
I was treated with the utmost respect and courtesy when I arrived at the dealership. Noel was very helpful to me in picking out the perfect automobile for my families needs. Also I was very pleased with the arrived at the dealership. Noel was very helpful to me in picking out the perfect automobile for my families needs. Also I was very pleased with the price that I paid for the vehicle, and the promt service I received from the very beginning till the purchase was done!! I will definately steer anyone I know in Joe Van Horn's direction with their car purchasing needs. More
During my purchasing experience at Van Horn Chevrolet I was extremely pleased, for the most part! I found the car I was interested in online and the following day I went in to test drive it. I worked with was extremely pleased, for the most part! I found the car I was interested in online and the following day I went in to test drive it. I worked with Jason Hendrikse and he was very helpful. He answered all of the questions I was concerned about. He allowed me to take the car to my mechanic, who I know and trust. I returned the following evening with my dad to purchase the car. Jason was extremely friendly the entire time. My dad asked if there was any type of warranty if my car would "blow up" on the way home. He was obviously exaggerating. Jason assured us that we would not have to worry. He said "We have been in business for 50 years and even tho there is no written warranty we stand behind our costumers!" He also dropped the price of the car an additional $1,000. I was more than pleased when I left the dealership. To say the least, I couldn't be happier. Although on my way home this changed. On my way home my windshield cracked, about 12 inches. It was not hit by a stone, I did not go over a bump, it simply cracked. I live very close to the dealership, and since it was late on a Friday night I called immediately and explained what had happened to Jason. He said he would check with the mechanic in the morning and get back to me. I never heard from him. My dad called him the following week and got the same response from Jason. We never heard back from him. If there was nothing they could do for me that would have been fine but it would have been nice to have gotten a phone call. Other than this one issue I was very happy with my experience at Van Horn Chevrolet. More
A special thanks to Jason for coming in on his day off to turn my stressful situation into an outstandingly easy used vehicle sale. The Van Horn crew went above and beyond to meet my needs and get me into th turn my stressful situation into an outstandingly easy used vehicle sale. The Van Horn crew went above and beyond to meet my needs and get me into the vehicle that I wanted. I shopped around for over a month and Van Horn came through with the lowest purchase price and best financing option. Thanks Again. Who dat gonna beat Van Horn!!!!! More