Van Horn Chevrolet of Plymouth

We came to Joe Van Horn because of a bad experience with the value of our trade at Bergstrom. After hearing from Noel how fair dealing is the way it works at JVH we felt very comfortable buying here. the value of our trade at Bergstrom. After hearing from Noel how fair dealing is the way it works at JVH we felt very comfortable buying here. More

My experience with Van Horn Chevy was a great one. Phil the salesman was great. He didn't bull crap around and pressured at anytime. He exceeded my expectations. Every salesman should follow his lead. All the salesman was great. He didn't bull crap around and pressured at anytime. He exceeded my expectations. Every salesman should follow his lead. All the guys that worked for me were also great. Bob and the 2 finance guys worked hard to get me the best interest rate and close to where I wanted my payment. Overall I give Van Horn Chevy an A grade. More

Great transaction. Third vehicle purchased from Van Horn. Friendly service, knowledgeable staff. Will buy from Van Horn again. I feel we got a great deal and they had a great selection. Friendly service, knowledgeable staff. Will buy from Van Horn again. I feel we got a great deal and they had a great selection. More

We went to look at a new Traverse and let me tell you..... the sales department used to actually have people that worked to give a good deal and were friendly with their customers. This is NOT so any you..... the sales department used to actually have people that worked to give a good deal and were friendly with their customers. This is NOT so anymore! Noel was fine to deal with but, Bob O'Connor was a completely different story. Very condescending, arrogant, and pushy. He will change an offer for HIS benefit at the drop of a hat! And heaven forbid you decide that you no longer want the deal! He actually yelled at me over the phone because expressed my concerns. He completely ruined the deal. We will NEVER deal with Joe Van Horn again. Solely because of this experience! What kind of company allows their employees to be so incredibly rude to their costumers? Zero integrity on their part. ZERO! On the upside - we did get our money refunded and Bob did admit that their lot is FULL OF LEMONS. So, some honesty I guess. Good thing we weren't looking for a used vehicle. BUYER BEWARE! More

In my expience with your dealership I had some minor problems in the beginning due to miscommunication but, your team really redeemed themselves and did a great job! Thank you very much. problems in the beginning due to miscommunication but, your team really redeemed themselves and did a great job! Thank you very much. More

Made quite the trip to make the purchase and not beimg able to see the car first I needed a fair, honest and accurate evaluation on a vehicle I found online to make sure it would be worth it. Was given al able to see the car first I needed a fair, honest and accurate evaluation on a vehicle I found online to make sure it would be worth it. Was given all the carfax and manufactures notes before hand and felt the fair, honest and accurate evaluation was provided once I was able to see the vehicle and look it over myself. So far I am happy with my overall experience and purchase. More

My wife and I went on-line looking for a quality used 2013 GMC Terrain. Joe Van Horn Chevrolet had several quality vehicles in stock. They were friendly and fair in their trading and our salesman, Wayne, 2013 GMC Terrain. Joe Van Horn Chevrolet had several quality vehicles in stock. They were friendly and fair in their trading and our salesman, Wayne, was easy and friendly to deal with. I would recommend this dealer to anyone interested in a quality vehicle at a fair price. More

Very good experience. They found a car with the options I was looking for. They gave fair deal for my trade in and found the financing I could agree on. We were in a time crunch on the day of the purchase a was looking for. They gave fair deal for my trade in and found the financing I could agree on. We were in a time crunch on the day of the purchase and the dealership did all the could to complete the transactions. My expectations were to have a little lower payment but it came out near the same of my past loan. More

WORST car buying experience ever! The customer service here stinks!! They showed us a clean carfax and shortly after leaving the dealer we were already having issues with the vehicle. Upon further researc here stinks!! They showed us a clean carfax and shortly after leaving the dealer we were already having issues with the vehicle. Upon further research we found out the car had been in a frontal collision. Why was this not diclosed to us?? I have called back several times and they just gve me the run around from 1 person to another. This is a sick business and the employees do not take responsibility for their actions. I have yet to hear back from someone even though they keep saying they will call me. Absolutely no follow up with the customer - ME. I will never buy a car here again or recommend it to anyone I know. More