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Van Horn Chevrolet of Plymouth

Plymouth, WI

4.9
883 Reviews

3008 Eastern Ave

Plymouth, WI

53073

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Showing 883 reviews

December 05, 2014

Awesome diesel dually We purchased a used truck from Jason. He was very knowledgeable and friendly. I had been working with several dealerships over the last few months whi More

by michelle gleich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hendrikse, Bob O'Connor
Dec 09, 2014 -

Van Horn Chevrolet of Plymouth responded

Thank you so much for taking the time to leave us feedback. Word of mouth is important to the growth of our business and its comments like yours really make us proud of the work we do here every day! It is our goal to provide every customer with top-notch service. I am glad you had a great experience with Jason. If you have any questions please do not hesitate to give us a call. Thank you Destiny Fairchild Customer Experience Manager (800) 236-1415

November 21, 2014

Caution Please...................... Please use extreme caution to anyone who plans to visit for a purchase or service. I am absolutely dissatisfied with vehicle purchase. I have had noth More

by Karen Downing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Noel Janke, Kellyn Schneider
Nov 21, 2014 -

Van Horn Chevrolet of Plymouth responded

Thank you so much for taking the time to review Joe Van Horn Chevrolet online. It is our goal to provide you with top notch customer service. I am sorry if we have fallen short of that promise. We sincerely apologize if anything we may have said or done would lead you to feel otherwise. If you have any questions or concerns please do not hesitate to give me a call. Once again, we do apologize and thank you for your feedback. Destiny Fairchild Customer Experience Manager (800) 236-1415

November 15, 2014

Super awesome! We just bought a vehicle from Van Horn's and are sooo very pleased! It was so easy and fast. We spent more time traveling to the lot than actually sit More

by Kay Knight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Rieth, Bob O'Connor, Jorren DeMaster
Nov 17, 2014 -

Van Horn Chevrolet of Plymouth responded

Thank you for your wonderful remarks which I have shared with our staff. We are thrilled to hear that you enjoyed our service. We are committed to providing our customers with an easy, professional, and hassle free car buying experience. I hope we lived up to that promise. If you need anything please do not hesitate to give me a call. Destiny Fairchild Customer Experience Manager (800) 236-1415 Thanks again!

November 12, 2014

Great Service I recently purchased a 2015 Malibu from Van Horn. My husband and I worked with Matt. He helped up find the car that met our needs and expectations whi More

by Megan Hummitzsch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob O'Connor, Matt Sukowaty
Nov 13, 2014 -

Van Horn Chevrolet of Plymouth responded

Thank you so much for the feedback. We love to hear from our customers and see what they have to say about us. We appreciate that you chose our dealership. We are here to serve you, please don't ever hesitate to contact us right away if you need anything. Destiny Fairchild Customer Relations Maqnager 800.236.1415

November 10, 2014

Excellent experience Matt was an excellent salesman. He made me feel right at ease and very helpful and very friendly. He was able to understand what I was looking for More

by Reviewpost
Customer Service
Recommend Dealer
Yes
Employees Worked With
Matt Sukowaty
November 10, 2014

Good Stuff. Nick was a very smart addition to the Van Horn sales team. I was comfortable and I knew he was not just telling me what I wanted to hear. Very good co More

by sscho047
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rincon, Bob O'Connor
Nov 13, 2014 -

Van Horn Chevrolet of Plymouth responded

Thank you for the great review. We appreciate hearing from our guests in an effort to ensure complete satisfaction for every guest on every visit. Nick strives to provide top-notch customer service to each of his guests. If you need anything else, please don't hesitate to contact Nick or myself. We are here to serve you! Destiny Fairchild Customer Relations Manager 800.236.1415

October 22, 2014

Vanhorn We purchase a vehicle from VanHorn in Plymouth. They were easy to work with but we felt we were pressured to buy. We kept saying we wanted to think ab More

by saint4mtr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob O'Connor, Brock Walsh
Oct 24, 2014 -

Van Horn Chevrolet of Plymouth responded

Thank you so much for sharing your experience with us. Our goal is 100% customer and I apologize if we have fallen short of that. Whenever you are ready you can call Brock and set up a vehicle detail for your new car, we also have a gas card for you. I am sorry you felt rushed the night you bought your vehicle. Your comments will be taken into consideration in order to improve our processes going forward. If you would like to talk about your experience or have any questions, please do not hesitate to call me. Thank you for taking the time to leave a review, Destiny Fairchild Customer Experience Manager

October 18, 2014

Buying Experience Jason was very well informed and did a great job with helping us purchase our new 2015 Suburban. We have always received great service from the staff More

by cekohlz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Vreeke, Jason Hendrikse
Oct 20, 2014 -

Van Horn Chevrolet of Plymouth responded

Thank you for leaving us a great review! We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Joe Van Horn Chevrolet. We will share your comments with Jason. We wish you safe travels in your new Suburban and look forward to seeing you again soon! If you have any questions please do not hesitate to call. Thank you, Destiny Fairchild Customer Relations Manager (800) 236-1415

October 13, 2014

great service with Jason I was great working with Jason and noel ,did a great job getting me into a car a was shopping for . I will be going back when I get another new car . More

by jdaubon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hendrikse, Noel Janke
Oct 14, 2014 -

Van Horn Chevrolet of Plymouth responded

Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! If you have any questions or concerns please feel free to give us a call (800) 236-1415. Thank you for the great review! Thank you Destiny Fairchild Customer Experience Manager

Oct 24, 2014 -

Van Horn Chevrolet of Plymouth responded

On behalf us all of us at Joe Van Horn Chevrolet, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Jason & Noel. We will be sharing your feedback amongst our team. Enjoy your new Chevrolet Equinox and we look forward to serving you again! If you have any questions please give us a call at (800) 236-1415. Thank you for your business, Destiny Fairchild Customer Experience Manager

October 02, 2014

Drove home in my first brand new car I feel they worked hard to get me into a great brand new car. I am looking forward to doing business and service with Van Horn! More

by Whitley02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Multiple
Oct 06, 2014 -

Van Horn Chevrolet of Plymouth responded

Thanks for the kind words. We are glad you had a good experience here at Joe Van Horn. We look forward to seeing you in the future for service! If you have any questions or concerns please do not hesitate to give us a call. Thank you. Destiny Fairchild Customer Experience Manager (920) 893-6361

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