Van Horn Budget Auto of Plymouth

After 45 yrs of buying numerous cars/trucks and getting them serviced, I have to give credit when/where credit is due. We were simply amazed at the pleasant service we received when a 2004 car we'd purcha them serviced, I have to give credit when/where credit is due. We were simply amazed at the pleasant service we received when a 2004 car we'd purchased from this dealership had something go wrong three weeks into ownership. Experience had taught us to have our daggers out and not expect satisfaction when calling late in the week. Astoundingly, Kyle said: "We will fix it. Call Josh on Monday." They fixed it free of charge and for our trouble, our tire balance/rotation was free. Like I said, this was amazing. This is likely the first time we've ever given a business all 5 stars down the line. A telling sign: they managed to defuse an initially angry owner, get the work done, and leave the owners feeling as if they got 5-star treatment. Wow! Both Kyle and Josh were very pleasant to deal with. If this is the way they normally do business, I would not hesitate to recommend them to those looking to buy used vehicles. More

I discovered this dealership through craigslist ads and decided to have a look. On Friday Feb 1 I was able come home with a 2006 Saturn. My credit is less then desireable and I had no cash on the spot fo decided to have a look. On Friday Feb 1 I was able come home with a 2006 Saturn. My credit is less then desireable and I had no cash on the spot for down payment. In my opinion these guys worked a minor miracle putting me in to a nice car given my credit. They really did go the extra mile and then some to seal the deal. I would deffnetly recomend them to anyone who has a rough credit history and needs a good vehicle. I would also like to point out that these guys dont play the game of offering a car for 3000 over the retail value so that then can tell you there giving you 3500 trade for your 500 rust bucket. This to me was a very admirable quality. The price I paid for my vehicle was "spot on" the KBB retail value. I had only one issue durring my sale process, anyone who reads this here is a heads up that could save some frustration. In my case they required 10 references, they all had to be complete with phone number and addresses. This would not have been so bad had I known before going in. (I talked with them prior to comming down and was told what I needed to bring) Unfortunetly I didnt find out till the very end wich left me extremely frustrated. In the end though I would highly recomend these guys. Tom Artabasy was very polite, he took the time to know what I like and dont like and proceeded with sugestions. I have to say he was not the pushy type of salesman I have dealt with in the best and was pleasent to work with. I give these guys 4.5 out of 5 stars only because i wish I had known about the referencs before comming in. More

I would recommend Tom to anyone. He is a great guy and will work things out with you and go the extra mile. Although, I was told the fluids was topped off and oil changed by the service dept before i boug will work things out with you and go the extra mile. Although, I was told the fluids was topped off and oil changed by the service dept before i bought vehicle, it wasn't. Only had vehicle for about a month, oil is blacker than black, powersteering fluid was low, coolant was low. SO far, I only put abouth 600 miles on the car and I dont think 600 miles would make it that black. Yes, customer service is great by Tom Artabasy, but THE DEALER THEMSELVES HAVE TO STAND BY WHAT THEY SAY! Now I'm out about 70 bucks for an oil change that was suppose to be done. More

I had a decent experience working with Ron and SCBA. The prices were reasonable and comparable to others I had looked at ( including eBay) and when I told them I was working with a check from an insurance c prices were reasonable and comparable to others I had looked at ( including eBay) and when I told them I was working with a check from an insurance claim ( my car was totaled by a texting teenager) and I was not interested in financing, they didn't push the issue. I drove over three hours to get to thus place and they were good about having the car I was interested in ready to go and didn't try and push me to another more expensive one. Their detailers could be a bit more throrough. Lots of minor missed spots. More

My husband told me to look on this website since he had read that they had donated a car to a woman whose car had been vandalized and totaled. I was looking a a vehicle under $10,000 that gave more than 3 read that they had donated a car to a woman whose car had been vandalized and totaled. I was looking a a vehicle under $10,000 that gave more than 30 miles to the gallon-up popped up a purple Scion! It was a sign, I called them and we talked, made arrangements to meet the next morning. Jerry was very pleasant and helpful on the phone and even more so in person when I arrived the next morning. More

Salesman Tom Artabasy went the extra mile and really worked hard to help me purchase a chevy pickup truck at a great price. He was friendly, knowledgeable about the vehicle and made sure everything was worked hard to help me purchase a chevy pickup truck at a great price. He was friendly, knowledgeable about the vehicle and made sure everything was just right and ready for me when I arrived for the test drive. The buying process was pleasant, no pressure, quick and easy. I highly recommend Sheboygan County Budget Auto. Thanks Tom. More

Kyle Fale was excellent in helping me find an affordable car that I loved! He was very friendly and the atmosphere of the dealership itself was very welcoming and enjoyable. Everyone was so nice; I will def car that I loved! He was very friendly and the atmosphere of the dealership itself was very welcoming and enjoyable. Everyone was so nice; I will definately be recommending this dealership to others in the future! More

Purchased two vehicles from this dealer in one day (a van and an SUV). No later than 3 days after purchase the alternator died on the SUV. Two weeks after that the battery went. The van wasn't much bette and an SUV). No later than 3 days after purchase the alternator died on the SUV. Two weeks after that the battery went. The van wasn't much better. One week after purchase the "warning lights" on the dash went on and we ended up sinking over $1000 into repairs. I just don't think it is coincidence that two vehicles would have major repair issues within a week of purchase at this dealer!!!!!! Personally, I think the dealer was aware of defects and wants to unload vehicles to customers. More

Kyle was great to work with. Kind, courteous, and he puts in the extra work to get the deal done. Responds quickly to emails and calls. Pretty decent pricing on the cars and trucks. If something is wrong wit in the extra work to get the deal done. Responds quickly to emails and calls. Pretty decent pricing on the cars and trucks. If something is wrong with the vehicle, they will work to fix it before you buy it. Overall, I would go back and buy again from the deraler and I would ask for Kyle. He has my business again. More

I don't usually leave feedback for this sort of thing, but I was very impressed with the salesman at Budget Auto, Tom Artabasy, who made the experience surprisingly and refreshingly pleasant and personal. but I was very impressed with the salesman at Budget Auto, Tom Artabasy, who made the experience surprisingly and refreshingly pleasant and personal. Within an hour we drove off with a new van and with the trade-in value that we had decided on beforehand. The only complaint was being charged for detailing from the dealership which didn't appear to be done, but we got such a great deal on the van a few hundred dollars didn't bother us enough to haggle over it. The salesman made what is usually an unpleasant experience for me, especially trying to get trade-in value, a surprisingly fun visit. I can't imagine anyone complaining about this guy, he really takes pride in his work, which is a rare thing these days....and is why I took the time to write this review. Thanks Tom! Best of luck to you! More