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Van Horn Budget Auto of Plymouth
Plymouth, WI
408 Reviews
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Showing 408 reviews
April 27, 2015
Thanks Rob for my new (used) Truck! It is good to visit with a dealership that openly discloses vehicle condition and sets a fair price for what you are buying. I used to think that buyi It is good to visit with a dealership that openly discloses vehicle condition and sets a fair price for what you are buying. I used to think that buying a vehicle privately, but since having good experiences with Halls in Brookfield and County Budget Auto in Sheboygan, I realize that one is better off purchasing a vehicle from a reputable dealership. Will return when I need another vehicle! Thanks, Rob! More
by Andrew Porter
Employees Worked With
Rob Graham
March 25, 2015
Stand by there Customers This dealer continues to Impress me, not only did they stand by my purchase and quality, but they also fixed and resolved all/any issues I experienced This dealer continues to Impress me, not only did they stand by my purchase and quality, but they also fixed and resolved all/any issues I experienced they resolved 1,2,3 with no headache. I dealt pretty equally with both Brian and Alex although Alex was the one working on my car, both reps were very honest upfront and friendly and have held true to their word on every level. I am very Impressed with there overall education and work fast to resolve my issues. I would recommend this place to any one honestly I have dealt with dealers in the past and none have been so willing to take care of my experience as the whole team at this dealership. I referred my brother here to buy his 1st vehicle because now I know this is a place that stands by there vehicles and quality of work. And after seeing how the Service center is ran at least I know I can trust these mechanics to fix it right. More
by Nick
Employees Worked With
Alex in Service Center, Brian Adams
March 18, 2015
Very Friendly Recently purchased an 08 Ford Edge. The staff were all very friendly and helpful. There was not any pressure to do anything out of our comfort zone. Recently purchased an 08 Ford Edge. The staff were all very friendly and helpful. There was not any pressure to do anything out of our comfort zone. We will for sure be back when it is time to purchase again. Thank you Bruce! More
by bquick
Employees Worked With
Bruce Stocker, Brandon Simmons
March 04, 2015
Tom & Ron are true proffessionals!!! I have never had a easier or better time purchasing a car in my life, first Ron does not waste your time he took my info and got to work for me, withi I have never had a easier or better time purchasing a car in my life, first Ron does not waste your time he took my info and got to work for me, within hours we had a deal then come time to get the car couldn't have been easier obtained extended warranty and the car is a true beauty. Ive read some bad reviews on peoples cars they have bought there in the past but let me say mine has had zero issues and I couldn't be happier. Its actually one of the cleanest and nicest Ive ever seen. Tom was probably the nicest most personable and relaxed sales guy I have come across he is a true gentleman I couldn't be happier with the way he treated me. These guys take there jobs serious and there service dept does as well. More
by Nick
Employees Worked With
Ron Simonet, Tom Artabasy
March 03, 2015
Completely Satisfied I recently financed a used '13 Elantra from Sheboygan County Budget Auto. After searching for this modal, I found that SCBA offered the best price han I recently financed a used '13 Elantra from Sheboygan County Budget Auto. After searching for this modal, I found that SCBA offered the best price hands down. I was able to work out all the details of the purchase over the phone in a week so I could drive off the lot in my new car within an hour after the test drive. Rob worked with different banks to find me the best interest rate possible (which was a lot better than what my bank could offer me). All the employees I worked with were friendly and patiently explained all the details for someone purchasing their first car. I was completely satisfied with my experience and I would recommend this dealership to anyone looking for a vehicle. More
by tehlivi
Employees Worked With
Brandon Simmons, Rob Graham
March 02, 2015
Fantastic first time car buying experience! I stopped in on Saturday afternoon just to take a look around with my mom. Robert greeted us at the door and was ready to assist us even though it was I stopped in on Saturday afternoon just to take a look around with my mom. Robert greeted us at the door and was ready to assist us even though it was incredibly busy being the last day of the month. Everyone there was very considerate and patient throughout the decision making process, which was quite long since this was my first vehicle purchase from a dealership. Robert was incredible at handling multiple customers and made it a point to acknowledge everyone he was helping while they were waiting on things to finish up. Everyone at the dealership made me feel incredibly confident with my purchase of a 07 Dodge Nitro. More
by ach2009
Employees Worked With
Robert Johnson
March 02, 2015
friendly atmosphere Robert Johnson went above and beyond to satisfy me i walked in with an attitude and left out with a smile on my face thank you robert Robert Johnson went above and beyond to satisfy me i walked in with an attitude and left out with a smile on my face thank you robert More
by shorty
Employees Worked With
Robert Johnson
February 26, 2015
Great customer service I was very happy with the service i received Robert was very helpful with everything And did everything he could to make it a great buying experience I was very happy with the service i received Robert was very helpful with everything And did everything he could to make it a great buying experience for us. I highly recommend working with him if your looking to buy a vehicle! More
by aspen07
Employees Worked With
Robert Johnson
February 24, 2015
This is for thier used car lot, Sheboygan County Budget Auto I was looking al over the country to replace my broken truck. They had what appeared to be a nice high millage 2006 GMC SLT Crew cab 4x4 Dually. All p I was looking al over the country to replace my broken truck. They had what appeared to be a nice high millage 2006 GMC SLT Crew cab 4x4 Dually. All photos looked good. I asked for and received the used car vehicle inspection and repair orders. Keep in mind, I live 70 miles north of Seattle WA and would be flying in and driving it almost 2,000 miles through the recent storms. They assured me this was in the condition that was reflected on the inspection report and repair orders. We worked out the financing with a $6,000 down payment on a $16,000 truck that would meet me at the airport so I could drive it and would be subject to my inspection in their shop upon return. I spent 22 hours between shuttles, layovers and 2 planes to get there. Within 2 minutes of getting in the passenger seat, the driver leaving the garage ignored the low ceiling sign and flattened the roof of the truck. I was supposed to drive it back after we got out of the "tricky" exit. After the damage, I was not going to drive it at all yet and contemplated getting on the next flight home. Not to mention the low coolant light was on of which I was assured no warning lamps were on prior to my leaving home. On the ride back to the dealer, there was a whine coming from the rear axle area at freeway speed. Needless to say, my confidence was getting more shaken by the minute. Once at the dealership, both the salesman, Robert Graham, & General Manager, Kyle Lane, were very apologetic about the damage, until it came down to compensation the next day. I was to tired to deal with it that day so I ask to be taken to a hotel to get some much needed rest of which I was going to pay for. To their credit, they insisted on paying for the room. The next day, Robert came in early and picked me up. We went to the truck for a teat drive and I was told the repaired the noise in the rear of the truck by swapping the driveshaft from another truck in inventory and the filled and bled the cooling system. Just trying to move the steering wheel was a chore, good thing I have strong arms. I found out later the power steering fluid level was well below the dipstick. Truck drove nice, but had a huge cloud of smoke trailing from it while under hard acceleration. Next they put it on a lift so I could look underneath it. To my surprise, the inspection report did not come close to the condition of the truck. Main fuel lines were so rusted that they looked like plumbing on the sunken Titanic. The so called fluid seeping were full fledge leaks, which explained the power steering problem earlier, and low and behold, the cooling system was still leaking. There was so much corrosion under the hood that the ground strap from the firewall to the hood was rotted off, and others were not too far behind. The air condition was not working either, which I asked specifically about prior to considering going out there to buy it. The situation only got worse as we talked about reducing the price of the truck to repair the damaged roof and the obviously overlooked problems with the truck. I have to say, Robert did everything in his power to help me, but the General Manager Kyle did everything in his power to take as much money from me as possible, not willing to be realistic about the cost to repair the roof, or the problems with the mechanical portions of the truck either. Kept referencing wholesale numbers of similar trucks at auctions. But this was not an auction sale, it was a retail sale and I was mislead into flying across the country for it. Kyle even said, and I quote, " I could send it to the auction and get more than what you want to pay for it without fixing the roof, because no one is going to look up there anyway". What does that say about the character of a man in his position. At the end of the day, they gave me a ride to the airport an hour away for my flight the next day. They cut me a check for the down payment plus $133.30 for 1/2 my airfare. I am sending this to you and everyone else I can think of, because they cost me priceless time and money I could have used buy a proper truck. If I knew about the problems with the truck,(not counting the roof damage), I would never had made the trip. God help anyone who takes this dealership at their word. More
by Goodwrencher63
Employees Worked With
Robert Graham, Kyle Lane
February 18, 2015
Wonderful Experience I was fairly certain I knew what I wanted when I started communicating with Sheboygan Budget Auto, but their friendly and knowledgeable staff made my I was fairly certain I knew what I wanted when I started communicating with Sheboygan Budget Auto, but their friendly and knowledgeable staff made my decision even easier. I did not want to put down a large down payment and they still were able to work with me to make sure I left with exactly what I wanted. Pat helped me from start to finish (and even put my license plates on my Jeep when I returned to pick it up), Alia kept me company and made sure I was comfortable and happy, and Aaron made signing my life away an enjoyable experience. Every question or concern I had was answered directly and quickly, and the whole experience was made to feel as if I was the only one that mattered. The whole staff was amazing, and I absolutely love my new vehicle. =] More
by jderhammer
Employees Worked With
Pat Green, Pat Greene
