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Van Horn Budget Auto of Plymouth
Plymouth, WI
408 Reviews
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Showing 408 reviews
June 10, 2015
Ayuda Profesional. - Professional help. Yo estaba buscando un carro mas amplio y con la versatilidad de "all wheel drive", despues de buscar por internet encontre un carro que se acomodaba Yo estaba buscando un carro mas amplio y con la versatilidad de "all wheel drive", despues de buscar por internet encontre un carro que se acomodaba a mis expectativas, contacte el concesionario por correo electronico,la respuesta por parte de Crystal fue en cuestion de minutos. La atencion de Pat Y Ron fue satisfactoria, abierta y dispuesta a negociar, se puede resumir diciendo que son muy profesionales y objetivos, poniendo la atencion y satisfacion del cliente por encima de barreras raciales, linguisticas y sociales. I was looking for a larger and versatility "all wheel drive" car, after searching the internet I found a car that accommodated my expectations, contact the dealer by email, the response from Crystal was in a matter of minutes. The attention of Pat and Ron was successful, open and willing to negotiate, you can be summarized by saying that they are very professional and objective, putting customer attention and satisfaction across racial, linguistic and social barriers. More
by Geca
Employees Worked With
Ron Simonet, Rob Graham, Pat Greene, Crystal Simmons
June 09, 2015
Friendly customer oriented employees Purchased an 04 durango for a reasonable price, the dealership didn't neglect to list issues and my experience with Robert was pretty awesome. Cool gu Purchased an 04 durango for a reasonable price, the dealership didn't neglect to list issues and my experience with Robert was pretty awesome. Cool guy that was concerned whether my visit is pleasant or not. Will definitely do business again if the opportunity arises. More
by Ccarter1
Employees Worked With
Robert Johnson
June 04, 2015
Purchased Chrysler 200 Purchased a 2013 Chrysler 200 touring from Pat Greene. Working with Pat was great. He was busy with other customers and still took time to help me wit Purchased a 2013 Chrysler 200 touring from Pat Greene. Working with Pat was great. He was busy with other customers and still took time to help me with my purchase and trade in. Wish all my dealings in the future will go so easy. Thanks again Pat More
by trucker42
Employees Worked With
Rob Graham, Pat Greene
June 03, 2015
Helpful team of buying a car! My experience of buying my new used vehicle was a great experince especially starting out financing a newer vehicle. The sales staff including Bruce My experience of buying my new used vehicle was a great experince especially starting out financing a newer vehicle. The sales staff including Bruce and Ron helped me a lot making the right decisions for my lifestyle. More
by nbagley
Employees Worked With
Ron Simonet, Bruce Stocker, Brandon Simmons, Christine Lehmann, Crystal Simmons
May 28, 2015
friendly people They were very helpful did everything to get me a good deal. Good selection of vehicles. They keep in touch to make sure things are going how u want. They were very helpful did everything to get me a good deal. Good selection of vehicles. They keep in touch to make sure things are going how u want. More
by tom1234
Employees Worked With
Rob Graham, Pat Greene
May 26, 2015
POOR CUSTOMER SERVICE I went in to their dealership in November of 2014 to try to purchase a car because they specialized in bad credit and I wanted to re-establish good cr I went in to their dealership in November of 2014 to try to purchase a car because they specialized in bad credit and I wanted to re-establish good credit. I explained to them that I drive over 100 miles every day with my job. They ended up having me sign a lease, I was told that they nevery really punish anyone that goes over the lease agreement so I should be fine....so I signed it....a few days later I called to see if I could have that explained to me a little better...found out I will have to pay a $2000 residual. I feel that most of that is my fault for not having that explained in more detail before I signed but the next few things were not my fault and are the reason for this review...they did not start reporting to the credit companies until March of 2015. 4 months after I purchased the car. I also purchased a maintenance package from them to include some free oil changes and discounts on certain services...STILL have not received that...I have called and complained 10 times!! Every time I get "this has been corrected and you should be receiving it soon." I last called on May 15th and was told it had to be recontracted and I should be seeing it in the mail in just a few days....It is now May 26th and NOTHING!!!!! It should not take 6 MONTHS to get something as simple as a coupon book for discounted services, especiallly if it is paid for!!!! I will never do business here again. I also have other maintenance issues going on with the "new" tires they said they had put on, the tire preassure light keeps going on and they are just blowing that off as "oh the light just needs to be turned off or may just be a something electrical triggering that light to pop on... I have been keeping track of it, the back passanger side tire is constantly loosing preassure...all the others are always at the right PSI however the back one is constantly about 10psi lower... I am putting air into this thing every other day. More
by nikkileigh85
Employees Worked With
Tom Artabasy, Brian Adams, Brandon Simmons
May 22, 2015
No hassle no problems We directly worked with Pat and Ron on the purchase of our Mustang and indirectly (phone and internet) with Crystal. We were very pleased with ou We directly worked with Pat and Ron on the purchase of our Mustang and indirectly (phone and internet) with Crystal. We were very pleased with our experience at SCBA. They were up front, honest and genuinely went out of their way to make sure that we were satisfied with our purchase and received delivery of the used Mustang that we purchased. More
by Mustang Blue
Employees Worked With
Ron Simonet, Pat Greene, Crystal Simmons
May 05, 2015
Responsive Sent an e-mail about a car found on line late on a Friday afternoon. I received a call within 10 minutes of sending the e-mail. By the time I arrive Sent an e-mail about a car found on line late on a Friday afternoon. I received a call within 10 minutes of sending the e-mail. By the time I arrived at the dealership, the car was at the door waiting for a test drive. From what I observed while I was negotiating for the car, every customer was treated in the same manner. More
by Every person
Employees Worked With
Bruce Stocker
May 03, 2015
Nice people to deal with! Well worth the trip.Got the SS I always wanted @ a reasonable price and interest rate.Robert didn't hassle us when we were looking around.He was confi Well worth the trip.Got the SS I always wanted @ a reasonable price and interest rate.Robert didn't hassle us when we were looking around.He was confident he can get me what I wanted,and answered all ???'s thoroughly.They gave me a chance with my credit not being the best when other lots wouldn't.I forget his name,but the guy who deals with the banks did a great job of searching for the best lender and not coming back and forth with ridiculous numbers.Nailed it the first time.Will be referring customers to Robert.This place is in the middle of nowhere so they don't get they business off location but excellent service. More
by AlexB
Employees Worked With
Robert Johnson, Rob Graham
April 29, 2015
One visit! I came in Monday for a test drive. I ended up trading in my van and driving off in a new car!! Thank you so much Robert for your personal attention- v I came in Monday for a test drive. I ended up trading in my van and driving off in a new car!! Thank you so much Robert for your personal attention- very much appreciated!! Will be back again for my vehicle shopping needs and will recommend others. More
by Appreciative!
Employees Worked With
Robert Johnson
