Van Horn Budget Auto of Plymouth

Unhappy because they chose to not do all repairs as agreed to. Door gaskets Not replaced. They had the vehicle for a week, told took time to order parts. Real because they chose to not do all repairs as agreed to. Door gaskets Not replaced. They had the vehicle for a week, told took time to order parts. Really, tires and brakes. I think not. More

Great friendly service Robert, my salesman, was very kind and patient. He answered any and all questions I had. He took the time to go back and check on a few things I had q Robert, my salesman, was very kind and patient. He answered any and all questions I had. He took the time to go back and check on a few things I had questions about. Will definitely recommend to family and friends! Thank you for the great easy buying experience! More

Excellent Service The service department took care of a small problem I had after I purchased the vehicle. It was a quick fix and they were extremely professional and f The service department took care of a small problem I had after I purchased the vehicle. It was a quick fix and they were extremely professional and friendly the entire process. I would definetly recommend this dealership for your purchase and service needs. Top quality customer service and sales. More

2012 Escape Purchase Corresponded with Sophie D who answered a handful of questions quickly and set up my visit to the dealership. Stopped in to look at a specific vehicle Corresponded with Sophie D who answered a handful of questions quickly and set up my visit to the dealership. Stopped in to look at a specific vehicle and worked with Tom A. The Escape was waiting for us up front to look at when we arrived and was as described online. Test drive went well and we returned for negotiations. Had very low pressure talks, came to an agreement, and was financed & out the door in a couple hours. Would recommend them and will definitely check their inventory when I’m in the market for used vehicles. More

Relaxed Awesome Deric and Douglas were super helpful, made the experience simple and relaxed. As opposed to what you get in different dealerships. They were not breat Deric and Douglas were super helpful, made the experience simple and relaxed. As opposed to what you get in different dealerships. They were not breathing down our neck to sale a vehicle. Awesome job Gents! More

Amazing The guy I worked with was amazing and super helpful. He was kind and helped me to find the perfect car for me. Definitely would reccomend him. The guy I worked with was amazing and super helpful. He was kind and helped me to find the perfect car for me. Definitely would reccomend him. More

service department the people are very nice and do their best to get the job done the first time, if something is wrong they try to get it fixed at the most reasonable t the people are very nice and do their best to get the job done the first time, if something is wrong they try to get it fixed at the most reasonable time More

Friendly fast and courteous Called the day before got pre approved went the next night after work so was like 5:30 and they close at 6:00 but got me out of there all said and don Called the day before got pre approved went the next night after work so was like 5:30 and they close at 6:00 but got me out of there all said and done in an hour!!!! And the finance manager was awesome!!!!!!! I forgot his name I think Dave More

Friendly local dealership Salesman and sales manager are great, not your typical super pushy car salesman. I purchased a 2002 Pontiac firebird with little fuss. I went for a te Salesman and sales manager are great, not your typical super pushy car salesman. I purchased a 2002 Pontiac firebird with little fuss. I went for a test drive and the ABS light came on, they immediately brought it into the service department to figure out the problem. I was reassured that the car would not leave with the problem as it needed to be safe for the customer. All in all if you are looking at a car from this dealership, don't be concerned, they want to help you. More

Great communication and friendly staff!! Friendly and inviting staff! Patrick was great! They worked with me every part of the way. I'd recommend this dealership. Thank you very much! Friendly and inviting staff! Patrick was great! They worked with me every part of the way. I'd recommend this dealership. Thank you very much! More