Van Chevrolet

Great experience Ricky was great to work with and made our car buying experience very easy. I would highly recommend Van Chevrolet to anyone needing a new or used ve Ricky was great to work with and made our car buying experience very easy. I would highly recommend Van Chevrolet to anyone needing a new or used vehicle. More

exceptional service Maliik the customer service representative takes the time to figure out what is exactly wrong with my cars. He also relates very well what the mechan Maliik the customer service representative takes the time to figure out what is exactly wrong with my cars. He also relates very well what the mechanic states. Always calls with status updates. Fred is an absolutely awesome shuttle driver. Always drives me around without a problem More

James L. Great experience buying a car from Omid Nazari - he was helpful, knowledgeable and thorough. Ask for him if you are looking for a used Chevy or Cadill Great experience buying a car from Omid Nazari - he was helpful, knowledgeable and thorough. Ask for him if you are looking for a used Chevy or Cadillac! More

Low pressure in tire I got an indication of low pressure in the driver side rear tire. I called for an appointment. I was able to get one later the same day. I arrived I got an indication of low pressure in the driver side rear tire. I called for an appointment. I was able to get one later the same day. I arrived at the scheduled time. The technician greeted me immediately and told me it would be 1-2 hours to check the tire. I waited almost 2 hours in the comfortable waiting area. The technician was able to locate the source of the leak and repair the tire. I was pleased with this result and with the courteous way I was treated. More

Oil change I had a noon appointment for oil change and service, .I arrived at 11:45 waited for 15 minutes to be acknowledged. When I was acknowledged I advised I had a noon appointment for oil change and service, .I arrived at 11:45 waited for 15 minutes to be acknowledged. When I was acknowledged I advised the tech I had a noon appointment. He asked if I would be waiting and I replied yes. I was then told it would be 2 1/2 hours before it would be finished as they were running behind. Totally unacceptable, they had plenty of time to contact me and advised me of the delay. This is not my first problem, it started the day I purchased my SUV. I wish I could rate them with zero stars. More

I even had an appointment I arrived to my service appointment on time, ended up stranding around for about 10 mins without being acknowledged. I've been a Chevy man my entire I arrived to my service appointment on time, ended up stranding around for about 10 mins without being acknowledged. I've been a Chevy man my entire life, best trucks on the market but these darn GM service departments in the KC area are just awful. I definitely won't be trying "Van" again. More

Excellent! Had an emergency situation and Van Chevrolet made it happen...customer service went above & beyond! Salesman Don Hundley was knowledgeable and accommo Had an emergency situation and Van Chevrolet made it happen...customer service went above & beyond! Salesman Don Hundley was knowledgeable and accommodating. I was provided multiple options and with the help of Mr. Hundley, I found the vehicle that best fit my needs. More