Van Chevrolet Buick GMC - Service Center

maintenance Oil change, fluids, tire rotation and zaktek!! Great job! Waited and took less then 2 hours ! Thanks for the great service and waiting area Heather Oil change, fluids, tire rotation and zaktek!! Great job! Waited and took less then 2 hours ! Thanks for the great service and waiting area Heather More

Oil change and checking for other issues Rick was wonderful to work with and I feel that we are in good hands with him watching out for us and keeping us safe. He is efficient, friendly and k Rick was wonderful to work with and I feel that we are in good hands with him watching out for us and keeping us safe. He is efficient, friendly and knowledgeable and accomplishes the job in the time-frame that was given. More

Tim Hodder for GM!! Tim Hodder is the best service person within Arizona! He has been working on all of my Tahoes for a decade and is always top notch Tim Hodder is the best service person within Arizona! He has been working on all of my Tahoes for a decade and is always top notch More

Service department The service is great and so is my service advisor Rick Thiebaud. He seems to really care about your problem and makes sure it is taken care of. The service is great and so is my service advisor Rick Thiebaud. He seems to really care about your problem and makes sure it is taken care of. More

Terrible experience I had no choice but to rate this dealership with one star just to start a review. This is going to lengthy BUT trust me everything is dead on point wi I had no choice but to rate this dealership with one star just to start a review. This is going to lengthy BUT trust me everything is dead on point with this dealership so you will not be disappointed after reading the ENTIRE complaint. I will be adding names and all with in the Van Chevrolet dealership. If interested, please keep reading. THIS IS THR WORST DEALER/ SERVICE I HAVE EVER RECEIVED FROM A DEALERSHIP. A part from one person, which I will touch on the end. Let me start from the beginning. I was “referred” from my lovely cousin to this dealer & dealership. But whose to say just because one had a good experience the next won’t be bad right? First one to go down is going to be the Dealer Shannon. This girl, seems innocent but don’t let that fool you, she’s a shady little one. She called me so interested in selling me vehicle I was In search for. She found it, no doubt. But to make sure I didn’t go through the dealer ship that was closer to my house, she made sure she bought the vehicle so my car sale would take place with her. And her only. Well dear Shannon you didn’t get the car inspected before you sold it to me which was illegal. The day after the car is sold, the service engine light turned on. Immediately I’m thinking recall. I was lied to repeated times when I went to the dealership about the car being inspected. With out given an RO to show there had been a recent inspection. Smh this is just the first thing that happened. After I spoke to Shannon’s boss, Colby, he said to bring the car in with out a scheduled appointment to have it looked at. He ensured I didn’t need an appointment. So I woke up bright and early on my Saturday to get there by 9am. Requested Colby and told him the situation, when I told him the reason as to why I was not dropping the vehicle in as then informed they were short staffed and I needed the vehicle to be dropped off. Well Colby, that’s not what I was told on the phone. Mr. Misleading, after I spoke to your boss that didn’t seem to be the case right? Let me tell you all something, I worked for a dealership corporate office for almost 5 years. & I now work for a law firm. The jokes are on you. Shannon you got your sketchy sale for your commission but that’s all you got because I will forever shame you as a car dealer. You come across fake and phony due to this sale. I have to clean up your mess because you decided to be lazy with this car sale. And Colby, I see where she gets it from as you are her boss. I guess the apple doesn’t fall to far from your team. As for Vicent, he was the only “decent” person out of you both. If reading this just know you have a few of employees under your belt that are lazy, sketchy, misleading individuals. I consider leaving and going to another dealership and every chance I get I will bad review your dealership. All because of a lazy half xxx sale. By the way I’m still waiting for my car to be detailed too since it was sold with out a detail and a proper inspection. More

The Bacher’s 2019 Denali I want to personally mention Arielle Rivers. A very warm welcome is how she made us feel immediately. Impressive to say the least of her knowledge of I want to personally mention Arielle Rivers. A very warm welcome is how she made us feel immediately. Impressive to say the least of her knowledge of the vehicles. Consistently asked if we needed anything or had questions. More

Fast oil change and inspection Fast oil change an inspection, no problems, no leaks. Nice waiting area. Has free coffee, internet, flat panel on Hgtv. What more would you want? Fast oil change an inspection, no problems, no leaks. Nice waiting area. Has free coffee, internet, flat panel on Hgtv. What more would you want? More

Prompt efficient service I was met promptly and work wzs performed promptly and on time. Waiting area was neat and welcoming to make the total experiance pleasent for me. I was met promptly and work wzs performed promptly and on time. Waiting area was neat and welcoming to make the total experiance pleasent for me. More

Service schedule maintenance Paul and his team were able to get me scheduled and in the service department the same day. Paul is efficient and follows up on everything he says. Paul and his team were able to get me scheduled and in the service department the same day. Paul is efficient and follows up on everything he says. More

Service The service department is fast and friendly. Never any hassle or issues. My service writer Adam was on top of everything and a pleasure to deal with. The service department is fast and friendly. Never any hassle or issues. My service writer Adam was on top of everything and a pleasure to deal with. More