Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Van Chevrolet Buick GMC - Service Center
Scottsdale, AZ
251 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
251 Reviews of Van Chevrolet Buick GMC - Service Center
Sort by
April 24, 2016
Didn't have an appt but they took me right in! Very courteous. Not trying to sell any other services...just taking care of business. Comfortable waiting area with refreshments..very neat and clean Very courteous. Not trying to sell any other services...just taking care of business. Comfortable waiting area with refreshments..very neat and clean as well. More
by Margie Addison
Employees Worked With
Mr. Sanchez, Trena McEniry
April 11, 2016
Good job service I requested was done in a timely manner, it didn't take that long to do it and it was free (2 years of free oil changes, tire rotations came w service I requested was done in a timely manner, it didn't take that long to do it and it was free (2 years of free oil changes, tire rotations came with the vehicle. It's quite a drive for me but worth it. More
by luv2swim_AZ
Employees Worked With
Tim Hodder
April 04, 2016
Superb John Hale was the primary and personable point of contact from scheduling to receipt of services. He provided updates while I was waiting with regar John Hale was the primary and personable point of contact from scheduling to receipt of services. He provided updates while I was waiting with regards to timelines and servicing requirements. More
by rockford
Employees Worked With
John Hale
March 22, 2016
More sales pitch than service I scheduled an appointment because of a noise I was hearing in the right rear tire area. While I was there, I thought I would get an oil change also. I scheduled an appointment because of a noise I was hearing in the right rear tire area. While I was there, I thought I would get an oil change also. Van Chevrolet tried to sell me all fluid changes except transmission. When they were finished, they told me everything was OK with the bearings in the right rear wheel and the bill was more than they quoted. Today I took my car to Freeway Chevrolet. They took the car for a road test and heard the same noise as I did. The problem was bearings. Both rear wheels needed new bearings. Freeway Chevrolet did not try to sell me a lot of other services. They addressed my complaint and fixed the car. I would definitely recommend Freeway Chevrolet over Van Chevrolet. More
by Jack2801
Employees Worked With
David Rudzki
March 16, 2016
Service experience at Van's The last 2 times I have had my in for service you have a list of things you check but checking the tire pressure doesn't seem to be one of them. I to The last 2 times I have had my in for service you have a list of things you check but checking the tire pressure doesn't seem to be one of them. I took it to Big O Tires after both times and my left rear tire needed air both times. It would seem a simple thing to check while you are doing the other. More
by BJM Malibu
Employees Worked With
Kosta has been my service agent.
March 15, 2016
Great customer service! John Hail and Clint Jarvis took really good care of my truck and keeping me updated. There was really no hassle in my part other than having to bring John Hail and Clint Jarvis took really good care of my truck and keeping me updated. There was really no hassle in my part other than having to bring truck in. But because of John and Clint I will continue to go to Van's even though I live closer to other Chevy dealerships. More
by smataylor_1984
Employees Worked With
John Hail and Clint Jarvis
February 17, 2016
regular maintanance and look at problem . everyone was so helpful, I am a single mom and fosterparent, they provided me with a vehicle at no charge which was so helpful. Tim kept me well info everyone was so helpful, I am a single mom and fosterparent, they provided me with a vehicle at no charge which was so helpful. Tim kept me well informed with what was going on . More
by MICHELLE
Employees Worked With
Tim Raspiller
February 13, 2016
Service of vehicle The work performed was done in a timely fashion. Clint kept me up-to-date on all the work the needed to be performed-very courteous. The work performed was done in a timely fashion. Clint kept me up-to-date on all the work the needed to be performed-very courteous. More
by Caroline
Employees Worked With
Clint
January 30, 2016
Truly exceptional experience Kevin Martin and the entire crew of your service department has always made my experience exceptional. No matter what the circumstance they are always Kevin Martin and the entire crew of your service department has always made my experience exceptional. No matter what the circumstance they are always professional courteous and kind. This means the world to me! More
by Trudy816
January 27, 2016
corvette warranty work work was done to my satisfaction and Tim Hodder the service consultant was very polite and professional..........positive experience..would recommend work was done to my satisfaction and Tim Hodder the service consultant was very polite and professional..........positive experience..would recommend this dealership to friends. More
by badman
Employees Worked With
Tim Hodder
