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Van Chevrolet Buick GMC - Service Center

Scottsdale, AZ

1.9
251 Reviews

251 Reviews of Van Chevrolet Buick GMC - Service Center

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April 02, 2017

Totally Unprofessional Service is the worst ever! Up-sale, up-sale, up-sale. Far more concerned about sales than customer's needs. Scheduled a 45 minute recall 2 weeks in More

by UnhappyCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John someone
March 28, 2017

Excellent quality and professionalism The staff in the collision center are incredible. Our daughter had a crash with her Chevy Cruz and Kyle was beyond helpful. They are not only professi More

by Cruz owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle ( in the collision center)
Apr 18, 2017 -

Van Chevrolet Buick GMC responded

We are sorry to hear about your daughter's crash. We aim for a high standard of customer service – thanks for letting us know that we achieved our goal during your visit!

March 14, 2017

Simple alignment and oil change Should include resetting the oil light when doing an oil change. Its a small thing but makes a difference between Good Service and Excellent Service. More

by gbpo01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rudzki
Mar 18, 2017 -

Van Chevrolet Buick GMC responded

Thank you for the feedback -- we'll make it a point to remind our service techs to do that, as we agree, it can be an annoyance! We appreciate the high marks and thank you for your review, and for choosing Van!

March 13, 2017

John Morris is perfect! Loved John. He was kind, efficient and got my service done in the time he specified. That, is highly unusual. Will definitely always have my Corvet More

by Corvette girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Morris
Mar 18, 2017 -

Van Chevrolet Buick GMC responded

Thank you for choosing Van for your Corvette service! We're glad to hear John gave his usual great service, and we're sure he appreciates the shout-out. See you next time!

March 13, 2017

Service and front tires for a Z06 Shulte to drop me and pick me up in the pm did a good job of punctuality. David does always a good job of keeping me informed during the day when the More

by Manu-Z06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzdky
Mar 18, 2017 -

Van Chevrolet Buick GMC responded

Thank you for choosing Van Chevrolet! We're pleased that you're happy with our level of service and we look forward to serving your automotive maintenance and repair needs for a long time to come!

March 13, 2017

Great Service Always a great experience - top notch. All staff members are very friendly and the coffee and donuts are a definite plus. The courtesy driver also alw More

by sonicav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe Flores
Mar 18, 2017 -

Van Chevrolet Buick GMC responded

Thank you for your continued business. Glad to hear our service department is keeping on their toes! Thank you for the high marks, and we look forward to your next visit.

March 06, 2017

Good as always Adam is the bomb always keeps me updated and gives me a call early when he knows my truck is done so I don't miss any time at work!! Thanks again guys More

by fast96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam wambolt
Mar 18, 2017 -

Van Chevrolet Buick GMC responded

Thank you for the high rating and we're sure Adam appreciates the recognition as well. Thank you for choosing Van - we appreciate your business!

March 06, 2017

Service Appreciate service, timely appointment and all the various departments that go into a service call, Look forward to returning at my next service inte More

by MLB Charro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Smith-Terry Brouhard
Mar 18, 2017 -

Van Chevrolet Buick GMC responded

Glad to hear you were pleased with your service experience and we look forward to your next visit!

March 05, 2017

Exceptional I gave this exceptional rating because David was exceptional in every way. I would definitely request David the next time I need service. The entire More

by Joan James
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Mar 18, 2017 -

Van Chevrolet Buick GMC responded

We appreciate the high marks for our service team, Joan! Thanks for the shout-out to David as well. See you next time!

February 27, 2017

Excellent "Happy with service" Everything was done in a timely manner. Gabe explained all the work that was done. They even wash the car. Good day. More

by J.T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe
Mar 18, 2017 -

Van Chevrolet Buick GMC responded

Great to hear you're happy with our service department - thanks for the high marks!

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