Van Chevrolet Buick GMC - Service Center
Scottsdale, AZ
251 Reviews of Van Chevrolet Buick GMC - Service Center
Cavalier Service Prompt and courteous "customer bay" experience by Service Consultant. Took time to explain the problem to diagnose and later on, explain the technicia Prompt and courteous "customer bay" experience by Service Consultant. Took time to explain the problem to diagnose and later on, explain the technician's recommendation. Timely call back to explain progress. Discounts were applied. More
Split my windshield - Will not fix it I brought my car in for a warranty recall. I had a crack in my windshield, they managed to split it completely, then recommend that I use their glass I brought my car in for a warranty recall. I had a crack in my windshield, they managed to split it completely, then recommend that I use their glass company on-site to have it repaired. That's a nice racket you have there. I had to file a complaint with the attorney generals office due to the service managers response. They claim it was beyond their control. How about anyone with any bit of common sense knows not to wash a vehicle in hot weather when a window is cracked. They didn't wash it the first time I took it in so there was no reason for me to think that they were going to wash it this time. Shady! UPDATE: I had filed a complaint with the Attorney Generals office in which the dealership responded too with lies. Their controller said that my car was not washed while it was there. They did most definitely wash my car and I have witnesses and proof. More
Maintenance I received a friendly welcome, waited in a comfortable waiting area and enjoyed coffee and a doughnut. Service was fast and efficient. I will avail my I received a friendly welcome, waited in a comfortable waiting area and enjoyed coffee and a doughnut. Service was fast and efficient. I will avail myself of their service again. More
2016 Chevy Tahoe Service Excellent customer service. I scheduled same day service via a phone call. They were able to fit me in and my Tahoe was in and out same day for an oil Excellent customer service. I scheduled same day service via a phone call. They were able to fit me in and my Tahoe was in and out same day for an oil change. More
Oil change service This was my first engagement with this dealership. I scheduled service online, showed up prior to appointment and they accommodated me. I needed addit This was my first engagement with this dealership. I scheduled service online, showed up prior to appointment and they accommodated me. I needed additional help with my vehicle and Alonzo had a tech specialist spend a few minutes educating me. More
Kosta Agnos makes everything simple! When I call my service rep., Kosta, I know he'll take care of all aspects of my vehicle maintenance needs. It's a very comfortable feeling to know th When I call my service rep., Kosta, I know he'll take care of all aspects of my vehicle maintenance needs. It's a very comfortable feeling to know that he'll make it right for me. More
Satisfied with my service but see below. Received the printout and reviewed when I got home and states check engine performance failed?? No explanation! Probably need a call to review the re Received the printout and reviewed when I got home and states check engine performance failed?? No explanation! Probably need a call to review the results from service advisor. More
Awesome Great experience with the service dept, they were prompt with my oil change and also fixed a recall on my truck,kudos to the great staff Great experience with the service dept, they were prompt with my oil change and also fixed a recall on my truck,kudos to the great staff More
Long time Customer I have bought 3 cars over the last 15 years at Van. My last one was a 2015 Corvette. I count on the service department to keep it running. I have ne I have bought 3 cars over the last 15 years at Van. My last one was a 2015 Corvette. I count on the service department to keep it running. I have never had a problem in all those years. More
Fast friendly service Second oil and filter change on my 2016 corvette zo6. Purchased vehicle new at this dealership and would purchase more when the time comes. Great peop Second oil and filter change on my 2016 corvette zo6. Purchased vehicle new at this dealership and would purchase more when the time comes. Great people More