Van Chevrolet Buick GMC - Service Center

Lied to about work done and overcharged for amount used I have had my truck serviced to this facility 4 times. The first time, the service consultant lied to me about work I had asked to be done that was n I have had my truck serviced to this facility 4 times. The first time, the service consultant lied to me about work I had asked to be done that was not. This time (the 4th) I asked that the DEF fluid be topped off along with the service. I questioned the charge amount and was told they had put 4 gallons in. I said that is odd because I had just put 4 ½ gallons in (a 5 ½ gal tank) a few hundred miles ago so he went back and checked. After which he said OH, they only used 2 gallons and took 40 bucks off the bill.. I have major concerns that I have to verify everything that is done to: one, make sure it is done and two, that I am not being overcharged for what is done… Then I start wondering, are they really putting the right grade oil in and did they really change my fuel filter…. More

Happy with service Very please with the thorough review and assessment of the vehicle. The courtesy of the entire team is applauded. It's nice to be driving a vehicle Very please with the thorough review and assessment of the vehicle. The courtesy of the entire team is applauded. It's nice to be driving a vehicle that meets my needs. More

Service Department is GREAT If you need any service performed on your car, Van Chevrolet Service Department is the BEST! I never worry at all when my car is there! If you need any service performed on your car, Van Chevrolet Service Department is the BEST! I never worry at all when my car is there! More

Had a mechanical problem, drove in without an appointment. Service Advisor Kosta spoke with a couple of technicians, and they were able to tag-team the multiple repairs needed. Been driving it a week and so fa Service Advisor Kosta spoke with a couple of technicians, and they were able to tag-team the multiple repairs needed. Been driving it a week and so far all repairs are holding. Makes me happy, because the vehicle in question is a 1998 Tahoe, with 139,000 miles that I use for camping, hunting and fishing trips. It has taken a beating these past 19 years and Vans techs have kept it running like new. When I bought the Tahoe new at Vans, Chuck Mullins was the G M in 1998 and it is reassuring just to know he is still here. And also the reason have my repair work done at Vans rather than at a independent shop. More

Service on my Corvette Clint, the Service Manager is outstanding! Runs a tight shop and the get it right the first time! And fast! Much appreciated! Greg Crosby 404 434 2232 Clint, the Service Manager is outstanding! Runs a tight shop and the get it right the first time! And fast! Much appreciated! Greg Crosby 404 434 2232 More

great service Rep. quick service, great service Rep. kosta always takes the extra time to make sure i am happy! thanks! i will be back for more service quick service, great service Rep. kosta always takes the extra time to make sure i am happy! thanks! i will be back for more service More

Great Service and professional people They do what they say when they say and for the price quoted... unusual in todays world. Tim Hodder is a great guy and treats everyone well. They do what they say when they say and for the price quoted... unusual in todays world. Tim Hodder is a great guy and treats everyone well. More

Professional and trustworthy Buying my car at Van Chevrolet through Chuck Mullins and Leonard Smith was a pleasant, no-hassle experience. Since then, I have taken my car to Van s Buying my car at Van Chevrolet through Chuck Mullins and Leonard Smith was a pleasant, no-hassle experience. Since then, I have taken my car to Van six times for regularly scheduled service. I have been pleased with my service advisor Kevin Martin, and I trust Van's technicians to have the expertise to give my car the treatment it deserves. I would describe the staff I have worked with at Van as friendly, professional, and trustworthy. More

EASY AND PAINLESS PLEASANT EXPERIENCE, PROBLEMS TAKEN CARE OF.IN A EFFICIENT MANNER. FACILITY WAS VERY CLEAN AND NEAT AND SHUTTLE WAS VERY CONVENIENT. WILL DEFINIATLY PLEASANT EXPERIENCE, PROBLEMS TAKEN CARE OF.IN A EFFICIENT MANNER. FACILITY WAS VERY CLEAN AND NEAT AND SHUTTLE WAS VERY CONVENIENT. WILL DEFINIATLY COME BACK FOR SERVICE More

Tim was excellent service guy. Very efficient and and professional. Thanks for the efforts. Its always a bit of a scry ordeal to go to service, but Tim made me feel at ease.. Very efficient and and professional. Thanks for the efforts. Its always a bit of a scry ordeal to go to service, but Tim made me feel at ease.. More