Van Buren Buick GMC

Best sales staff especially the Sales Manager I had done quite a bit of research on the Buick Encore and the ratings of various dealers and the associated sales staff. With much speculation, my wi I had done quite a bit of research on the Buick Encore and the ratings of various dealers and the associated sales staff. With much speculation, my wife and I entered Van Buren Buick with not much of an expectation. We waited to speak to Andy Thompson based on the rating - he was busy and we wound up talking to John Bennett. Unfortunately he was indisposed the next day and we negotiated a beneficial arrangement with the Sales Manager, Ken Willms. We paid the balance and picked up the car on Saturday, Andy Thompson, even though he was not the sales person we had originally met, took care of the billing and showed some features of the car and paired up my smart phone blue tooth. Overall, the dealership is very good and we highly recommend them to Buick car buyers. All the staff there work harmoniously. However, one word of advise when you buy any product - an educated consumer is the best customer! I cannot rate the service department since I have never visited that section. More

Once you buy, you are done. I bought a Certified Used GMC from Van Buren. The sales experience was good, but the finance manager is the absolute worst. You call him, speak to h I bought a Certified Used GMC from Van Buren. The sales experience was good, but the finance manager is the absolute worst. You call him, speak to him, he promises to call you back, and never does. Then doesn't return voice mails. Don't waste your time with this place, find a dealer that actually has employees that care about their customers. More

Exceptional Professionalism and Service Both Andy and Mike treated me with respect and professionalism from the moment I entered the showroom. Our dealings were honest, straightforward, and Both Andy and Mike treated me with respect and professionalism from the moment I entered the showroom. Our dealings were honest, straightforward, and there were no surprises. They steered me towards the product that suited my needs, not the one that was potentially the most profitable. This dealership and these individuals are definitely worth your consideration when researching any GM brand offered. More

The Very Best! - A pleasure to do business with.. I dealt with a very friendly, very informed Sales person (Pat Longo). He gave me all the answers when I leased my 2013 GMC Terrain. I might add a good I dealt with a very friendly, very informed Sales person (Pat Longo). He gave me all the answers when I leased my 2013 GMC Terrain. I might add a good deal also. This dealership is excellent and I wouldn't go anywhere else to purchase or lease another vehicle.. I have complete faith and trust in this dealership... The service department is excellent. Mike McKenna More