Van Bortel Subaru of Victor - Service Center

I brought my 2023 Subaru Ascent in for a braking issue (grinding / pulsing) to Van Bortel after taking it to another Subaru dealer in our area. The previous shop wanted to apply a band aid fix and not add (grinding / pulsing) to Van Bortel after taking it to another Subaru dealer in our area. The previous shop wanted to apply a band aid fix and not address the core issue. Van Bortel assessed the issue and replaced defective parts against the vehicles warranty. All the staff were friendly and helpful, a loaner vehicle was provided. I was treated with respect and made me feel welcome. I wish I had bought my car there. All our future maintenance will be done at Van Bortel going forward. More

By far the best service @ Van Bortel. Josh Donoghue goes above & beyond when I need service done on my Forester, I recommend it to everyone that has a Subaru for service. 🌟🌟🌟&#127775 above & beyond when I need service done on my Forester, I recommend it to everyone that has a Subaru for service. 🌟🌟🌟🌟🌟 More

I love Subaru The dealership personnel are always friendly, helpful, and positive. The are always checking with customers to be sure their experience is great for t The dealership personnel are always friendly, helpful, and positive. The are always checking with customers to be sure their experience is great for the car. More

Marnie Race is excellent I always feel taken care of when Marnie Race is helping with my service. She is unsurpassed in customer service, knowledge, trustability, and profess I always feel taken care of when Marnie Race is helping with my service. She is unsurpassed in customer service, knowledge, trustability, and professionalism. It is a rare quality, and very much appreciated. More

Awesome fix in minutes! I'm on the road endlessly every day around New York state, driving any and every brand of rental car brands every day. When my turn signal bulb went o I'm on the road endlessly every day around New York state, driving any and every brand of rental car brands every day. When my turn signal bulb went out mid road trip, I stopped by here and even on a Ford, the Van Bortel Subaru team was able to fix it in minutes with a smile. Truly awesome walk in "can you help me and fix it?" visit, solved and back on the road in no time. Nothing they won't do for you...is so true. Thank you! More

Top Flight Service Marnie is top flight. About a year ago my clutch (yes, I am one of the last remaining clutchers) needed an unscheduled replacement. Marnie and the Marnie is top flight. About a year ago my clutch (yes, I am one of the last remaining clutchers) needed an unscheduled replacement. Marnie and the Van Bortel Subaru team accommodated my need immediately in a manner so professional, convenient and expeditious, that going 'all the way to Victor' is worth the trip. S.RIchardson More

Good prices, great to work with I got a good price on my Subaru and found that Van Bortel treats customers fairly with no-hassle prices that are lower than other dealers. When I too I got a good price on my Subaru and found that Van Bortel treats customers fairly with no-hassle prices that are lower than other dealers. When I took my car in for a minor recall, they handled it promptly and in a very friendly manner. It's not hard to see why they are one of the largest Subaru dealers in the country. The dealership is currently very cramped, the showroom is too crowded to actually show cars. That should be alleviated shortly with the completion of a major expansion of the facility. More

Best Car Dealer EVER I bought my 2016 Forester after research and after being a Toyota buyer in the past. I was so happy with the car and the dealership. Mrs. VanBortel I bought my 2016 Forester after research and after being a Toyota buyer in the past. I was so happy with the car and the dealership. Mrs. VanBortel runs an exemplary dealership, VInce Bovenzi my salesman was outstanding, never have I had the courteous treatment, from a highly intelligent, polite young man. Kevin Hunt, assisted me with the finances, and again, I was astounded at his level of professionalism, courtesy, and intelligence. Today I had my 6-month service visit, and again, nothing but the most courteous polite service advisors, and you feel great every encounter with any of the outstanding employees at Van Bortal. I am a Van Bortel Subaru buyer for life. I will never buy another automobile from any car dealer but Van Bortel. . More

2012 Forester and First Subaru When you bring your Subaru to Van Bortel Subaru for service, you are treated as wonderful as when you were buying it! They're Fantastic!! When you bring your Subaru to Van Bortel Subaru for service, you are treated as wonderful as when you were buying it! They're Fantastic!! More