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Van Bortel Subaru of Victor
Victor, NY
231 Reviews
At Van Bortel Subaru we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present Subaru models and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for that certain Outback, Forester, Impreza, Tribeca or Legacy? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car in Victor, look no further! At Van Bortel Subaru, we stock a large amount of high quality used cars to serve the Victor region. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans in Victor and lease plans too. Our auto repair and car parts departments at Van Bortel Subaru can help get you back on the road as quickly as possible.
Please visit Van Bortel Subaru at 6327 Route 96 and let us show you all of the Subaru services we offer in the Victor, Webster and Auburn region.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday Closed
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Showing 231 reviews
August 09, 2010
I went to VanBortel ready to buy a car. I arrived at 2 pm and looked around a bit. I went inside to see if I could talk to someone. I sat there in the waiting room while others were helped for over 20 m pm and looked around a bit. I went inside to see if I could talk to someone. I sat there in the waiting room while others were helped for over 20 minutes. When I asked again to speak to someone, the receptionist told me to just grab someone. As I went outside again, Shawn came out. Although he was looking at two of us, I asked Shawn if I could test drive a car. He said the keys are in each car and to grab the one I wanted to drive and he would meet me in the front with plates. I did as he asked. I waited there for over twenty more minutes. I put the car back and went and bought a Nissan. I understand no pressure, but no customer service? I travelled farther to this dealership because of their reputation. Boy was I wrong! More
by Dalyb218
Employees Worked With
No one that's the problem
