Van Bortel Subaru of Victor

I went to VanBortel ready to buy a car. I arrived at 2 pm and looked around a bit. I went inside to see if I could talk to someone. I sat there in the waiting room while others were helped for over 20 m pm and looked around a bit. I went inside to see if I could talk to someone. I sat there in the waiting room while others were helped for over 20 minutes. When I asked again to speak to someone, the receptionist told me to just grab someone. As I went outside again, Shawn came out. Although he was looking at two of us, I asked Shawn if I could test drive a car. He said the keys are in each car and to grab the one I wanted to drive and he would meet me in the front with plates. I did as he asked. I waited there for over twenty more minutes. I put the car back and went and bought a Nissan. I understand no pressure, but no customer service? I travelled farther to this dealership because of their reputation. Boy was I wrong! More