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Van Bortel Subaru of Victor

Victor, NY

5.0
220 Reviews

6327 New York 96

Victor, NY

14564

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Showing 220 reviews

September 10, 2014

regular service excellent service, very personable .clean dealership. have purchased 6 Subaru's from this dealership and have recommended it to hundreds of others .t More

by Bigbuck8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
vince bozselli, Chris Bechtold
Sep 11, 2014 -

Van Bortel Subaru of Victor responded

Thank you Bigbuck8 for taking the time to post a review on DealerRater for us! I have shared your comments with the Service Manager and with Kitty!

August 11, 2014

Everyone pays the same low price and it's great! My wife and I came into Van Bortel Subaru looking for a new 2014 Outback to replace our Toyota Rav4. We came in when it was busy on a Saturday and go More

by adelimon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Pennell
Aug 11, 2014 -

Van Bortel Subaru of Victor responded

Thank you adelimon for sending us a positive review of our dealership and Jim Pennell! We have shared your review with the staff and Kitty. Please let us know if you need anything in the future!

June 25, 2014

2nd time buyer As our 2004 Forester turned over 200,000 miles we picked up our new 2014 Outback! We returned to VanBortel after doing some online research for pric More

by JPass2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peg Walsh
Jun 25, 2014 -

Van Bortel Subaru of Victor responded

Thank you JPass2 for posting such a great review of our dealership and of Peg! We thank you for your continued patronage!

June 24, 2014

No need to shop around....... Compared to other dealerships I have dealt with in the past including another "No Dicker Sticker" this was the most pleasant, smooth and rewarding exp More

by allother1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paviour, Ernest, Jim Pennell, Steve Durgo
Jun 25, 2014 -

Van Bortel Subaru of Victor responded

Thank you allother1 for letting our clients know of your pleasant and hassle-free experience. We truly appreciate the 5 star rating and your feedback!

June 12, 2014

Best buying experience EVER I have purchased many cars in my life, with no experience ever coming close to that of the Van Bortel experience. I was looking at the new Subaru Cros More

by indianlake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Bovenzi, Tammi Standen
Jun 12, 2014 -

Van Bortel Subaru of Victor responded

What a great review! Thank you indianlake for telling others about your experience! We appreciate your feedback!

May 26, 2014

Van Bortel Subaru is wonderful They get my car right in for service, and usually takes less time than I was told. Love this dealership. This is my 3rd Subaru and I do not think I w More

by PamRT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Gursslin
Jun 04, 2014 -

Van Bortel Subaru of Victor responded

Thank you PamRT for taking the time to write such a great review! We greatly appreciate your feedback!

May 24, 2014

Great Experience I took my car to Van Bortel Subaru for its annual state safety inspection and was given the standard NYS safety inspection and the Van Bortel Subaru 2 More

by customerBob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Gursslin
Jun 04, 2014 -

Van Bortel Subaru of Victor responded

Thank you customerBob for your kind words on DealerRater! We are thrilled with your 5 star review!

October 24, 2013

Walked into Van Bortel Subaru several weeks ago looking to lease a Legacy. I laid out the desired terms, advised them of my (favorable) credit stats and so on, and asked the salesman (Shawn) if we could ne More

by vbsucks
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn
August 10, 2010

The staff are friendly but their mission is to try to sell you as many parts as they can. Example: The support arm on the hatchback failed on one side. They came back with a recommendation that I fix bot More

by eliza13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank
August 09, 2010

I went to VanBortel ready to buy a car. I arrived at 2 pm and looked around a bit. I went inside to see if I could talk to someone. I sat there in the waiting room while others were helped for over 20 m More

by Dalyb218
Customer Service
Recommend Dealer
No
Employees Worked With
No one that's the problem
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