Van Bortel Subaru of Victor
Victor, NY
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That was easy I was pretty sure a Subaru would be my next car, and I took the time to drive a Forester, Outback, and the new Impreza hatch. Driving all 3 was no is I was pretty sure a Subaru would be my next car, and I took the time to drive a Forester, Outback, and the new Impreza hatch. Driving all 3 was no issue, Vince had them lined up so I could drive one right after the other. Of those 3 I really liked the Outback and Vince was super easy to deal with. No pressure, just let me ask questions and come to my own conclusions. No "what monthly payment are you looking for" or "will you buy today" schtick. I don't buy new cars very often, so I did take the time to drive a Honda and a Toyota but given the price, feature set, and drivetrain -- Subaru can't be beat. So back I went for one final set of test drives and I made up my mind. I had done my research and we had settled on a deal in just a couple of minutes. Trade-in allowance was very fair. The best part was that the car I speced out was already on a truck on its way to the dealership. One thing I really liked about Van Bortel Subaru was that it felt less like a high-pressure stealership and more like a casual, laid-back place to spend an afternoon looking at cars. It's definitely busy, but you're looked after and everyone is super nice and personable. Not one smarmy, stereotypical car salesperson to be found. A genuinely fun experience all around and everyone is super responsive, via phone or email. More
Always professional, courteous and friendly. For 34 years Subaru has been our vehicle of choice for dependability and safety, especially when seeking out great cross-country skiing. For over 20 o For 34 years Subaru has been our vehicle of choice for dependability and safety, especially when seeking out great cross-country skiing. For over 20 of those years, we've trusted our car care and personal safety to Van Bortel's expert team of sales and service personal, regardless of one hour and fifteen minute drive to get there. All the awards they have won over the years are well deserved! More
Amazing Staff I really enjoyed my purchase from Van Bortel Subaru. I purchased a used 2015 Subaru Forester. It was in great condition and priced perfectly. The s I really enjoyed my purchase from Van Bortel Subaru. I purchased a used 2015 Subaru Forester. It was in great condition and priced perfectly. The staff were amazing and ensured I got a great rate on the car. Our sales guy, Andrew Bolton, was knowledgeable, courteous, and hard working. Overall, a 5 out of 5 experience. Would recommend. More
Good prices, great to work with I got a good price on my Subaru and found that Van Bortel treats customers fairly with no-hassle prices that are lower than other dealers. When I too I got a good price on my Subaru and found that Van Bortel treats customers fairly with no-hassle prices that are lower than other dealers. When I took my car in for a minor recall, they handled it promptly and in a very friendly manner. It's not hard to see why they are one of the largest Subaru dealers in the country. The dealership is currently very cramped, the showroom is too crowded to actually show cars. That should be alleviated shortly with the completion of a major expansion of the facility. More
Great service The service provided was timely,, efficient and they don't get the seats dirty when they move the car! The waiting areas (indoor and outdoor) are comf The service provided was timely,, efficient and they don't get the seats dirty when they move the car! The waiting areas (indoor and outdoor) are comfortable and clean. More
Exceptional When I bought my crosstrek, I found the service to be professional, organized and friendly. I am glad that I went there. The dealership and subarus When I bought my crosstrek, I found the service to be professional, organized and friendly. I am glad that I went there. The dealership and subarus came highly recommended. It was a very good experinece. More
Van Bortel Fans for Life My wife and I took delivery of a 2016 Outback in June to replace the 2014 Outback that we leased. We were so impressed with the technology and all of My wife and I took delivery of a 2016 Outback in June to replace the 2014 Outback that we leased. We were so impressed with the technology and all of the safety features on the 2016 that we decided to replace our 2007 Outback with a 2017 Legacy. Our 2007 has moved to our Daughter's home for use by our grandchildren. All of this activity was made effortless by the great team at Van Bortel. The Sales Team, Finance, Delivery and Service are all total professionals. I drive 40 minutes to get our cars to Van Bortel. Job well done Van Bortel. Thanks More
Professional Great experience! Ordered new Subaru Forrester! Love it! My salesperson, Shawn Pies, was very helpful and great to work with as well as all the associ Great experience! Ordered new Subaru Forrester! Love it! My salesperson, Shawn Pies, was very helpful and great to work with as well as all the associates there. More
Awesome experience! We went in person to visit this dealership and were impressed by the atmosphere. Low pressure, and it felt like party. We met Vince Bovenzi, our sale We went in person to visit this dealership and were impressed by the atmosphere. Low pressure, and it felt like party. We met Vince Bovenzi, our sales representative and ended up ordering a new 2017 Subaru Forester. Vince was great and was prompt to answering all our questions and was with us every step of the way until our new car arrived. We absolutely love our new Forester! We would recommend Van Bortel to anyone. Fair up front pricing, great customer service, it doesn't get better than this! More
Made car buying a good experience! Just purchased my first Subaru, a WRX! Van Bortel made the car buying experience enjoyable and a very good experience. They took the time to answer al Just purchased my first Subaru, a WRX! Van Bortel made the car buying experience enjoyable and a very good experience. They took the time to answer all my question, never pressured and checked back to see how I was enjoying my new car. More