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Van Bortel Subaru of Victor
Victor, NY
231 Reviews
At Van Bortel Subaru we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present Subaru models and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for that certain Outback, Forester, Impreza, Tribeca or Legacy? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car in Victor, look no further! At Van Bortel Subaru, we stock a large amount of high quality used cars to serve the Victor region. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans in Victor and lease plans too. Our auto repair and car parts departments at Van Bortel Subaru can help get you back on the road as quickly as possible.
Please visit Van Bortel Subaru at 6327 Route 96 and let us show you all of the Subaru services we offer in the Victor, Webster and Auburn region.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday Closed
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Showing 231 reviews
June 11, 2025
Great rapport between customer and salesman. Not at all pushy. Good follow up after the sale. Fully trained us on the infotainment system. Very fair evaluation of trade in. I was happy. Not at all pushy. Good follow up after the sale. Fully trained us on the infotainment system. Very fair evaluation of trade in. I was happy. More
by Wlavin
Employees Worked With
James Bertino
June 05, 2025
Helpful, friendly, professional, and responsive throughout the entire purchase process. Everyone from the receptionist, Sales person, Finance person, and Delivery Tech were great. Best car sales ex throughout the entire purchase process. Everyone from the receptionist, Sales person, Finance person, and Delivery Tech were great. Best car sales experience I've ever had ! More
by daviddowsr
Employees Worked With
Matthew
May 23, 2025
Jim Bertino was the sales rep I dealt with; he provided useful information, responded to texts/calls in a timely manner, and made the purchase of my Crosstrek a pleasant experience. useful information, responded to texts/calls in a timely manner, and made the purchase of my Crosstrek a pleasant experience. More
by judygrugel
Employees Worked With
James Bertino
April 23, 2025
My sales agent, Jim Bertino, was extremely helpful and provided much valuable information. In fact, this is the second car I purchased from Jim. My daughter also bought a car from Jim. provided much valuable information. In fact, this is the second car I purchased from Jim. My daughter also bought a car from Jim. More
by jim.gillis824
Employees Worked With
James Bertino
April 11, 2025
I appreciated the no-haggling stance, I appreciated the guy who spent over an hour familiarizing me with all the new car tech. I had no clue about. They weren't that horrible pushy that we've all had to d guy who spent over an hour familiarizing me with all the new car tech. I had no clue about. They weren't that horrible pushy that we've all had to deal with looking for cars. The whole thing was as painless as could be. More
by DenimDeb
Employees Worked With
James Bertino
April 09, 2025
All members of the staff professional, thorough and knowledgeable. They did as much as they could dr y could to make our car buying experience as stress free as possible. knowledgeable. They did as much as they could dr y could to make our car buying experience as stress free as possible. More
by Kathleentchamplin
Employees Worked With
Matthew Fanghanel
January 29, 2025
Everyone was very knowledgeable and courteous. All our questions were answered. Great experience. We are going to tell our friends and family. All our questions were answered. Great experience. We are going to tell our friends and family. More
by clanning60
Employees Worked With
Matthew-sales, Mr. Moore-finance, Hobie-delivery
