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Van Bortel Subaru of Rochester

Rochester, NY

4.9
149 Reviews
Van Bortel Subaru of Rochester, located at 4211 W Henrietta Rd. in Rochester, NY, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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4211 West Henrietta Rd

Rochester, NY

14623

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Showing 149 reviews

September 25, 2024

They are welcoming and very efficient. Trustworthy. My salesman was awesome and my daughter plans to use him to buy her car More

by Billie.hill309
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Shawn Pies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Bovenzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Friedlander, Michael Hryhorenko, Peter Rosser, Benjamin Wakefield
September 25, 2024

Van Bortel of Subaru of Rochester is the best car dealer by far. From doing everything over the internet to allowing fair price for trade in, the process is smooth and hassle free. I've been buying Subaru's More

by Pitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vince Bovenzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kitty herself through Vince and Steve ( service manager) who also were top notch
August 28, 2024

Van Bortel Subaru offers one of the most courteous and comprehensive sales experiences you can imagine. More

by Jon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Pies
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2024

Van Bortel was great to work with - clear, upfront pricing, good communication and no hidden fees or charges. What they said from the first communication was what I paid on my final signing! More

by Kresch5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Zahm and I cannot remember the Finance guys name- it could have been Michael?? All 5 stars tho
June 15, 2024

Very helpful, professional, informative, time efficient, friendly. Will go above & beyond. Overall really great service and experience! More

by jlap42002
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Pies
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

No pressure, honest, friendly, excellent value, accommodating, clean and safe. I've done business with salesman Vince Bovenzi twice and would do so again. Owner Kitty is out on the floor, talking w More

by janetdkrause
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince Bovenzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared in finance, Peter Rosser
May 16, 2024

Van Bortel Subaru came highly recommended from a co-worker that is knowledgeable about cars. Not disappointed! We bought a Forester and then a WRX. We received competitive quotes with no pressure. E More

by scott.gilbert007
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Shawn Pies
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

My first buying experience with van Bortel was outstanding. Everything was handled remotely, including delivery, without going to the dealership. The sales consultant made sure I had full inform More

by JDLAMB101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pelow
January 31, 2024

Very friendly staff and in a great location! I went to test drive a crosstrek and didn’t expect to buy. I’m now the owner of a crosstrek. Van Bortel took good care of me. More

by rbrown
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Justin Larson
December 25, 2023

Van Bortel Subaru is THE BEST auto dealership I have ever dealt with. Excellent sales people, collection of vehicles. I have purchased 4 Subaru Foresters from Van Bortel and the service I received aft More

by dstodd194
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pelo Sales, Michael Hryhorenko, Peter Rosser