Van Bortel Subaru of Rochester

As fair as you get Dealers who are in it for the long haul make their reputation on service after the sale. They want your repeat business. Van Bortel adheres to that ax Dealers who are in it for the long haul make their reputation on service after the sale. They want your repeat business. Van Bortel adheres to that axiom and strives for reputable service at a fair price. I've been around long enough to have been turned off by *several* other dealers in our area, all I ask is fairness and courtesy. That's what I have been experiencing with Van Bortel. More

Can't beat Van Bortel for purchase or service I've never had any problems with Van Bortel's service or sales. I'm on my 3rd Subaru and wouldn't drive anything else. There have never been any surpr I've never had any problems with Van Bortel's service or sales. I'm on my 3rd Subaru and wouldn't drive anything else. There have never been any surprises during a service call. Last visit was going to be lengthy, so they rented me a car for something like $5/day. How do you beat that? More

Service Everything was great as usual. We are willing to travel from 2 hours away to have our vehicle serviced. I recommend this dealer to anyone looking for Everything was great as usual. We are willing to travel from 2 hours away to have our vehicle serviced. I recommend this dealer to anyone looking for a Subaru More

Great Experience Such a pleasure to deal with the people at VanBortel!! Maggie Ridge was so fantatsic to deal with and Dwayne (Delivery Specialist) a knowledgeable, fr Such a pleasure to deal with the people at VanBortel!! Maggie Ridge was so fantatsic to deal with and Dwayne (Delivery Specialist) a knowledgeable, friendly and funny! More

This dealer is awesome Van Bortel is outstanding from the sale3s department to the service department. They treat customers as they should always be treated by respecting yo Van Bortel is outstanding from the sale3s department to the service department. They treat customers as they should always be treated by respecting your time and provide a comfortable environment to wait for your service. Great job Van Bortel. BTW we are on our 13 th Subaru, all but the first 3n from Van Bortel Subaru. More

A dealership like no other! Vince Bovenzi and the Van Bortel team did an outstanding job. They were able to locate the exact vehicle I wanted and deliver it as expected. They pay Vince Bovenzi and the Van Bortel team did an outstanding job. They were able to locate the exact vehicle I wanted and deliver it as expected. They pay great attention to the details and run the dealership in a fashion that needs to be duplicated! Spend any time at another dealer and you'll know why Van Bortel is the best! More

Awesome Great service, friendly and knowledgeable people! Vince was awesome and I was so surprised how fast we got the deal made! We were able to do everythin Great service, friendly and knowledgeable people! Vince was awesome and I was so surprised how fast we got the deal made! We were able to do everything over the phone which was awesome! Dwayne went above and behind to get my phone to work on my car!! More

Subaru Forester owner I always have a good experience at Van Bortel. First at Victor and now at the new store on West Henrietta Rd. The people are friendly and professional I always have a good experience at Van Bortel. First at Victor and now at the new store on West Henrietta Rd. The people are friendly and professional. You drive into the garage and drop off your car. You move inside and sit in the customer service area. There's WiFi, snacks and a TV. And also a fireplace! They keep you informed about your service and the work is done in a timely manner. I never give 5 stars because there is always something that could be improved. If I gave 5 stars, then that means excellent and I want people always to strive to be better. More

Great place! Love Van Bortle Subaru! It was the easiest transaction we have ever done. Virtually painless! We leased the 2017 Forester online & phone. We picked it Love Van Bortle Subaru! It was the easiest transaction we have ever done. Virtually painless! We leased the 2017 Forester online & phone. We picked it up with no surprises. We recommend them to everyone! We’ll lease our new one soon from them. More

Subaru Forester 2019 Nate Chandler was great. No pressure whatsoever. We ordered the vehicle we wanted. Nate kept us informed of delivery date and arrival. I traded a Nate Chandler was great. No pressure whatsoever. We ordered the vehicle we wanted. Nate kept us informed of delivery date and arrival. I traded a vehicle in and received a fair price. Great experience. Highly recommend Nate and Vanbortel Subaru. Great Team to work with. More