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Van Bortel Ford
East Rochester, NY
534 Reviews
At Van Bortel Ford, There's Nothing We Won't Do For You!
Welcome to Van Bortel Ford! Located in East Rochester, NY, Van Bortel Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Van Bortel Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
February 01, 2026
Great experience buying a car at this dealership.
Very friendly salespeople and quick service. Very satisfied customer. Thanks
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by Peterson49
January 31, 2026
I just took delivery of my new 2026 Ford Ranger, and once
again, Kitty and her team proved why I refuse to shop anywhere else. I have bought every single car I have ever owned from Kitty Van Bortel, and the
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by nargis1@gmail.com
Employees Worked With
January 21, 2026
Friendly and helpful staff
Excellent price no
surprises
Has a great inventory
Totally upfront on their website and in person
Best Ford Dealer in the area
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by swathes-musings.0t@icloud.com
Employees Worked With
Dealership Inventory (259 Vehicles)
Photos & Amenities
- Free Loaner Cars
- Shuttle Service
- Quick Lube
- Free WiFi
- Free Coffee
- Free Drinks
- Cable TV
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Customer Lounge Area
- Children's Play Room
- No Contact Transactions
- Virtual Appointments
- Pet Friendly
- Vending Machines
- Vehicle Sanitization
