
Van Bortel Ford
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
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Long Term Customer I have worked with Steve Miller for well over 10 years with more than 50 transactions. The honesty, integrity and efforts are unmatched. His ability I have worked with Steve Miller for well over 10 years with more than 50 transactions. The honesty, integrity and efforts are unmatched. His ability to become a trusted advisor and not just a salesman sets him apart from all others. A true asset for VanBortel Ford!! More
I couldn't be happier working with Steve Miller I've worked with Steve on my last three leases at Van Bortel Ford, including my new Ford F-150 this past August. He is a true asset to that dealership I've worked with Steve on my last three leases at Van Bortel Ford, including my new Ford F-150 this past August. He is a true asset to that dealership and I would recommend him to anyone. He's easy to talk to, very knowledgeable and makes the entire sales process very easy. More
Very knowledgeable and helpful! My wife and I have been buying and leasing cars and trucks from Steve since 2006! He has helped me order trucks that will allow me to pull our 5th whe My wife and I have been buying and leasing cars and trucks from Steve since 2006! He has helped me order trucks that will allow me to pull our 5th wheel making sure that the truck has the capability to tow my size 5th wheel. He was really helpful when we ordered my wives car making sure that it had everything she wanted. When we decided to lease a vehicle he explained the lease program to us making sure that we fully understood the lease program. He's our go to salesman for ALL our vehicle needs. Always able to take a call before, during and after we purchased our vehicles. More
WOW!! I meet Steve about 8 years ago when my wife was looking for a car. I was impressed with his product knowledge, integrity, and professionalism. We ende I meet Steve about 8 years ago when my wife was looking for a car. I was impressed with his product knowledge, integrity, and professionalism. We ended up purchasing a vehicle for my wife and since have purchased over 25 vehicles both personal and for the business. Steve has made the process so easy its almost scary. All it takes is a phone call to let him know what we need and a few days later he shows up at our office with the vehicle! WOW! No shopping!! No hassle!! No BS!! Just plain WOW!! Being in the service business for over 40 years we strive to deliver the WOW experience to our customers. It's that buying experience where when you are done you just have to tell everyone you meet how great it was. I gave Steve a 5 only because I could not give him a 10!! Keep up the great service!! More
Great sales department The sales department was very helpful, friendly and efficient. I enjoy buying vehicles from here with no pressure. I’ve been a customer for 8 years! The sales department was very helpful, friendly and efficient. I enjoy buying vehicles from here with no pressure. I’ve been a customer for 8 years! More
Steve Miller exelmplifies Van Bortel Ford Steve has assisted me with two consecutive vehicles. His attention to my specific requests has been refreshing and shows his ability to read and deli Steve has assisted me with two consecutive vehicles. His attention to my specific requests has been refreshing and shows his ability to read and deliver to his clients. On top of this he's personable but not pushy in the least. I consider him a friend and would not hesitate to refer my friends to him. Thanks, Steve! More
Great honest man He made me experience purchasing a car very enjoyable. His questions helped me find the right vechile. Not only was the sale experience enjoyable Step He made me experience purchasing a car very enjoyable. His questions helped me find the right vechile. Not only was the sale experience enjoyable Stephen made sure to follow up with me and make sure I made the right decision. Will be a life long customer of Mr. Miller. Thank you More
Great Steve Miller is the best sales guy out there! vanBortel is a top notch dealership with a lot of class. They keep you focused on what car and what is Steve Miller is the best sales guy out there! vanBortel is a top notch dealership with a lot of class. They keep you focused on what car and what is best for your needs More
Great. Excellent. Thorough My truck had been to local dealerships 7 times in 6 months for a leak. Nobody got it right. When one leak got fixed another sprung. It was ridicu My truck had been to local dealerships 7 times in 6 months for a leak. Nobody got it right. When one leak got fixed another sprung. It was ridiculous. Finally gave up and took my truck 90 miles back to van bortel (where I bought it) and they took care of it. The rep and actual mechanic were fantastic and knew what they were doing. Especially the technician/mechanic Jeremy. Like a ford surgeon. Very impressed More
Great place! I really like this dealership, I don’t mind waiting at all nice waiting area, the employees are great very friendly, helpful. And they don’t try to se I really like this dealership, I don’t mind waiting at all nice waiting area, the employees are great very friendly, helpful. And they don’t try to sell you services that are unnecessary ! I will keep going back More