Van Bortel Ford

No pressure sales. Great inventory. Accommodated our schedule. Salesman, Claxton Wells is very knowledgeable, personable and polite. Great inventory. Accommodated our schedule. Salesman, Claxton Wells is very knowledgeable, personable and polite. More

Wonderful experience from start to finish! Stress free car buying event. Dan Happ was a pleasure to work with. Stress free car buying event. Dan Happ was a pleasure to work with. More

The dealership was extremely helpful and they had designs on tremendous help and designed to help me! on tremendous help and designed to help me! More

Terrific service! Amiable staff and they work quickly to get your needs met. We continue to use them for buying cars and getting cars serviced and they are terrific! Amiable staff and they work quickly to get your needs met. We continue to use them for buying cars and getting cars serviced and they are terrific! More

Huge shout out to the service team Derrick, tech Andy master mechanic rupel and GM Tom for the extream about of help they were and the service they provided me while dealing with my bronco time and time master mechanic rupel and GM Tom for the extream about of help they were and the service they provided me while dealing with my bronco time and time again your guys made the wait worth it since I've been back in my baby I've been nothing but happy so thanks again guys would love a picture with the ppl listed for all the time and effort discount they were able to help with loaner after loaner you guys killed it.... More

I called Dan inquiring about getting a used yellow ford ranger. He met with me and called me a couple days later. Very professional and punctual. ranger. He met with me and called me a couple days later. Very professional and punctual. More

Van Bortel Ford made my buying experience a pleasure. Everyone is super friendly and helpful the minute you arrive.Steve Miller was my salesperson and he did a fantastic job. Steve always returned my cal Everyone is super friendly and helpful the minute you arrive.Steve Miller was my salesperson and he did a fantastic job. Steve always returned my calls, and answered any questions I had. I would also like to thank Mark the technology person who went over all the features of my new vehicle. He said if I have any questions to call him and he will help me. Van Bortel is approximately 1hr. and 20 minutes from where I live and I would definitely consider making the drive to buy there again, great dealership. Job well done, and thanks to all involved. John More

Been buying my vehicles from Christin and Vanbortel for over 20 years. I feel comfortable and she treats me with respect and is very knowledgeable about her products. over 20 years. I feel comfortable and she treats me with respect and is very knowledgeable about her products. More

I called this morning regarding buying out our lease. Dan Happ was extremely knowledgable, honest, efficient, and friendly. He offered a simple answers with a straightforward no pressure process. Dan Happ was extremely knowledgable, honest, efficient, and friendly. He offered a simple answers with a straightforward no pressure process. More

I set up an appointment for my 2012 F150 to have a heater/AC blower motor switch repaired. The wait time was a month. I told the service rep what was going on as the fan switch worked in only the 2 hi heater/AC blower motor switch repaired. The wait time was a month. I told the service rep what was going on as the fan switch worked in only the 2 highest settings. He said, "It's probably the "blower motor resister." I said ok. I told them my back window wasn't rolling down w/the switches but I didn't want to spend money repairing that but, could you check it for me? I get a call in the afternoon to pick up my car and get shuttled back to the dealership. Upon going to the payment window, I'm told I owe them $411.00?:-/ They charged a full hour to tell me my window was not a switch gone bad and, another hour to do a 30 min., two bolt, plug and play resistor replacement part. I questioned them about it there as the pay window is adjacent the service desk. The service person looked at it and said "Yep, that's what it costs, no discrepancy here." I'm glad so many are impressed, but, I'm not. This is a "one and done" for me! It's a shame. Nice facility, but, this was a part that Advance Auto sells for $25. And, anyone could figure it out by watching a YouTube video. PS: Not to mention the fact that they found a nail in my back tire and wanted to know if they could order 2 new tires for me. (I know that's some dealers policy) I told them no, I was aware of it and I had a tire on the way that will be installed the next day. I'm just saying. Buyer be advised. More