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Valor Auto Group
Junction City, KS
471 Reviews
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Showing 471 reviews
December 07, 2015
Everything was perfect! After looking around all over the region for a used Honda Odyssey, I found the right one at Dick Edwards. There were plenty of others, but in terms of After looking around all over the region for a used Honda Odyssey, I found the right one at Dick Edwards. There were plenty of others, but in terms of value, this one was the best. Alex was great to work with; informative and easy to talk to. The whole buying process went smoothly and I can't really think of anything that I could criticize about the experience. More
by wmvpdc
Employees Worked With
Rodney Pratt
November 27, 2015
Terrible Service Still I took in my 08 Escape for bad ignition,now i get it back my left blinker will not shut off. Also my rear window washer comes on when wiper is on. The I took in my 08 Escape for bad ignition,now i get it back my left blinker will not shut off. Also my rear window washer comes on when wiper is on. They tell blinker is wore out & it all a coincidence. ABSOLUTELY TERRIBLE SERVICE!!!!!! I would like to update you on problem. I first called Dick Edwards himself & was told he would check in to the problem. I should have known better,because he said goodbye & i had to ask him won't you need my phone number. He has not called back,it has been over 2 weeks. I called the service department because they contacted me,from this post. I just took it in & they say the same thing it is not their fault. That it is a coincidence, that the parts are faulty. Again i say this is why people do NOT like taking their cars to dealers!!! More
by Mike
Employees Worked With
service manager
November 24, 2015
Horrible Service Department and Staff By far one of the worst service department and staff I have ever encountered. They make assumption on what's wrong with your vehicle instead of doing By far one of the worst service department and staff I have ever encountered. They make assumption on what's wrong with your vehicle instead of doing their job. The service department staff is rude and they take a long time to fix your vehicle. They prices are too high for part and service. As a Soldier, I do not recommend any service members use this dealership for service because they will rip you off. More
by Monique
Employees Worked With
Angelina Randall
November 14, 2015
dealer review I had a great experience at Dick Edwards and would definitely recommend them to anyone. They got me a great deal on the vehicle I wanted. The staff wa I had a great experience at Dick Edwards and would definitely recommend them to anyone. They got me a great deal on the vehicle I wanted. The staff was very knowledgeable and helpful and, in my opinion, went above and beyond to make this a positive car buying experience for my husband and I. Would definitely go back! More
by megan87
Employees Worked With
Rodney Pratt
November 11, 2015
Great customer service! We came in looking for a newer minivan to replace our older one. Alex did a great job listening to our needs and getting us a deal that was within ou We came in looking for a newer minivan to replace our older one. Alex did a great job listening to our needs and getting us a deal that was within our budget. We left with a used, but newer, Dodge Minivan with great mileage and features! Thanks for great customer service! More
by VictorAcevedo25
October 23, 2015
Great Experience I have had to take my van in twice this month and the service department has been excellent. They called my extended warranty company and got all of I have had to take my van in twice this month and the service department has been excellent. They called my extended warranty company and got all of my repairs covered. I was updated along the way of the repairs needed and when the parts would arrive. The mechanics have done diligent work and my car is running great these days. They also washed my van both times it was in for service. I would recommend this service department to anyone in the area. More
by RBP
Employees Worked With
Jay, Gina, Angelina Randall
August 29, 2015
Amazing service from Dawn!! Dawn did amazing at staying in our budget, found us a great vehicle, great monthly payments and was most helpful with my 3 little ones during the busi Dawn did amazing at staying in our budget, found us a great vehicle, great monthly payments and was most helpful with my 3 little ones during the business! They loved her! More
by SaraQuinn316
Employees Worked With
Dawn McElligott
August 15, 2015
Once Again the Best experience Dawn and Cliff once again went over and beyond for myself and my wife. Hands down the best experience with them once again A+ experience Dawn and Cliff once again went over and beyond for myself and my wife. Hands down the best experience with them once again A+ experience More
by Thaterrys
Employees Worked With
Dawn McElligott, Clifford Howard
August 13, 2015
Very bad and untrustworthy service. I made an appointment and gave all the required information to get my Jeep fixed. The service rep. didn't ask for the vin. I delivered the jeep to the I made an appointment and gave all the required information to get my Jeep fixed. The service rep. didn't ask for the vin. I delivered the jeep to the first appointment for a 3 hour repair job early in the morning. I got a call that afternoon saying they didn't have the parts. They claimed the parts were there prior to my arrival. I took the jeep home unrepaired. I made a second appointment and again they claimed the parts were there and again I delivered my jeep early and had to pick it up unrepaired. Against my best judgement I made a third appointment. This time they claimed to have the parts. I was told my jeep was getting worked on around 1600 that day. I got a call the next day at 1200 saying they just started work and could not garantee it would be done on the second day for a three hour repair job. I had to cancel the repair and I took the jeep down the road to Jim Clark. While at this other dealer they called for the 2 seals I would need for the repair from Dick Edwards because they were suppose to have them for the repair they didn't complete on my jeep. They only had one seal available, this means they were going to repair my jeep with only one seal and I was paying for two seals. This shows the integrity at Dick Edwards is clearly in question or else they lack a professional organization. This is the first review I have ever written. More
by Jarrad
Employees Worked With
Mrs. Hope
August 10, 2015
Excellent place! If you are looking for a place to buy a vehicle this is the place. Rocky Robinson was fantastic with helping meet our price range and find a car that If you are looking for a place to buy a vehicle this is the place. Rocky Robinson was fantastic with helping meet our price range and find a car that we love! Even stayed after hours to help us finish everything up. Great place great people! More
by Spencer's
