Valley Nissan of Staunton

Relatively painless! Found the car I wanted in Valley Auto's inventory online and drove all the way to Staunton from C'ville to take a test drive. Ken was very nice and he Found the car I wanted in Valley Auto's inventory online and drove all the way to Staunton from C'ville to take a test drive. Ken was very nice and helpful, and offered some other used/new alternatives in the Nissan line. In the end, Ken helped us get the deal we wanted (needed!) to stay under our budget, and has fielded questions about the car even after he sold it. Some of the other staff weren't as friendly and were a bit off-putting, but I won't let that pull my rating down for Ken's sake! Oh, also, Lesley quickly helped us finish up the paperwork. Super nice and fast! More

Your customer service was excellent Kelly Ashby was right out there to us when we first arrived. Her customer service was second to none .She is good for the dealership. We were treated Kelly Ashby was right out there to us when we first arrived. Her customer service was second to none .She is good for the dealership. We were treated very well and would recommend your dealership.Thank you. David & Elizabeth More

Very pleased I recently bought a 2013 Nissan Juke from Valley Nissan. My sales person was Kelly Ashby. The entire team there was so friendly and helpful. Kelly is I recently bought a 2013 Nissan Juke from Valley Nissan. My sales person was Kelly Ashby. The entire team there was so friendly and helpful. Kelly is awesome. She answered all of my questions and concerns promptly and with a great deal of knowledge. I would definitely deal with them again, and certainly ask for Kelly. I highly recommend this dealership. More

Great people to deal with, They worked hard trying to get us the truck that we wanted. We are pleased with the truck we purchased, Thanks to everyone. Judy Smith They worked hard trying to get us the truck that we wanted. We are pleased with the truck we purchased, Thanks to everyone. Judy Smith More

Terrific salesperson and people. Kelly Ashby called me up one morning and I saw light at the end of the tunnel of buying a used car. Perfect car/price. Kelly Ashby called me up one morning and I saw light at the end of the tunnel of buying a used car. Perfect car/price. More

Great Customer Service! Fast and Efficient! I was in the market for a new Nissan and choose Valley Nissan and was glad that I did! From the moment I made my wish list, they were on the search I was in the market for a new Nissan and choose Valley Nissan and was glad that I did! From the moment I made my wish list, they were on the search and in less than a week I was driving away in my new Nissan Maxima! The sales team went above and beyond to quickly find and transfer a vehicle and when I arrived, the paperwork was ready and the closing process was smooth without any hick ups! I would choose them again anytime! More

Thank You Ken Bell and Valley Nissan No hassles and no pressure. Was going to get Altima sv or Rogue. Went back next day and purchased Altima Sl - LOVE it!! Thanks, Ken!! No hassles and no pressure. Was going to get Altima sv or Rogue. Went back next day and purchased Altima Sl - LOVE it!! Thanks, Ken!! More

Helped make a bad experience good On our way through Virginia, the transmission went out on our car. We had been discussing purchasing a new car in the previous months, and decided ou On our way through Virginia, the transmission went out on our car. We had been discussing purchasing a new car in the previous months, and decided our best option was to go ahead and trade in our current car on a new one when we discovered that the car was still having problems after a new transmission had been installed. Kelly really went out of her way to help us find the vehicle that we wanted and get it to the dealership on our timeline. It was a very stressful situation for our whole family, as we were pretty much stuck at the dealership for several days with two small children. But everyone in the sales department, and especially Kelly, had a lot of patience with us and our kids. More

No complaints😄 We went with open minds on what we wanted, we weren't pushed into anything. There was no high pressure like a dealership that we walked out of the da We went with open minds on what we wanted, we weren't pushed into anything. There was no high pressure like a dealership that we walked out of the day or two before. Tabatha was awesome, really personable and easy to talk to. Liked her a lot! She showed us everything we ask to see and then helped us see the options of a nice vehicle that we ended up buying. We ended up with a very nice vehicle and from what I've grown to understand Nissan has a lot of great benefits to its vehicles. More

Painless and easy.. Made our car purchase easy and painless. Very friendly and a pleasure to do business with! Helped us feel at ease and never once felt rushed to make Made our car purchase easy and painless. Very friendly and a pleasure to do business with! Helped us feel at ease and never once felt rushed to make a decision. More