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Valley Motor City - Service Center

Cuyahoga Falls, OH

4.8
78 Reviews

78 Reviews of Valley Motor City - Service Center

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September 30, 2024

Very professional environment and the people who I interacted with were great as well. Thank you Ms Sandy and the ones who handle the loaner cars. Thanks! More

by mason.bizness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betsy Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Great dealer, very knowledgeable people who have been around a long time. Best service department! It’s not the closest CJD dealer to me, but worth the drive. Huge inventory, all performance, SRT vehicle More

by Jim A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany and Service Manager
September 25, 2024

After having issues with other dealerships it was refreshing to work with Valkey Motor City. They were courteous, kept me updated, repairs wre done quickly...and I never felt pressured at all. Th More

by mjmkeller10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zyan Sheffield
September 24, 2024

The service staff was extremely helpful, friendly, professional, and honest about my service options. This was my first experience here and I plan to bring my Dodge RAM 1500 for service again in the More

by sepcicr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Meeks in the Service Department
September 19, 2024

Phenomenal servicing department. Best in class. Betsy is very thorough, accurate, and knowledgeable. True expert. More

by BE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

5 + Stars. Always takes care of me. Super personable as well. Overall a great employee for the dealership. More

by GregB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

My service tech Z was friendly, helpful and thorough. He explained the service and made recommendations without being pushy. More

by dpietrick22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Moles
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

The service staff at Valley Motor city is always professional, honest and caring to my service needs. I’m usually in and out in under the time they tell me it will be done. Bought many vehicles from More

by TkTundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mancabelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zee
September 09, 2024

Always satisfied with the service of my vehicle at this location, it’s actually the only place I’ve been taking my vehicle for the last two years or more I’m sure More

by Chiffonsince1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

All good except I think it’s xx that they now charge 3% ( or however much)if you use a credit card. It’s shady and I’m re-evaluating where to take my business. More

by I like my points
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idont knownames
3
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