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Valley Motor City - Service Center

Cuyahoga Falls, OH

4.8
74 Reviews

74 Reviews of Valley Motor City - Service Center

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September 19, 2024

Phenomenal servicing department. Best in class. Betsy is very thorough, accurate, and knowledgeable. True expert. More

by BE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Besty Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

5 + Stars. Always takes care of me. Super personable as well. Overall a great employee for the dealership. More

by GregB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Besty Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

My service tech Z was friendly, helpful and thorough. He explained the service and made recommendations without being pushy. More

by dpietrick22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Besty Moles
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

The service staff at Valley Motor city is always professional, honest and caring to my service needs. I’m usually in and out in under the time they tell me it will be done. Bought many vehicles from More

by TkTundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mancabelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zee
September 09, 2024

Always satisfied with the service of my vehicle at this location, it’s actually the only place I’ve been taking my vehicle for the last two years or more I’m sure More

by Chiffonsince1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Besty Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

All good except I think it’s xx that they now charge 3% ( or however much)if you use a credit card. It’s shady and I’m re-evaluating where to take my business. More

by I like my points
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idont knownames
September 05, 2024

I bought my rt charger on 4/40 Greg was my salesman, i took the car in for service on 9/4 for its first oil change @7500 miles, Besty handled my requests and was very pleasant to deal with, everyone here More

by edjschenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Mordew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Besty Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Varn
September 03, 2024

Besty is straightforward to work with and knows how to make your problem seem simple. She will be honest and work with you to resolve the issue while making you feel at ease. More

by msdiane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Besty Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

Miss Kevin who we bought our jeep from. He was awesome and a great salesman More

by Wanda
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
August 05, 2024

When your car breaks down go see Zyan in service. 5 stars. Best of the Best. I broke down on West side of Akron and he is my hero. He got me in right away. Phenomenal customer service. More

by reneejserino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zyan, Pete Syntax
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