Valley Motor City - Service Center

Very efficient and honest in all that they do! Anthony gets me in and out for oil changes with a great attitude and high level of care! Anthony gets me in and out for oil changes with a great attitude and high level of care! More

I’ve used Valley Motor City for the past five years. They are wonderful. From Sales to Service, they will take care of you. They want you as a customer and they prove that in all that they do. They are wonderful. From Sales to Service, they will take care of you. They want you as a customer and they prove that in all that they do. More

I had a vibration in the driveline and I took it to a dealer in mentor and was told the could not help because they were backed up on service and could not get me a rental. I call Valley where I purchase dealer in mentor and was told the could not help because they were backed up on service and could not get me a rental. I call Valley where I purchased the truck and they said bring it in. I drove 35 min and they were waiting for me with a a smile and a rental all set up for me with no delays. Not many true customer service driven dealers out there anymore. A+ More

Everyone is friendly and pleasant to work with. I've never had a bad experience. I've never had a bad experience. More

Very efficient, knowledgeable and helpfull for helping me to understand everything that was done to my vehicle. to understand everything that was done to my vehicle. More

Everyone is friendly, helpful and offers great service. They communicate well and do the job efficiently. They communicate well and do the job efficiently. More

Everybody was friendly. I was well pleased with the service that I received. Thank you.. I was well pleased with the service that I received. Thank you.. More

Service department is very knowledgeable and cost for repairs is very reasonable. Communication while truck was in the shop was great. repairs is very reasonable. Communication while truck was in the shop was great. More

I really appreciate the convenience of being able to just drive up to the service area to get an oil change and other standard, quick maintenance services without an appointment. This past visit I was met wi drive up to the service area to get an oil change and other standard, quick maintenance services without an appointment. This past visit I was met with VERY kind, well-spoken, attentive personnel. I even witnessed a service provider deescalate a customer who was upset about her service (who hasn’t been before?). He came down to eye-level, maintained a non-aggressive tone and allowed her to speak her piece. Extremely professional! Keep it up, y’all!! I appreciate it!!!! More

Vehicles, Products, and Services are in high demand! Great staff and workers are helpful to guide the entire process, whether in sales or service… Great staff and workers are helpful to guide the entire process, whether in sales or service… More