Valley Motor City - Service Center

The service department is stellar! They were able to fix a problem with my vehicle that the dealer that I bought it from could not. I had the car back to the original dealer 7 times, t They were able to fix a problem with my vehicle that the dealer that I bought it from could not. I had the car back to the original dealer 7 times, they could not fix it. I gave up on them and took the car to Valley, Tim and the service team were fantastic! They fixed the problem first time. I highly recommend them and will go back again. More

Elizabeth Moles was so accommodating, kind and extremely efficient at helping diagnose a mechanical issue while I was getting an oil change. She even drove with me in the car to help diagnose and squeezed i efficient at helping diagnose a mechanical issue while I was getting an oil change. She even drove with me in the car to help diagnose and squeezed it in with a tech so the parts could be ordered that day. WAY ABOVE EXPECTATIONS! Thanks so much for your help Elizabeth! More

Fantastic service and they take good care of customers. Would absolutely recommend them for sales and service. Would absolutely recommend them for sales and service. More

I have been coming to your dealership since I purchased my Pacifica van in 2017…One of the biggest reasons for me coming back for service is because of your service advisor,Betsey Moles.She always greets m my Pacifica van in 2017…One of the biggest reasons for me coming back for service is because of your service advisor,Betsey Moles.She always greets me with a friendly hello,and always goes the extra mile to make sure all of my service needs are taken care…If she is not involved with training your new employees how to treat customers the right way,she should be ….Betsey is the Best! More

My experience with the service department was excellent. Great communication, everyone was friendly, they were very flexible, and there was zero pressure. They even looked up and repaired some open recall Great communication, everyone was friendly, they were very flexible, and there was zero pressure. They even looked up and repaired some open recalls on my vehicle. This was probably the best dealership service department experience I’ve ever had. Thanks! More

Always a pleasure doing business with Vally Motor City. . Love the expression oil change option!! . Love the expression oil change option!! More

Had an awesome experience! Very friendly group of people. Got my truck done in a very timely fashion. The Tech Tim K who worked on my truck did an awesome job with making sure Very friendly group of people. Got my truck done in a very timely fashion. The Tech Tim K who worked on my truck did an awesome job with making sure everything was done correctly. Tim K and the service department were very informative and helpful with every question I had with my truck! More

Calling last night when I had car problems and car engine died at supermarket. Wasn’t able to make it to dealership before they closed. But they did tell me that they had batteries that needed for car. I w died at supermarket. Wasn’t able to make it to dealership before they closed. But they did tell me that they had batteries that needed for car. I went this am and they checked it with the concerns I had and fixed it within half hour. Very friendly and kept me updated during the process! Thank you! More

Greeted nicely and friendly! Knowledgeable in my description what I had wrong!!thank you 💕so much Knowledgeable in my description what I had wrong!!thank you 💕so much More

Efficient oil change. In & out in time promised. Great attitude. Car was even clean when returned. Would definitely recommend it to friends & family. In & out in time promised. Great attitude. Car was even clean when returned. Would definitely recommend it to friends & family. More