Valley Motor City - Service Center

My experience with the service department was excellent. Great communication, everyone was friendly, they were very flexible, and there was zero pressure. They even looked up and repaired some open recall Great communication, everyone was friendly, they were very flexible, and there was zero pressure. They even looked up and repaired some open recalls on my vehicle. This was probably the best dealership service department experience I’ve ever had. Thanks! More

Always a pleasure doing business with Vally Motor City. . Love the expression oil change option!! . Love the expression oil change option!! More

Had an awesome experience! Very friendly group of people. Got my truck done in a very timely fashion. The Tech Tim K who worked on my truck did an awesome job with making sure Very friendly group of people. Got my truck done in a very timely fashion. The Tech Tim K who worked on my truck did an awesome job with making sure everything was done correctly. Tim K and the service department were very informative and helpful with every question I had with my truck! More

Calling last night when I had car problems and car engine died at supermarket. Wasn’t able to make it to dealership before they closed. But they did tell me that they had batteries that needed for car. I w died at supermarket. Wasn’t able to make it to dealership before they closed. But they did tell me that they had batteries that needed for car. I went this am and they checked it with the concerns I had and fixed it within half hour. Very friendly and kept me updated during the process! Thank you! More

Greeted nicely and friendly! Knowledgeable in my description what I had wrong!!thank you 💕so much Knowledgeable in my description what I had wrong!!thank you 💕so much More

Efficient oil change. In & out in time promised. Great attitude. Car was even clean when returned. Would definitely recommend it to friends & family. In & out in time promised. Great attitude. Car was even clean when returned. Would definitely recommend it to friends & family. More

Very efficient and honest in all that they do! Anthony gets me in and out for oil changes with a great attitude and high level of care! Anthony gets me in and out for oil changes with a great attitude and high level of care! More

I had a vibration in the driveline and I took it to a dealer in mentor and was told the could not help because they were backed up on service and could not get me a rental. I call Valley where I purchase dealer in mentor and was told the could not help because they were backed up on service and could not get me a rental. I call Valley where I purchased the truck and they said bring it in. I drove 35 min and they were waiting for me with a a smile and a rental all set up for me with no delays. Not many true customer service driven dealers out there anymore. A+ More

I’ve used Valley Motor City for the past five years. They are wonderful. From Sales to Service, they will take care of you. They want you as a customer and they prove that in all that they do. They are wonderful. From Sales to Service, they will take care of you. They want you as a customer and they prove that in all that they do. More

Everyone is friendly and pleasant to work with. I've never had a bad experience. I've never had a bad experience. More