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Valley Motor City - Service Center

Cuyahoga Falls, OH

4.7
111 Reviews

111 Reviews of Valley Motor City - Service Center

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June 28, 2025

Customer services and staff are friendly and efficient. Mechanic staff completed services effectively and confidently. More

by RMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Valley Motor City responded

Thank you for your kind words! We're happy to hear our friendly and efficient team, along with our skilled mechanics, provided you with confident and effective service. We appreciate your trust in Valley Motor City! Best regards, **Valley Motor City** 🚗🔧👍

June 28, 2025

I went in late in day for oil change was told there were two in front of me and asked if I wanted to wait it would be about an hour and 20 min. To geit done. I said OK and sure enough an hour and 25 min. I More

by Frzugaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Valley Motor City responded

Thanks for sharing your experience! We appreciate your patience with the wait and are glad we delivered on our promise. We look forward to seeing you again for your next visit! Best regards, **Valley Motor City** 🚗⏱️😊

June 23, 2025

Valley Motor provided friendly customer service! I wouldn’t trust anyone else with my van. More

by krudlosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Valley Motor City responded

That means the world to us—thank you! We’re honored to be the team you trust with your van and we’ll always be here to deliver the friendly, reliable service you deserve. Best regards, **Valley Motor City** 🚐🤝😊

June 14, 2025

Great service and they provided transportation while car get service from place and back to pick up vehicle I would recommend there service to anyone thank you valley motor for your excellent service on veh More

by Ike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Valley Motor City responded

Thank you for your kind words! We're happy to hear our transportation service and vehicle care made your experience convenient and positive. We appreciate your recommendation and look forward to serving you again! Best regards, Valley Motor City 🚗👍😊

June 14, 2025

Fast lane oil change was very through and look the expected amount of time. Everyone was very nice and professional. More

by heatheryates44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Valley Motor City responded

Thank you for sharing your experience! We're glad to hear that your Fast Lane oil change was thorough and timely, and that our team treated you with professionalism and care. We appreciate your visit and hope to see you again! Best regards, **Valley Motor City** 🛠️⏱️😊

June 10, 2025

Great service department! Friendly and helpful staff who listen to your concerns. I highly recommend this service department. More

by Sheralynn.sloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Valley Motor City responded

Thank you for the great feedback! We're thrilled to hear our service team made a positive impression by listening and being helpful throughout your visit. Your recommendation means a lot to us! Best regards, Valley Motor City 🚘👍💬

June 09, 2025

Had service done on my 2021 Jeep. They were fantastic. Very good communication and did a great job on recall items for my vehicle. I recommend! More

by gdjohnson24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Valley Motor City responded

Thank you for the kind words! We're glad to hear your 2021 Jeep service went smoothly and that our team communicated well throughout the process. We appreciate your recommendation! Best regards, Valley Motor City 🚙🔧💬

June 04, 2025

Great dealer to buy from. Great service department. Have been a satisfied customer for over 25 yrs and have never been disappointed. Will be a customer until I purchase my l More

by Ewb73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Valley Motor City responded

Thank you for your incredible loyalty and support over the past 25+ years! We're truly honored to have earned your trust and continued business. It's customers like you who make what we do so rewarding. We look forward to being here for you every mile of the way — right up to that last car (and hopefully a few more after that 😉). Best regards, Valley Motor City 🚗💙👏

May 26, 2025

My first experience with them since it changed ownership. Betsy was the best , fantastic service could not be more satisfied More

by Edlowrdr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Valley Motor City responded

We're so glad your first experience under the new ownership was a great one! Betsy will be thrilled to hear your feedback — she truly goes above and beyond for our customers. Thank you for the kind words and for trusting us with your vehicle. Best regards, **Valley Motor City 🚘✨**

May 21, 2025

Brought my Jeep Compass in last week for its first oil change. Anthony Meeks was my service rep, and he did a great job. More

by mvm5658
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Valley Motor City responded

Thank you for bringing in your Jeep Compass for its first oil change! We're thrilled to hear Anthony Meeks took great care of you—he’s one of the best! We appreciate you choosing us and look forward to keeping your Jeep running strong. Best regards, Valley Motor City 🛠️🚙👍

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