Valley Motor City

Dave McGraw is the best ! Very patient with the car buying process ... Not pushy. He works with you and makes the process as painless as possible. I bought my last car from him 6-years ago and will con buying process ... Not pushy. He works with you and makes the process as painless as possible. I bought my last car from him 6-years ago and will continue to buy my cars from him. My whole family buys from Dave ! More

Had problem with Sirius Travel Link not working. After six weeks of dealing with Sirius and getting no resolution to my problem, Dave got the problem taken care of. six weeks of dealing with Sirius and getting no resolution to my problem, Dave got the problem taken care of. More

I called on a friday evening, with question on new Charger SRT8 Super Bees. I spoke with Karen, and she was able to answer all my questions. I came in the next day, and had decided I was interested Charger SRT8 Super Bees. I spoke with Karen, and she was able to answer all my questions. I came in the next day, and had decided I was interested in either a new Ram, or a Durango. I was picky, and looked back and forth, and back and forth, trying to decide-Karen was pleasent, and answered every question I had. I made my decision the next day, and Karen tracked down the exact Durango I wanted. Signing all the paperwork was quick and easy!! A smooth transaction!! More

This is a very professional and courteous dealership. John Gorny was friendly and very professional. He explained every option on the vehicle and presented it well. He left the decisions up to my wife an John Gorny was friendly and very professional. He explained every option on the vehicle and presented it well. He left the decisions up to my wife and I, and did not pressure us one bit. The delivery of the vehicle was timely and seamless. I would recommend this dealership to my friends and family. More

I have never purchased a Chrysler vehicle before and must say I am very pleased. My Salesman, John Gorny, took the time to fully explain the advantages of the Chrysler 200 rather than just get a quick asses say I am very pleased. My Salesman, John Gorny, took the time to fully explain the advantages of the Chrysler 200 rather than just get a quick assessment of whether or not I was an 'immediate sale'. He stuck with it patiently while I came back 3 times. Then, when I was ready to buy he got me a great price and good financing as well. I have and will continue to recommend both John and Falls Chrysler. They provided much better customer service than the other three dealerships I visited. No pressure, just answers to my questions and the right car at the right price. More

I came to Falls motor city looking for a used car,and was more than pleased when i left with my 2005 chevy impala. It is a great car and your salesman greg mordew was great to work with. more than pleased when i left with my 2005 chevy impala. It is a great car and your salesman greg mordew was great to work with. More

Josh handled my last Town & Country deal. Great guy to work with. Makes sure all paperwork is correct. I have also found that when I am at the dealer for service, he makes it a point to come by a guy to work with. Makes sure all paperwork is correct. I have also found that when I am at the dealer for service, he makes it a point to come by and talk to me by name! Although I may not be in the market for another new car right now, he is friendly and ready to answer any questions about current models. When I'm ready to upgrade again, I'll be asking for Josh first! More

Was one of the most pleasant experiences I have ever had. Scott gave me all of the information I needed and I will be purchasing in the future off of Scott and have no problem sending all of my family and fr Scott gave me all of the information I needed and I will be purchasing in the future off of Scott and have no problem sending all of my family and friends to see him. More

I was so pleased with my experience here that I actually posted a review on google too. Josh, my salesman, brought friendliness to a new level. I felt no pressure at all while shopping which most people k posted a review on google too. Josh, my salesman, brought friendliness to a new level. I felt no pressure at all while shopping which most people know is vastly different than the average car shopping experience. He projected true excitement as he demonstrated the features of the car and made me feel like I was riding with a friend rather than a salesman on the test drive. It was also nice to have him actually show me how each feature worked. He even volunteered to show me again later in case I forgot (the new 200S has a lot of nice features). I truthfully enjoyed my experience here, the entire staff was friendly and polite. They even have good popcorn in their waiting room. I will always buy my future cars form here and from Josh. More

Just bought a new Jeep Liberty from John Gorny at this dealership, a delightful import from Poland selling imports from Detroit! (His saying which I happily steal) The deal was great. the haggling almo dealership, a delightful import from Poland selling imports from Detroit! (His saying which I happily steal) The deal was great. the haggling almost nonexistant and the car was great, for the first mile or so. Then the ride from hell .....brakes didn't slow the vehicle properly, (I didn't think I was going to stop at several stop signs, even when downshifting along with breaking, motor was surging and abating, climbing a hill as I returned to the dealership the best my beefy 3.7 liter six would do was 20 MPH!with sputtering and the like. I phoned the sales person from my just synched cell and said I was bringing back the lemon. When I pulled in he motioned me into the service bay and the head of the service department introduced himself, (Joe Brown), and went to work. As my new vehicle's clock had not been set to daylight savings time, I thought it was 3:45 PM when I came back, it was actually 4:45. Mr Brown and an associate went to work diagnosing that a foreign object( a bolt or something similarly shaped) had been dropped in the manufacturing of the vehicle and had lodged in the valve controlling the fuel intake which had in turn jacked up the computer that made the thing run properly which had in turn jacked up the accelerator pedal somehow and they just went at it for well over and hour AFTER QUITTING TIME to allow me to drive away in my newly functional new car that day. Talk about above and beyond the call!!! These guys rock. A no hassle deal and customer service that one might go a lifetime without experienceing twice!! Rock on Falls Motor City!!! More