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Valley Motor City

Cuyahoga Falls, OH

4.8
863 Reviews
All About Valley Motor City in Cuyahoga Falls, OH Here at Valley Motor City, we make buying a car and getting it serviced a piece of cake! As a family-owned and -operated business, we take a personable approach with our customers to ensure they get exactly what they need. We serve Cuyahoga Falls, OH, and the surrounding areas of Hudson, Stow and Akron. From our large selection of new and used vehicles to our outstanding service department, we’re your one-stop shop for all things automotive. Contact us today and we’ll be happy to assist you with anything you need! We Make Financing Easy Here at Valley Motor City, we strive to take the unnecessary stress out of the car financing process. We’ll help guide you through the available financing options and assist you in deciding whether you should buy or lease your new model. Not only that, but we also provide competitive rates, no-hassle credit checks and flexible payment plans that make car buying or leasing easier than ever. Start the process from the comfort of your couch via our online credit application, then someone from our finance team will happily help you get the keys to your dream model. Looking to save on your next purchase? Our user-friendly trade appraisal tool will give you an accurate quote on how much your current car is worth — then you can bring it to us to trade for a new one! Contact Valley Motor City Have any questions that we haven't answered above? We'd love it if you would reach out to us at Valley Motor City. It's easy to get in touch! Give us a call at 330.937-9481, chat us online or visit our location at 4100 State Road, Cuyahoga Falls, OH 44223. We look forward to serving our customers from Hudson, Stow and Akron and the surrounding areas.
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4100 State Road

Cuyahoga Falls, OH

44223

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Showing 863 reviews

April 17, 2025

Great service. Great communication. Thank you for all your hard work. And rapid updates about my vehicle. More

by jmitchell2913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Valley Motor City responded

Thank you for the kind words! We're so glad to hear you had a great experience with our service and communication. Keeping you informed every step of the way is a priority for us, and we’re happy it made a difference. We truly appreciate your support and look forward to helping you again anytime! Best regards, Valley Motor City 🚗📲💪

April 17, 2025

Great Service, Fair Prices, friendly atmosphere, would recommend, professional workers who are knowledgeable about the service provided More

by Chiffonsince1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Monaco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zyan Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristy Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Valley Motor City responded

Thank you for the awesome review! We’re so glad you enjoyed great service, fair prices, and a friendly atmosphere—those are all things we take pride in. Our team works hard to be professional and knowledgeable, and it’s great to hear that came through in your experience. We truly appreciate your recommendation and hope to see you again soon! Best regards, Valley Motor City 🚗👍💼

April 15, 2025

We had a great experience purchasing our Jeep Grand Cherokee with Scott Jacobs. We purchased our Jeep Liberty there years ago, and returned because of the great customer service. More

by cecebeth1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Machor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Valley Motor City responded

Thank you so much for coming back to see us—and for sharing such a wonderful review! We're thrilled to hear that Scott Jacobs made your Jeep Grand Cherokee purchase a great experience. It means the world to us that you returned after buying your Jeep Liberty years ago—that kind of loyalty is the highest compliment. We’re so grateful to have you as part of the Valley Motor City family! Best regards, Valley Motor City 🚙💛

April 15, 2025

These folks have always been precise and meticulous in their work. They don't try to shove things down your throat, rather just presenting options and letting the customer decide. I bought my car there an More

by eastsideeddie627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Mordew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betsy Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zyan Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Valley Motor City responded

Wow—thank you for such a thoughtful and generous review! We're honored to have earned your trust not only when you bought your car, but every time you've come back for service. Our goal has always been to provide honest, high-quality work while giving our customers clear options and the space to decide what’s best for them. It means a lot to know you’ve had a top-notch experience with us every step of the way. We truly appreciate your continued support! Best regards, Valley Motor City 🚗🔧👏

April 12, 2025

This dealership was fantastic. Scott Mancabelli in sales was extremely polite and helpful. Couldn’t have been a better car-buying experience. More

by Matthew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Machor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mancabelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Varn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pedone
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Dibbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Valley Motor City responded

Thank you for the fantastic review! We’re thrilled to hear that Scott Mancabelli made your car-buying experience such a great one. He’s a true professional, and we’re lucky to have him on our team. We’re so glad everything went smoothly and that you left happy—exactly what we aim for every time! Best regards, Valley Motor City 🚗🎉

April 08, 2025

Great people and very knowledgeable! Waiting time for my vehicle was under what they expected. I would recommend this dealership for your next service! Kyle in the sales department is More

by Dianafuzzy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Monaco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zyan Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristy Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Valley Motor City responded

Thank you for the fantastic review! We're so glad to hear that our team impressed you with their knowledge and got your vehicle back to you even faster than expected—that's a win! And we totally agree, Kyle in sales is awesome! We truly appreciate your recommendation and look forward to seeing you again at Valley Motor City! Best regards, Valley Motor City 🚗💪

April 04, 2025

A wonderful place, with a wonderful staff. I will always buy vehicles here at Valley through Andrew. 10/10 More

by CavsFan2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Weingart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Valley Motor City responded

Now that’s a slam dunk of a review! 🏀 Thank you so much for the kind words—we’re thrilled to have you as part of the Valley Motor City family. Andrew is a true all-star, and we’re lucky to have fans like you on our team. Looking forward to assisting you with your next vehicle—just like the Cavs, we’re always aiming for the win! Best regards, Valley Motor City 🚗🙌

April 03, 2025

My Jeep was in for service. VMC staff was friendly and had great communication letting me know status of the diagnostics. Thank you Betsy for your assistance with my vehicle. More

by ejv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Mordew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betsy Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Valley Motor City responded

Thank you for the kind words! We're so glad to hear that your experience with our team was a positive one. Clear communication and friendly service are what we strive for, and we’re happy Betsy was able to assist you throughout your visit. She’s a valued member of our team, and we’ll be sure to pass along your thanks! We appreciate your business and look forward to helping you and your Jeep again in the future. Best regards, Valley Motor City

April 02, 2025

Kyle-sales, Mike-sales, and Ben-finance were fantastic. Great experience, great team. Whole process was friendly, straight-forward, and professional. Highly recommend Valley Motor City. More

by Jontho1973
Recommend Dealer
Yes
Employees Worked With
Ben Machor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle, Mike, Ben
Apr 04, 2025 -

Valley Motor City responded

Thank you so much for the amazing review! We’re thrilled to hear that Kyle, Mike, and Ben helped make your experience a great one. We’re proud to have such a friendly, professional, and knowledgeable team, and it means a lot to know their efforts made a difference. We truly appreciate your recommendation and look forward to seeing you again at Valley Motor City! Best regards, Valley Motor City

March 31, 2025

I had a great experience dealing with Dave McGraw at the dealership. He took great care in making sure I felt comfortable and understood everything. More

by harleyman0409
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dave McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Valley Motor City responded

Thank you for the wonderful feedback! We’re so glad to hear that Dave McGraw provided you with a great experience. He truly cares about our customers and always goes the extra mile to ensure everything is clear and comfortable throughout the process. We’ll be sure to share your kind words with him—thanks again for choosing Valley Motor City! Best regards, Valley Motor City

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