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Valley Honda - Service Center

Aurora, IL

4.9
100 Reviews

100 Reviews of Valley Honda - Service Center

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December 09, 2022

They did a great job. Tammy was fantastic. It’s easy to see how she won all those awards. More

by dkhudd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy
Dec 12, 2022 -

Valley Honda responded

Thank you for taking the time to share your experience!

September 09, 2022

10 STARS I’ve been coming to this location for few years and overall, I have to say that they are very attentive. When they list and explain the problem with my van, they are always clear. Marco from More

by Bogucki Fambam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos (tech maybe) and Marco from Service Porter
Sep 12, 2022 -

Valley Honda responded

Wow! On behalf of us at Valley Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Marco and Carlos. They will be happy to read your feedback! We look forward to assisting you and your automotive needs again soon. Take care!

August 04, 2022

Luis has been great! He let me know each week what cars were available. Nice guy, too! Valley Honda is a great as well! More

by BritnyE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Geataz-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Valley Honda responded

Congratulations on your new ride! We couldn't be happier to hear that Luis provided a great experience. We wish you many happy miles!

July 25, 2022

Norma and Diego have provided better services. Both had explained all required matters regarding car and purchase. More

by J Thakkar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benac
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Dames
2.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Valley Honda responded

Thank you for your feedback! We wish you many happy miles in your new Honda!

June 06, 2022

German Zamudio was knowledgeable, listened intently to what I had to say; I appreciate that. More

by Livi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
German Zamudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Valley Honda responded

Thank you for taking the time to share your experience, Livi!

February 19, 2022

I bought my first Honda Civic in 2009 at Valley Honda. I have returned to Valley Honda for all of my routine maintenance since my purchase in 2009. I have NEVER been disappointed! I have a great apprec More

by Thankful728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Pszotka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Heffernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom LeMaster
Feb 21, 2022 -

Valley Honda responded

Thank you for your patronage to our dealership! our feedback means the absolute world to us and the team will be happy to hear how much of an impact they made. We look forward to assiting you and your automotive needs again soon. Take care!

February 15, 2022

Excellent service. Very friendly and helpful people. Lively atmosphere every time I went. Very quick More

by Ghalib
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Valley Honda responded

Thank you for your five-star review!

October 05, 2021

Emilio was amazing. He clearly described the issue at hand and was extremely courteous. He’s earned my business for life. More

by pscripp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Valley Honda responded

Wow! Thank you for this incredible review! Emilio will be so happy to hear how much you enjoyed working with him! We look forward to assisting you and your automotive needs for many more years to come!

July 14, 2021

Chad and his team were amazing! The service is always quick and efficient and having the coffee back was a bonus! I always enjoy my time while waiting for service to be completed. More

by MKeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Valley Honda responded

Thank you for this kind review! We agree -- Chad is amazing! We look forward to assisting you and your automotive needs again in the future!

June 02, 2021

The customer service at Valley Honda is expectational, by either phone or in person. Today, I had the pleasure of working with Chad O'Neil. Our Honda CR-V was in for service and was well taken care of. Th More

by crigaud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Heffernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Valley Honda responded

Thank you for sharing your experience! It's awesome to hear that Chad and our team took great care of you! We look forward to working with you again soon!