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Valley Honda - Service Center

Aurora, IL

4.9
97 Reviews

97 Reviews of Valley Honda - Service Center

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July 25, 2022

Norma and Diego have provided better services. Both had explained all required matters regarding car and purchase. More

by J Thakkar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benac
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Dames
2.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Valley Honda responded

Thank you for your feedback! We wish you many happy miles in your new Honda!

June 06, 2022

German Zamudio was knowledgeable, listened intently to what I had to say; I appreciate that. More

by Livi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
German Zamudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Valley Honda responded

Thank you for taking the time to share your experience, Livi!

February 19, 2022

I bought my first Honda Civic in 2009 at Valley Honda. I have returned to Valley Honda for all of my routine maintenance since my purchase in 2009. I have NEVER been disappointed! I have a great apprec More

by Thankful728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Pszotka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Heffernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom LeMaster
Feb 21, 2022 -

Valley Honda responded

Thank you for your patronage to our dealership! our feedback means the absolute world to us and the team will be happy to hear how much of an impact they made. We look forward to assiting you and your automotive needs again soon. Take care!

February 15, 2022

Excellent service. Very friendly and helpful people. Lively atmosphere every time I went. Very quick More

by Ghalib
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Valley Honda responded

Thank you for your five-star review!

October 05, 2021

Emilio was amazing. He clearly described the issue at hand and was extremely courteous. He’s earned my business for life. More

by pscripp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Valley Honda responded

Wow! Thank you for this incredible review! Emilio will be so happy to hear how much you enjoyed working with him! We look forward to assisting you and your automotive needs for many more years to come!

July 14, 2021

Chad and his team were amazing! The service is always quick and efficient and having the coffee back was a bonus! I always enjoy my time while waiting for service to be completed. More

by MKeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Valley Honda responded

Thank you for this kind review! We agree -- Chad is amazing! We look forward to assisting you and your automotive needs again in the future!

June 02, 2021

The customer service at Valley Honda is expectational, by either phone or in person. Today, I had the pleasure of working with Chad O'Neil. Our Honda CR-V was in for service and was well taken care of. Th More

by crigaud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Heffernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Valley Honda responded

Thank you for sharing your experience! It's awesome to hear that Chad and our team took great care of you! We look forward to working with you again soon!

May 28, 2021

Kevin Heffernan was a pleasure to work with and provided great service. He is very friendly and communicated with clarity. Made me feel valued. As for the waiting area, it is the best with great comfor More

by crigaud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Heffernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Valley Honda responded

Thank you for this incredible review! It means the world to us that Kevin and our team made you feel valued! We look forward to working with you again soon!

January 05, 2021

Marco Maldanado super informative. I Appreciate his friendliness and most of all, his HONESTY. Im am very grateful for his service today. Thank you very much! More

by sc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2020

Thank you Honda for the expert service given each time we come. Yesterday (Monday) I had a unusual request and was in need of help. Edgar came to me asking my request. He is ALWAYS a huge help. He then cal More

by Rrburkart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorenzo...efficient, helpful, kind and fixed the problem! Thank you.