100 Reviews of Valley Honda - Service Center
10 STARS I’ve been coming to this location for few years and overall, I have to say that they are very attentive. When they list and explain the problem with my van, they are always clear. Marco from years and overall, I have to say that they are very attentive. When they list and explain the problem with my van, they are always clear. Marco from Service Department always goes above and beyond…the best experience. From pulling into the garage to getting my rodder fix, to rental car, he made it a stress-free transaction. Which I believe, is how it should be. Marco is always friendly, professional and efficient. I cannot forget Carlos who helped walked me through rental car yesterday. He was very knowledgeable and patience to my questions. Then the other Marco from Service Porter did a fantastic job washing and cleaning my van. I mean, my van looked brand new…he was very thorough. I have never experienced this kind of service. My one-hour commute to this location is totally worth it. Great hire manager. Even though this facility is a first come first serve basis they can get very busy here sometimes, but when I come in when they first open or even at 9am I am usually out the door within 1-2 hours. The staff/check-out will do what they can to help speed the process. It really depends what type of work you need to be done. More
Luis has been great! He let me know each week what cars were available. Nice guy, too! Valley Honda is a great as well! He let me know each week what cars were available. Nice guy, too! Valley Honda is a great as well! More
Norma and Diego have provided better services. Both had explained all required matters regarding car and purchase. Both had explained all required matters regarding car and purchase. More
German Zamudio was knowledgeable, listened intently to what I had to say; I appreciate that. what I had to say; I appreciate that. More
I bought my first Honda Civic in 2009 at Valley Honda. I have returned to Valley Honda for all of my routine maintenance since my purchase in 2009. I have NEVER been disappointed! I have a great apprec I have returned to Valley Honda for all of my routine maintenance since my purchase in 2009. I have NEVER been disappointed! I have a great appreciation for the Valley Honda mechanics, they take pride in their work and are very knowledgeable, honest and get the repair needed done correctly. I also have a great respect for the service advisors time, effort and knowledge. The front desk receptionists are also always very kind and helpful. If you're looking for a Honda dealership in the State of Illinois that you can trust, Valley Honda should definitely be your 1st choice! More
Excellent service. Very friendly and helpful people. Lively atmosphere every time I went. Very quick Very friendly and helpful people. Lively atmosphere every time I went. Very quick More
Emilio was amazing. He clearly described the issue at hand and was extremely courteous. He’s earned my business for life. hand and was extremely courteous. He’s earned my business for life. More
Chad and his team were amazing! The service is always quick and efficient and having the coffee back was a bonus! I always enjoy my time while waiting for service to be completed. quick and efficient and having the coffee back was a bonus! I always enjoy my time while waiting for service to be completed. More
The customer service at Valley Honda is expectational, by either phone or in person. Today, I had the pleasure of working with Chad O'Neil. Our Honda CR-V was in for service and was well taken care of. Th either phone or in person. Today, I had the pleasure of working with Chad O'Neil. Our Honda CR-V was in for service and was well taken care of. Thank you Chad. More